Customer Support Engineer
Vor 3 Tagen
We are looking for a bright, technically minded individual to join our Customer Support team based in Australia (Sydney).
This role requires patience and discipline with the ability to react quickly and calmly.Why apply?You will be on the front line of support, responding to and reporting on critical customer events.You will interact directly with both customers and the software development team.You'll be given extensive training and support as you develop in the role.This role offers candidates with strong mathematical and scientific backgrounds the opportunity to commence a career in the dynamic and exciting industry of cyber security.Be part of a fast-growing, leading cyber security AI vendor.This role also offers hybrid working.More about the role:We are seeking a dedicated professional to join our team.
Key responsibilities include:Responding to support requests in the Darktrace Customer Portal.Explaining software features to help customers maximize the platform's potential.Ensuring smooth and efficient customer deployments.Liaising between the development team and the customers to resolve issues while supporting the Cyber Technology Specialist team around technical deployment aspects.Candidate Requirements:Proven ability to work with data and analytical tools (Essential).Excellent interpersonal/communication skills in both English and Japanese, both verbal and written (Essential).Tenacious, driven & ambitious (Essential).Able to work weekends/Public Holidays (Essential).An understanding of general networking and cyber security technologies (Desirable).Experience of support and incident response procedures and practices is an advantage (Desirable).No prior knowledge is required, but an interest in the field and willingness to learn is essential.Given our tremendous growth, this is a fast-paced role; you need to be an organized, pro-active individual who is adaptable to change and comfortable wearing multiple hats.#J-18808-Ljbffr
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Customer Support Field Engineer
Vor 5 Tagen
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Buscojobs | Customer Support Field Engineer
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Customer Support Engineer
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Central Coast, Österreich Buscojobs VollzeitAdd expected salary to your profile for insightsWho we are :Ever wonder who brings the entertainment to your flights?Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, connectivity, WiFi, and now Bluetooth headphone connectivity!How exciting would it be to be a part of the innovation that goes into...
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Cloud Support Engineer
vor 2 Monaten
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Advanced Support Engineer
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vor 4 Wochen
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Central Coast, Österreich Tideri Jobbörse VollzeitAdd expected salary to your profile for insights Who we are : Ever wonder who brings the entertainment to your flights?Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, connectivity, WiFi, and now Bluetooth headphone connectivity!How exciting would it be to be a part of the innovation that goes into...
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vor 2 Wochen
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Central Coast, Österreich Tideri Jobbörse VollzeitCustomer Support Engineer - Mid North Coast NSW Philips is a leading global healthcare company aiming to improve the lives of 2.5 billion people by 2030.We strive to make the world healthier and more sustainable through innovation developed across a broad range of Imaging, Information and Monitoring systems.An exciting opportunity has arisen for a...
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Technical Support Engineer
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