Senior Marketing Communications Manager, Rams
vor 3 Wochen
Job Description Permanent positionBarangarooHybrid working opportunitySenior Marketing Communications Manager, RAMS 54175How will I help?
This role will develop, manage and implement customer communications to support the RAMS business strategy.
This will include creating and delivering clear communications to existing customers whilst ensuring the communications are compliant with regulatory requirements.
Key Accountabilities:Work with stakeholders on the retention strategy for existing RAMS home loan customers.Work with internal and external stakeholders including agency partners to deliver appropriate communications as it relates to the business strategy, whether marketing, service or remediation related.Ongoing vendor and capability management.Oversee RAMS social media channels including posting of services related messages and community management.Ensure accurate segmentation and targeting of customer cohorts, guaranteeing that communications are delivered to the correct audiences.What's in it for me?You'll play a significant part of the future of a business that has been around for over 200 years.
Our purpose is to create better futures together.
So, we'll back you in the development of your career, internal career prospects, and flexible working.
You'll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure.
Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers.
This includes leave to organise adoptions, surrogacy, and foster care arrangements.
And we continue to pay your super contributions while you take all the time you need to get your new family settled.
What do I need?The successful candidate will be:
Experienced in Marketing within Financial Services.Experienced in delivering communications around customer retention.Motivated and an independent worker.Able to exhibit excellent written and verbal communication skills.Comfortable with managing senior stakeholders.Experienced with SalesForce and Adobe software.What's it like to work there?We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other.
At Westpac, making a difference means creating impact, unlocking our own and each other's passions, and transformative success stories to create better futures together.
As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.
We'll empower you to shape your career path.
Through personalised upskilling, mentoring, and training opportunities, you're in control of where you start and how you'll grow.
As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.
Hear from some of our people and their experiences working with us.
How do I apply?Start here.
Just click on the APPLY or APPLY NOW button.
At Westpac, we're all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone—our customers, employees, and the wider community.
If you're interested in discussing workplace flexibility, please feel free to mention it in your application.
We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply.
If you have questions about the recruitment process, please email ******.
Do you need reasonable adjustments during the recruitment process?We can provide reasonable adjustments for individuals with disability and/or neurodiversity.
If you require an adjustment to be made during the recruitment process at any stage, please email ******.
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Senior Marketing Communications Manager, Rams
vor 3 Wochen
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