Scotts Motor Group | Automotive Aftersales Manager
vor 3 Wochen
Automotive Aftersales Manager (Service and Parts) North Shore Honda, Artarmon is seeking an ambitious, experienced Automotive Aftersales Manager (Service and Parts) to lead our service team and help grow the service business to new record levels.
We're looking for someone who has:
Excellent team management and leadership skills A high level of professionalism and personal presentation Current NSW Driver's License Strong focus on delivering high quality and service levels Honda brand experience will be highly regarded but is not essential Commitment to high levels of customer service Strong coaching, mentoring and development skills and the ability to motivate and develop a high-performance team The ability to prepare, monitor and report on department budgets whilst driving results The ability to monitor the department's adherence to workplace safety policies and procedures Sound technical knowledge To be successful, you will be a natural leader who is driven with high energy levels and can motivate your team to achieve and exceed all financial and customer satisfaction KPIs.
You'll be responsible for:
Leading our team of service professionals to continue the growth we are currently experiencing Working closely with the manufacturers' expectations and requirements Measuring, monitoring and improving various service KPIs and profitability Driving retail sales and identifying new opportunities for growth Working closely with the Service Advisors to ensure great service and sales Managing incoming work and maximizing efficiency, productivity and charging efficiency Stepping in and resolving customer concerns if they get escalated to your level Driving workshop team morale, culture and leading the team Spearheading the growth of the business and leading the team into a new era Planning daily activities of the service department, analyzing results and consistently considering ways to improve efficiencies Participating in budget setting process and ensuring achievement of all financial and customer service KPIs Recruiting, managing and developing a high-performance team Coordinating all the department's training requirements Overseeing the purchase of all equipment and supplies Making a proactive contribution to ongoing department improvements Approving sublets and purchase orders Ensuring compliance with all relevant brand guidelines as well as all relevant legal and regulatory matters Immediate Start, this is a full-time role working Monday to Friday with an attractive remuneration package (including company car).
If you think you have what it takes to take our Service Department to the next level, APPLY NOW.
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Automotive Aftersales Manager
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Sydney, Österreich Scotts Motor Group VollzeitAutomotive Aftersales Manager (Service and Parts)North Shore Honda, Artarmon is seeking an ambitious, experienced Automotive Aftersales Manager (Service and Parts) to lead our service team and help grow the service business to new record levels.We're looking for someone who has: Excellent team management and leadership skillsA high level of professionalism...
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