Customer Care Representative
vor 2 Wochen
Customer Care Representative - ARH Essendon Fields Employment Type: Casual
Are you a people person, animal obsessed and thrive in a fast-paced environment?
Combine your skills with your passion by joining the team at Animal Referral Hospital Essendon Fields
ARH Essendon Fields is a 24 hour multi-disciplinary specialist and emergency veterinary hospital located 8 km north-west of Melbourne's central business district.
Our team of exceptional veterinarians, nurses, and support staff are committed to providing the highest quality emergency, medicine, surgical, oncology, ophthalmology and diagnostic animal services to the pet owners of Melbourne.
We are looking for a friendly face to join the team as a Casual Customer Care Representative
As part of the Customer Care team your duties will include:
Greet and assist clients in a professional, timely and warm manner Handling high volumes of inbound calls efficiently Managing the hospital's general email inbox Correspond with clients, referring veterinarians, 3rd party suppliers and other team members, ensuring to provide appropriate and pertinent information Discuss difficult topics with clients, such as aftercare options, euthanasia consent forms, and financial matters, in a compassionate and empathetic manner Schedule and manage appointments for each department Managing invoicing, payments (EFTPOS/credit card, direct debit), and processing 3rd party financing (VetPay, ZipPay, etc.)
Processing insurance claims, including GapOnly claims, through the practice management software Entering and maintaining accurate and complete records and data related to patients and clients Maintain a consistently high level of organisation and cleanliness in the reception area Conduct oneself in a manner that upholds the values of ARH Essendon and the Greencross Pet Wellness Company About You:
The ideal candidate will have at least 2 years' experience in a fast-paced reception or front of house role in the veterinary industry, health care environment or similar Ability to efficiently manage and prioritize multiple tasks while maintaining composure under pressure, such as high call volumes, a crowded reception waiting room, and Level 1 presenting patients Tech-savvy with a proficiency in Microsoft 360 A meticulous attention to detail and a commitment to accurate data entry Ability to effectively communicate with people from diverse backgrounds in a compassionate and empathic way Ability to handle challenging and/or demanding clients with tact and professionalism Enjoy working and being a part of a close-knit team Available to work over Public Holidays (Christmas, Easter, New Year's etc.)
Available to work weekends and afternoon shifts Experience with RxWorks is highly desirable but not essential as we will train the right candidate This position offers an opportunity to work with some of the best clinicians in their field, in a professional and challenging yet enjoyable workplace.
You can enjoy a competitive salary PLUS:
Discounts on Hills Products for your pet Discounts at our Petbarn stores Close to public transport Access to a wealth of continuing education Free access to confidential Employee Assistance Program LifeWorks 24/7 #J-18808-Ljbffr
-
Customer Care Representative
vor 4 Wochen
Melbourne, Österreich Demant Polska VollzeitAudika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss.Worldwide the group employs more than 17,500 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries.In Australia, Audika has over 350 clinics...
-
Customer Service Representative License Testing Officer
vor 2 Monaten
Melbourne, Österreich Accs - Ares Customer Care Solutions Gmbh VollzeitRandstad is servicing a State Government agency in the Transport industry to find talented CustomerRepresentatives to join their growing team in their Ringwood and Heatherton branches.We are looking for experienced, energetic and passionate customer service representatives looking to become part of a friendly and collaborative team on a flexible roster...
-
Customer Care Representative
vor 1 Monat
Melbourne, Österreich Air Liquide VollzeitCustomer Care Representative Air Liquide Healthcare Australia are a leading and dedicated supplier of medical gases, homecare and sleep services.We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therapy. The successful applicant will be working with a supportive and friendly team and speaking with our valued...
-
Customer Care Representative
vor 1 Monat
Melbourne, Österreich Greencross Limited VollzeitWe have a rare opportunity for a Customer Care Representative to join our welcoming front of house team in the Illawarra's leading animal hospital and GP clinic! Greencross Vets Fairy Meadow and ARH (Animal Referral Hospital) is a busy, fast growing, state-of-the-art GP practice and emergency hospital that sees a variety of pets and medical cases.We pride...
-
Customer Care Representative
vor 2 Wochen
Melbourne, Österreich Bruntwork VollzeitBruntWork | Full time: 35 paid hours per week or more Customer Care Representative (E-commerce)Gaythorne, Australia | Posted on 11/07/2024 Work Timezone - Must be a City eg London Gaythorne QLD Work Schedule Fixed Schedule Job Type Full time: 35 paid hours per week or more Date Opened 11/07/2024 City Gaythorne Country Australia Industry Other Job...
-
Customer Care Representative
vor 1 Monat
Melbourne, Österreich Greencross Limited VollzeitCustomer Care Representative - ARH HomebushPart-timeThe Animal Referral Hospital is one of the most respected emergency and specialist veterinary hospitals in Sydney.Located in Homebush in Sydney's Inner West, we offer a wide range of specialist services and provide 24-hour emergency and critical care to referring Veterinarians and the public.We pride...
