Intake Officer
Vor 2 Tagen
Newington, New South Wales 2127, Australia • Full-time
DescriptionPermanent, Full-Time opportunityBased in Newington with opportunity for Hybrid workNFP Salary packaging benefits available - Increase your take home payAbout Us Forward Ability Support is a not-for-profit organisation with 60 years history of providing key services to people with spinal cord injuries or similar related health conditions.
We are driven to make a brighter and more positive future for our community by supporting people with spinal cord injuries to live their best life.
Ferguson Lodge is our specialised accommodation site located in Lidcombe, providing support for those with spinal cord injury since 1979.
We offer community based accommodation with a high level of personal and clinical care for those who have higher level needs.
The Opportunity We are seeking a friendly individual with NDIS experience to become the primary point of contact for all potential clients, their families and/or representatives.
You will coordinate the intake process for services related to Ferguson Lodge, Community Care and Clinical Support.
This involves communicating with a diverse group of stakeholders, working within funding constraints, liaising with various team members, conducting initial support assessments and accurately creating quotes and recording information.
The role will be Permanent, Full-Time working 8am-4pm Monday to Friday. Your responsibilities will include, but are not limited to: Be the primary point of contact for potential clients, their families, local area coordinators and/or support coordinators to facilitate access to community resourcesAccurately record information for client case files, internal records and track fundingDetermine clients' eligibility for Forward's services and refer potential clients to other more relevant services if requiredLiaise with various stakeholders to develop quotes that meet the needs of potential clients and within Forward's requirement, ensure successful facilitation of NDIS plans and support client outcomesWork within constraints of funding levels in line with each clientConduct initial support assessments as needed and perform risk assessments with clients or their representativesEnsure a positive and streamlined intake serviceAbout You You will be offered the right support to excel in this role, but we would love to see that you have:
Proven experience working in NDIS sector - particularly managing client plans, funding and support deliveryExperience in supporting people with disabilities in a community settingUnderstanding of NDIS funding and frameworkInitiative to provide access to services for clientsHigh level of professional communication skills, both written and verbal, to liaise with clients, their families and representatives and internal stakeholdersAbility to work autonomously, set own priorities and work to deadlinesNDIS Worker Screening Check, or willingness to obtain oneEnjoy the Benefits Hybrid work, opportunity to work from home and the office.Access to salary packaging to receive up to $15,900 of your salary tax-free meaning more take-home payAdditional tax benefits available (up to $2650 meal/entertainment benefit plus Novated Leasing, plus a number of available tax benefits each FBT year)Conveniently located in Newington with public transport options or parking in neighbouring streetsIs this the opportunity you've been looking for?...
APPLY NOW Forward Ability Support is an EEO Employer and people from culturally and linguistically diverse backgrounds are encouraged to apply.
Successful applicants will be required to consent to a pre-employment health assessment, reference checks and a Nationally Coordinated Criminal History Check.
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