Customer Experience Manager
vor 3 Wochen
At Trivett Automotive Retail, we prioritize exceptional customer service and strive to be the most customer-centric automotive retailer.
If you're passionate about sales, retail, or the automotive industry and eager to grow in a dynamic environment, we want you on our team
Joining Trivett means becoming part of Inchcape, a global company with over 1,400 employees across Australia and New Zealand, united by a mission to bring mobility to the world's communities for today and the future.
About the role In this dynamic position, you will assist in managing our Customer Experience Team, ensuring an outstanding sales journey for retail customers.
You will work closely with the Retail Centre Manager to drive success, including finance and insurance (F&I) targets, while motivating and guiding the team to deliver an exceptional, flexible customer journey.
Reporting into the Retail Centre Manager, your duties and responsibilities will include but are not limited to the following:
Lead and mentor the Customer Experience Team, ensuring performance expectations are met.Provide comprehensive product knowledge and manage customer interactions, ensuring a "Customer First" experience.Support the sales process, including contracts, finance, insurance products, and handling customer enquiries.Resolve escalations, complaints, and manage customer details in Salesforce and DMS.Assist with onboarding and training new team members, contributing to a positive workplace culture.About youTo be successful in the role, you will have:
3+ years' experience in a customer-facing and sales role, with a minimum of 2 years' experience in leading a team.Strong communication skills and a passion for delivering excellent customer experiences.Ability to multitask, ensure high standards, and mentor team members to success.Proficient in MS Office and confident using digital platforms.Previous automotive industry experience and familiarity with Finance & Insurance products (desirable).Experience using Salesforce (desirable).Valid drivers licence.Apply nowYou'll be part of a supportive team where your leadership will shape customer journeys and contribute to the long-term success of our business.
If you're driven, customer-focused, and ready to make an impact, apply now
#J-18808-Ljbffr
-
Customer Experience Manager
vor 3 Wochen
Sydney, Österreich Inchcape Plc VollzeitAt Trivett Automotive Retail, we prioritize exceptional customer service and strive to be the most customer-centric automotive retailer.If you're passionate about sales, retail, or the automotive industry and eager to grow in a dynamic environment, we want you on our team!Joining Trivett means becoming part of Inchcape, a global company with over 1,400...
-
Customer Experience Manager
vor 2 Wochen
Sydney, Österreich Tideri Jobbörse VollzeitAt Trivett Automotive Retail, we prioritize exceptional customer service and strive to be the most customer-centric automotive retailer.If you're passionate about sales, retail, or the automotive industry and eager to grow in a dynamic environment, we want you on our team!Joining Trivett means becoming part of Inchcape, a global company with over 1,400...
-
Customer Experience Manager
vor 3 Wochen
Sydney, Österreich Inchcape VollzeitAbout Us At Trivett Automotive Retail, we prioritize exceptional customer service and strive to be the most customer-centric automotive retailer.If you're passionate about sales, retail, or the automotive industry and eager to grow in a dynamic environment, we want you on our team!Joining Trivett means becoming part of Inchcape, a global company with over...
-
Customer Experience Manager
Vor 5 Tagen
Sydney, Österreich Tideri Jobbörse VollzeitAt Trivett Automotive Retail, we prioritize exceptional customer service and strive to be the most customer-centric automotive retailer.If you're passionate about sales, retail, or the automotive industry and eager to grow in a dynamic environment, we want you on our team!Joining Trivett means becoming part of Inchcape, a global company with over 1,400...
-
Customer Experience Manager
vor 2 Wochen
Sydney, Österreich Inchcape Plc VollzeitAt Trivett Automotive Retail, we prioritize exceptional customer service and strive to be the most customer-centric automotive retailer. If you're passionate about sales, retail, or the automotive industry and eager to grow in a dynamic environment, we want you on our team! Joining Trivett means becoming part of Inchcape, a global company with over 1,400...
-
Customer Experience Manager
Vor 4 Tagen
Sydney, Österreich Inchcape Plc VollzeitAt Trivett Automotive Retail, we prioritize exceptional customer service and strive to be the most customer-centric automotive retailer.If you're passionate about sales, retail, or the automotive industry and eager to grow in a dynamic environment, we want you on our team!Joining Trivett means becoming part of Inchcape, a global company with over 1,400...
-
Customer Experience Manager
vor 1 Woche
Sydney, Österreich Inchcape plc VollzeitAt Trivett Automotive Retail, we prioritize exceptional customer service and strive to be the most customer-centric automotive retailer. If you're passionate about sales, retail, or the automotive industry and eager to grow in a dynamic environment, we want you on our team! Joining Trivett means becoming part of Inchcape, a global company with over 1,400...
-
Customer Experience Manager
vor 3 Wochen
Sydney, Österreich Inchcape VollzeitAbout UsAt Trivett Automotive Retail, we prioritize exceptional customer service and strive to be the most customer-centric automotive retailer.If you're passionate about sales, retail, or the automotive industry and eager to grow in a dynamic environment, we want you on our team!Joining Trivett means becoming part of Inchcape, a global company with over...