-
Customer Success Representative
vor 8 Stunden
Melbourne, Österreich Ziprecruiter VollzeitJob Description: Customer Service RepresentativeDepartment: Branch AdministrationReports to: Branch Manager/Assistant Branch ManagerSupervises: NoneStatus: Non-Exempt / Full-Time / on-siteLevel: Level 5Must already be authorized to work in the United States.Relocation is not provided.Partners Bank is a rapidly growing community bank with operations in Maine...
-
Customer Service Representative
vor 2 Wochen
Melbourne, Österreich Fletcher Building Limited VollzeitWe're seeking Customer Service Super Stars to be a part of our engaging Customer Experience team! Dive into a culture that values people and growth, offering endless opportunities for your career.As a Customer Service Representative, you'll play a vital role in making it easy to do business with Laminex. Reporting to a Team Leader, you'll be on a journey to...
-
Customer Service Representative
vor 1 Woche
Melbourne, Österreich Freelancing VollzeitEarn up to $5,500 per month (depends on experience) as Customer Service Representative at Venture Smarter, your trusted partner in navigating the complex landscape of business growth and transition.As a Customer Service Representative, you will be the first point of contact for our clients and customers.You will provide them with information, assistance, and...
-
Customer Service Representative
vor 2 Monaten
Melbourne, Österreich Steris Canada Corporation VollzeitJob Title: Customer Service Representative (Melbourne, VIC)Description:At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.The Difference You Will MakeSTERIS is looking to hire a Customer Service Representative in Melbourne! In this Hybrid role,...
-
Customer Service Representative
Vor 7 Tagen
Melbourne, Österreich Michael Page Australia VollzeitFree onsite parkingSupportive Team EnvironmentAbout Our Client Our client is a well-established entity within the Business Services industry.With a workforce that exceeds 1000 members, they have a notable presence in their sector.They pride themselves on their commitment to customer service and their ability to provide a supportive work environment for their...
-
Customer Service Representative
vor 1 Monat
Melbourne, Österreich Tideri Jobbörse VollzeitOur Customer Service Representative position(s) is to support the sales effort by acting as a conduit between internal and external customers.This is achieved through processing customer orders and requests, and managing all facets of customer orders from initiation through invoicing.Job Duties Process customer orders by creating the necessary documentation...
-
Customer Service Representative
vor 1 Woche
Melbourne, Österreich Compass Corp. VollzeitCustomer Service Representative (Driver)We are looking to grow our team with people who can help give our customers a fantastic experience!We offer an exciting role in a positive workplace culture with a friendly & supportive team.Your new company At Compass, our mission is to reduce the inconvenience for our customers, clients, and also for each other.We...
-
Customer Service Representative
vor 1 Woche
Melbourne, Österreich Steris Canada Corporation VollzeitJob Title: Customer Service Representative (Melbourne, VIC)Description:At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.The Difference You Will MakeSTERIS is looking to hire a Customer Service Representative in Melbourne!In this Hybrid role,...
-
Customer Service Representative
Vor 7 Tagen
Melbourne, Österreich Carbiz Vollzeit$55k-$60k Base + Super + APR + Bonus Incentives! Ongoing training, support, mentorship and opportunity for career development! Carbiz is looking for proactive, friendly, and empathetic individuals to join our team as Customer Service Representatives! About Us: Carbiz is a leading provider in accident management services, helping customers get back on the...
-
Primary Care Representative
vor 1 Monat
Melbourne, Österreich Csl Plasma Inc. VollzeitPrimary Care Representative (QLD)The Opportunity Come join a company that delivers on its promise by tackling fascinating problems and finds solutions to complex challenges.CSL Seqirus is a leader in influenza vaccine manufacturing, in-licensed vaccines and specialty pharmaceuticals.Based in Brisbane, an exciting opportunity has arisen for a dynamic Primary...
-
Customer Care Representative
vor 2 Wochen
Melbourne, Österreich Air Liquide VollzeitCustomer Care RepresentativeApplyLocations: Australia, Sunshine NorthTime Type: Full timePosted on: Posted TodayTime left to apply: End Date: December 1, 2024 (15 days left to apply)Job Requisition ID: R10054789Air Liquide Australia is a market leader in Gases, Technologies and Services for Industry in Australia.Air Liquide Australia provides innovative,...
-
Customer Service Representative
vor 1 Monat
Melbourne, Österreich Tideri Jobbörse VollzeitJob Title: Customer Service Representative (Melbourne, VIC) Description: At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.The Difference You Will Make STERIS is looking to hire a Customer Service Representative in Melbourne !In this Hybrid...
-
National Customer Service Representative
vor 2 Wochen
Melbourne, Österreich HOBAN Recruitment VollzeitNational Customer Service Representative Are you a skilled communicator with a passion for delivering outstanding customer service?We're looking for a National Customer Service Representative to join our client team, supporting our clients with specialised equipment solutions across Australia.About the Role: In this role, you'll work closely with the service...
-
Customer Service Representative Matamata
vor 1 Woche
Melbourne, Österreich Precision Equipment Nz VollzeitCustomer Service Representative MatamataExciting opportunity on offer at BNT Matamata for our next Customer Service Representative to join our fun and welcoming team!Job DetailsIf you're a great customer service representative with a reputation to match, we have a job for you!We're searching for a never-say-never customer service representative to join our...
