Client Service Manager
vor 1 Woche
Position Purpose The purpose of this maternity cover contract position is to support the Institutional and Wholesale Distribution business in Australia / New Zealand from a client service perspective.
Key Responsibilities Client servicingOversight of daily Trust price review and distribution, website updateReview monthly / quarterly / annual deliverablesMonthly / quarterly / annual Trust and mandate reportingRespond to all client and registry queries (by phone and email)Monitoring of all client, external and internal service level agreements (SLAs)Preparation of internal reportingClient account management supportResponsibility for the control register of external client, prospect, consultant, and researcher requestsProvide CRM support for coordination and setup of client meetings with overseas Investment teams.Preparation of presentation materialsAssist in strategic planning.Work closely with regional teams.Day-to-day interaction with SS&C Client Service TeamAssist with escalation management and trade processing with SS&C and EQTMonitor and review unit registry process to ensure client service levels and SLAs are met.Support the Product and Compliance function with unit registry information as required.Client-related compliance supportAML / KYC for mandate clientsAML / KYC for Lux Trust clients, where required.Salesforce input (KYC related and Client Case related)Service provider (EQT / BP2S) compliance support.Competencies (Technical / Behavioral) Basic working knowledge of investment marketsHard working and conscientiousExcellent attention to detailAbility to problem solve and resolve issues.Proactive and ability to work unsupervised.Excellent communication skillsCollaborative and team-focused.Strong organizational skills with a deadline-driven focus.Specific Qualifications Required Undergraduate degree in Finance or BusinessAt least three years' experience at an Asset Manager / Financial Services firm or client-facing role.Excellent written, verbal and presentation skills and the ability to communicate effectively at all levels.Ability to build strong internal and external relationships.Ability to work flexible hours and manage time effectively. #J-18808-Ljbffr
-
Client Service Manager
vor 2 Monaten
Melbourne, Österreich Northern Trust Corporation VollzeitAbout Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring...
-
Client Service Manager
vor 2 Stunden
Melbourne, Österreich Woods & Co VollzeitWoods & Co have partnered with a well-established insurance and wealth business located in the heart of Camberwell.This firm prides itself on delivering exceptional service and advice to clients, offering a comprehensive range of financial products and solutions.They are looking for a highly motivated and experienced Client Service Manager to join the...
-
Client Service Manager
vor 4 Wochen
Melbourne, Österreich Arcare Aged Care VollzeitClient Services Manager Locations: Arcare Malvern East, Arcare Nirvana, Arcare ParkviewAbout Arcare As one of Australia's leading aged care providers, we have 50 residences in QLD, NSW, and VIC, with more on the way!Our core focus is the relationship between residents, colleagues, and family members, with our residents and team at the heart of what we...
-
Client Service Manager
vor 3 Wochen
Melbourne, Österreich Arcare VollzeitClient Services Manager Locations: Arcare Templestowe & Arcare Reservoir About Arcare As one of Australia's leading aged care providers, we have 50 residences in QLD, NSW, and VIC, with more on the way!Our core focus is the relationship between residents, colleagues, and family members, with our residents and team at the heart of what we do.Backed by a...
-
Client Service Manager
vor 3 Monaten
Melbourne, Österreich Tideri Jobbörse VollzeitAbout Northern Trust:Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring...
-
Client Service Manager
vor 3 Wochen
Melbourne, Österreich Arcare Aged Care VollzeitClient Services Manager Locations:Arcare Templestowe & Arcare Reservoir About Arcare As one of Australia's leading aged care providers, we have 50 residences in QLD, NSW, and VIC, with more on the way!Our core focus is the relationship between residents, colleagues, and family members, with our residents and team at the heart of what we do.Backed by a...
-
Client Service Manager
vor 2 Wochen
Melbourne, Österreich Arcare Aged Care VollzeitClient Services Manager Locations: Arcare Templestowe & Arcare Reservoir About Arcare As one of Australia's leading aged care providers, we have 50 residences in QLD, NSW, and VIC, with more on the way!Our core focus is the relationship between residents, colleagues, and family members, with our residents and team at the heart of what we do.Backed by a...
-
Client Service Manager
Vor 2 Tagen
Melbourne, Österreich Creative Activation VollzeitCGL – Retail Services is the retail marketing division of the Clemenger Group.With our two market-leading brands, Creative Activation and Clemenger Field Marketing, we offer unparalleled sales growth for our clients via merchandising, sales teams, brand promoters, store trainers, mystery shopping, and auditing.Clemenger Group is an endorsed Work180...