-
Customer Experience Manager
vor 1 Tag
Sydney, Österreich Tideri Jobbörse VollzeitAbout us:There's never been a better time to join Virgin Active, we have the best talent, doing the best work of their lives with meaning.Our continuous focus on inspiring people to live an active life is what unites us and sets us apart in our vision to be the world's most loved exercise brand.We are part of the Virgin group of companies worldwide and...
-
Customer Experience Manager
vor 1 Woche
Sydney, Österreich Tideri Jobbörse VollzeitCustomer Experience Manager (Service Provider) Location: Sydney, Australia Area of Interest: Customer Experience Job Type: Professional Job Id: 1428827 What You'll Do As a Customer Experience Manager, you will play a pivotal role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to...
-
Customer Experience Manager
vor 1 Woche
Sydney, Österreich Cisco Systems, Inc. VollzeitCustomer Experience Manager (Service Provider)Location: Sydney, AustraliaArea of Interest: Customer ExperienceJob Type: ProfessionalJob Id: 1428827What You'll Do As a Customer Experience Manager, you will play a pivotal role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to...
-
Customer Experience Manager
vor 1 Woche
Sydney, Österreich Cisco Systems, Inc. VollzeitCustomer Experience Manager (Service Provider)Location: Sydney, AustraliaArea of Interest: Customer ExperienceJob Type: ProfessionalJob Id: 1428827What You'll DoAs a Customer Experience Manager, you will play a pivotal role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value...
-
Manager, Rbs Customer Experience Strategy
vor 3 Wochen
Sydney, Österreich Commonwealth Bank VollzeitYou're a team player, driven to deliver exceptional outcomes. We are a fun and passionate team.Together, we can achieve big goals and have fun along the way. See yourself in our team: This role sits within the CBA Retail Banking Services (RBS) Strategy function, which is accountable for developing critical strategies for long term growth, defining the...
-
Customer Experience Specialist
vor 1 Woche
Sydney, Österreich Zip Pay VollzeitCustomer-first mindset with 6-12+ months experience managing customer relationshipsBe a part of a tight-knit team of problem solvers who can think fast on their feet6-day rotating roster (Monday-Saturday, 8:45AM -6PM). Weekdays office basedStart your adventure with ZipJoin Zip's Customer Experience function, responsible for creating memorable experiences for...
-
Customer Experience Officer
vor 3 Wochen
Sydney, Österreich Suntory Holdings Limited VollzeitPress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Customer Experience Officer Requisition ID: 8172 Who are we? Craft your future with Suntory Oceania, a new $3b multi-beverage partnership between Suntory Global Spirits and Suntory Beverage & Food.Underpinned by quality, craftsmanship and a strong sense of purpose,...
-
Customer Experience Specialist
vor 2 Wochen
Sydney, Österreich Tideri Jobbörse VollzeitStart your adventure with Zip Join Zip's Customer Experience function, responsible for creating memorable experiences for the millions of Australians who choose to pay with Zip - a leading global BNPL company.As a first port of call for all customer enquiries, Zipsters in this supportive team work well at pace, have a strong attention to detail and enjoy the...
-
Customer Experience Specialist
vor 2 Wochen
Sydney, Österreich Tideri Jobbörse VollzeitStart your adventure with Zip Join Zip's Customer Experience function, responsible for creating memorable experiences for the millions of Australians who choose to pay with Zip - a leading global BNPL company.As a first port of call for all customer enquiries, Zipsters in this supportive team work well at pace, have a strong attention to detail and enjoy the...
-
Customer Experience Specialist
vor 3 Wochen
Sydney, Österreich Inchcape Plc VollzeitCustomer Experience Specialist - Instore At Trivett Automotive Retail, we're dedicated to being the most customer-centric automotive retailer.We believe that delivering exceptional customer service is the key to our success.If you have a passion for sales, retail, or the automotive industry, and you're eager to develop your skills in a dynamic environment,...
-
Customer Experience Specialist
vor 1 Woche
Sydney, Österreich Tideri Jobbörse VollzeitCustomer Experience Specialist - Instore At Trivett Automotive Retail, we're dedicated to being the most customer-centric automotive retailer.We believe that delivering exceptional customer service is the key to our success.If you have a passion for sales, retail, or the automotive industry, and you're eager to develop your skills in a dynamic environment,...
-
Customer Experience Officer
vor 3 Wochen
Sydney, Österreich Suntory Oceania VollzeitWho are we?Craft your future with Suntory Oceania, a new $3b multi-beverage partnership between Suntory Global Spirits and Suntory Beverage & Food.Underpinned by quality, craftsmanship and a strong sense of purpose, our exciting new partnership will be powered by two manufacturing sites, five distribution centres and more than 1500 Suntorians across...
