Manager Workforce Planning
vor 1 Monat
Queensland Ambulance Service (Organisation site)
Support; Sunshine Coast and Wide Bay Region; Caloundra
Are you a dynamic leader with a talent for workforce planning and the drive to get the right people in the right place at the right time?
Sunshine Coast and Wide Bay Region is seeking a highly motivated individual to lead our Workforce Planning Unit in the efficient and effective planning, rostering, and coordination of a large operational workforce to ensure optimal service delivery to the community.
Located on the beautiful Sunshine Coast, you will be responsible for driving business improvement practices, providing authoritative advice to QAS managers and supervisors on a range of workforce planning activities, analysing data and reporting on performance, reviewing, revising, and implementing operational policies and practices, and leading a small team of workforce planning officers in the delivery of rostering services.
Working within a multi-disciplinary team delivering a range of support services including finance and business processes, fleet and equipment, executive support and human resources, the Workforce Planning Unit works collaboratively to deliver high-level services to support operational service delivery.
About the role As the Manager Workforce Planning, you will:
Lead, manage and coordinate the Workforce Planning Unit to ensure that efficient and effective workforce planning and rostering services are delivered to the region.Develop and implement operationally focused continuous business improvement practices to enhance workforce planning and coordination for regional operations.Contribute to the development, implementation and evaluation of regional strategic and operational plans, and associated policies and procedures by providing high level workforce planning and management advice.Undertake quality data analysis and reporting in order to proactively contribute to the QAS operational performance indicators to meet required objectives, milestones and KPIs and to improve business activities and processes.Provide authoritative advice to supervisors in relation to the approval of staff entitlements such as annual leave, accrued time, sick leave, long service leave and time off in lieu (TOIL), manage timesheet processes including quality assurance activities.Participate in staff working committees in relation to best practice resource planning and coordination procedures, as well as represent the QAS in consultations, meetings and forums with a broad range of stakeholders including Queensland Health.Actively demonstrate and promote the QAS's approach of zero tolerance towards violence and commit to supporting those affected by domestic and family violence in accordance with QAS policies and mechanisms.
Model and influence a workplace culture of gender equality, respectful relationships, diversity, inclusion, employee safety and support.Who we are looking for: We are looking for applicants who possess the following attributes:
Detailed knowledge and understanding of contemporary issues affecting the delivery and support of workforce planning and rostering activities in a complex operational environment.Demonstrated expert knowledge of and capability in database management and report generation, complex spreadsheets and computerised resource planning and coordination programs.Well-developed conceptual, analytical and problem-solving skills including a demonstrated ability to interpret financial and trend/output/outcome performance data to drive performance improvement.Proven ability to lead and inspire diverse, professional teams in an environment of competing priorities and needs with limited resources.Demonstrated well-developed communication, negotiation, consultation and collaboration skills and the proven ability to build and maintain productive relationships with internal and external stakeholders.Proven ability to contribute to strategic planning and the provision of policy advice, including the development and implementation of district/regional operational policies, standards and service improvement initiatives.Applications to remain current for 12 months. Job Ad Reference: QLD/602426/24
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