-
Client Service Manager
vor 1 Monat
Melbourne, Österreich Mygwork VollzeitThis job is with Marsh McLennan, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly. We are seeking a talented individual to join our Client Service team at Mercer.This role will be based in Melbourne. This is a hybrid role that has a requirement of...
-
National Client Services Manager
vor 2 Monaten
Melbourne, Österreich paceappointmentsvic VollzeitWe are partnering with a well-established market leader in the freight forwarding industry to recruit a National Client Services Manager. This pivotal role will oversee a small, high-performing team across Sydney and Melbourne while ensuring outstanding customer service and operational excellence across the business.Key Responsibilities:Lead, mentor, and...
-
Genphysio | Client Services Manager
Vor 4 Tagen
Melbourne, Österreich Tideri Jobbörse VollzeitFull time About Gen PhysioHaving operated across Queensland for almost 10 years and having an expanding presence in Melbourne, the team at Gen Physio takes pride in being a provider of exceptional allied health care to the community.What do Gen Physio Clinicians do?Our team of Clinicians provides mobile community-based care to clients across a variety of...
-
Client Service Delivery Manager
vor 1 Tag
Melbourne, Österreich Northern Trust Corporation VollzeitAbout Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring...
-
Client Service Manager
vor 1 Monat
Melbourne, Österreich Gough Recruitment VollzeitJoin a reputable and highly rated real estate office, consistently recognized as one of the top offices in the area and a top 20 performer within their network.With an energetic, motivated team and a supportive environment, we're looking for a proactive Sales Admin/Client Services Manager to join the team!The Benefits:Great office environmentWell-documented...
-
Client Relationship Manager
Vor 4 Tagen
Melbourne, Österreich International Executive Service Corps VollzeitJoin Our Team as a Client Relationship & Event Sales Expert – Unleash Your Potential!About the Role: Ready to take your career to the next level?As a Client Relationship Manager for Melbourne and Olympic Parks, you'll dive into an exciting opportunity to foster meaningful customer relationships, manage a dynamic portfolio of corporate accounts, and through...
-
Business Manager, Client Services
Vor 4 Tagen
Melbourne, Österreich Specsolutions VollzeitAdd expected salary to your profile for insightsEverAbility Group have a long and proud history of providing services for people with disabilities across Western Australia and Tasmania.Together, our team of nearly 200 staff and over 500 volunteers support our growing group of diverse services.Our growing family of services at EverAbility Group...
-
Client Services Manager Pharmaceutical Chemistry
Vor 3 Tagen
Melbourne, Österreich Als Limited VollzeitClient Services Manager Pharmaceutical Chemistry Client Services Manager | Food & Pharma Laboratory | Good communicator for our well-established clients - APPLY today 07th January, 2025 Imagine your future with usAt ALS, we encourage you to dream big.When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and...
-
Client Services Manager
vor 2 Wochen
Melbourne, Österreich Buscojobs VollzeitPosition Purpose Reporting to the State Manager, the Client Services Manager (CSM) will be responsible for client services of each client / project within their portfolio.The CSM maintains existing business in the manner to which they ensure service delivery and operational security are delivered without delay and or compromise.The CSM will help Certis...
-
Eoi Client Service Manager
vor 2 Wochen
Melbourne, Österreich Buscojobs VollzeitAbout the Role: We are looking to recruit a full-time experienced Client Service Manager to join our team to cover the Southwest Sydney Area managing multiple government sites.You will be responsible for managing day-to-day operational needs for your area and clients by ensuring the team is delivering the most effective cleaning services.You will demonstrate...
-
Welcome Consultant
vor 2 Wochen
Melbourne, Österreich My Plan Manager VollzeitThe National Disability Insurance Scheme (NDIS) is the largest Australian social reform since Medicare.It's life-changing for people with disabilities, but that doesn't mean it's easy to navigate.And that's where My Plan Manager comes in!As a financial intermediary operating in the NDIS ecosystem, we un-complicate the NDIS for participants by supporting them...
-
Business Services Accountant
vor 3 Monaten
Melbourne, Österreich Elite Pathways VollzeitBusiness Services Accountant / Client Manager03rd October, 2024Join this dynamic team, a leading Accounting firm in Parramatta.Currently seeking a dedicated and skilled Client Manager to manage a diverse portfolio of clients.This firm has just moved into modern new offices in the Parramatta region.The client base consists of SMEs, mum and dad businesses,...