Senior Marketing Communications Manager, Rams
vor 3 Wochen
Permanent position
Barangaroo
Hybrid working opportunity
Senior Marketing Communications Manager, RAMS 54175
How will I help?
This role will develop, manage and implement customer communications to support the RAMS business strategy. This will include creating and delivering clear communications to existing customers whilst ensuring the communications are compliant with regulatory requirements.
Key Accountabilities:
Work with stakeholders on the retention strategy for existing RAMS home loan customers.
Work with internal and external stakeholders including agency partners to deliver appropriate communications as it relates to the business strategy, whether marketing, service or remediation related.
Ongoing vendor and capability management.
Oversee RAMS social media channels including posting of services related messages and community management.
Ensure accurate segmentation and targeting of customer cohorts, guaranteeing that communications are delivered to the correct audiences.
What do I need?
The successful candidate will be:
Experienced in Marketing within Financial Services.
Experienced in delivering communications around customer retention.
Motivated and an independent worker.
Able to exhibit excellent written and verbal communication skills.
Comfortable with managing senior stakeholders.
Experienced with SalesForce and Adobe software.
How do I apply?
Start here. Just click on the APPLY or APPLY NOW button.
At Westpac, we're all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone—our customers, employees, and the wider community. If you're interested in discussing workplace flexibility, please feel free to mention it in your application.
We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply.
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Senior Marketing Communications Manager, Rams
vor 3 Wochen
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