Customer Service Officer
vor 2 Monaten
Hawaiianis a leading Western Australian property company with an extensive portfolio which includes shopping centres, office buildings and hospitality assets; employing a team of over 80 people.
With an innovative approach to business and strong company values, Hawaiian proudly services and supports the WA community.
Through our many programs and partnerships, we aim to make a meaningful difference in the lives of people in our communities.
Our values at Hawaiian are clear.
We are: Passionate, Considerate Collaborative and Curious.
Hawaiian is proud to be a leading WA employer and we invite you to consider Hawaiian in your career journey.
You will be the centre ambassador, representing the vision of Hawaiian as the first point of face-to-face contact in connecting our shopping centres (including customers, tenants and the community) and people, with the ability to work independently and collaboratively.
The role of the Customer Service Officer is to ensure the smooth and efficient operation of our shopping centre by providing exceptional customer service and support through positive and maintained relationships.
Fixed term appointments may be made on 12 month contracts with the possibility of extensions and/or permanency.
Applicants must be willing to work Saturdays.
Hawaiian is seeking to fill roles working across Tuesday to Saturday reporting to the relevant Property Managerand be responsible forensuring the smooth, efficient and valued-add operationof our shopping centres byproviding exceptional customer serviceand support throughpositive and maintained relationships.
Essential duties include, but are not limited to, the following: To be the brand ambassador for Hawaiian serving as the primary resource for information and assistance for tenants, customers, the community and contractors.
All stakeholders are equally important.Follow the process in place to ensure all queries, feedback and issues, whether verbal or written, are noted and communicated to relevant team members.
Complete and distribute main weekend communication to the team viathe Weekend Report.Develop and maintain strong relationships with tenants, customers and the community.Ensure the property is presented at the Hawaiian standard at all times, noting to relevant team members where improvements or repairs are required and ensuring follow-up action is completed.
Report any issues to the relevant area, i.e.
property management, operations management and/or marketing, via the Weekend Report for non-urgent matters or by phone and email for matters of an urgent nature.Responsible for ensuring that WHS policies and procedures directed by the WHS Manager are followed in all instances.Work collaboratively with the Marketing and PR team members to assist with the delivery of the shopping centre marketing messages.Work collaboratively with the Marketing team members to assist with the delivery of campaigns and activation.Ensure relevance of on-site shopping centre marketing messages.
Change on-site marketing collateral as directed by the Marketing team.Work collaboratively with the Operations Team to assist with smooth operation and ensure compliance requirements are metRequired Skills and Attributes
2+ years' previous experience in a customer focused position with a warm and engaging personality.Strong Microsoft Office experience and ability to quickly learn new systems with trainingKnowledge of and experience in shopping centre management and/or retail experiencepreferredStrong verbal and written communication skillsStrong interpersonal skills with the ability to build and maintain productive working relationships with internal and external stakeholdersMotivated and committed to accomplishing challenging objectives whilst providing exceptional customer service, via telephone and in person, with maturity and empathyAbility to effectively prioritise and manage multiple deadlines whilst delivering accurate and quality workAnalytical and problem-solving skills with the ability to identify opportunitiesAbility to exercise initiative and work both independently and cooperatively as requiredAbility to maintain confidentiality and handle sensitive matters with consideration, diplomatically and discreetlyProfessional appearance and telephone manner.Along with this exceptional career opportunity, Hawaiian is also an employer that is committed to the individual success and career path of its employees.
If you you would like to know more, please click the 'Apply Now' button and submityourCVandCover Letter.
#J-18808-Ljbffr
-
Customer Engagement Advisor
vor 2 Monaten
Perth, Österreich Customer Labs VollzeitWOW Recruitment is looking for a Customer Service Representative to join an internationally renowned Visual Communications Supplier business with a presence in multiple countries. This role offers the opportunity to build on your customer service career.ABOUT THE ROLEReporting to the Customer Engagement Manager you will ensure timely and professional...
-
Customer Engagement Advisor
vor 2 Monaten
Perth, Österreich Customer Labs VollzeitWOW Recruitment is looking for a Customer Service Representative to join an internationally renowned Visual Communications Supplier business with a presence in multiple countries.This role offers the opportunity to build on your customer service career.ABOUT THE ROLE Reporting to the Customer Engagement Manager you will ensure timely and professional...
-
Customer Engagement Advisor
vor 2 Monaten
Perth, Österreich Customer Labs VollzeitWOW Recruitment is looking for a Customer Service Representative to join an internationally renowned Visual Communications Supplier business with a presence in multiple countries. This role offers the opportunity to build on your customer service career.ABOUT THE ROLE Reporting to the Customer Engagement Manager you will ensure timely and professional...
-
Customer Service Officer
vor 1 Monat
Perth, Österreich S&you Australia VollzeitCustomer Service Officer Perth - City/Inner, Western Australia, Australia Casual / Temporary / Contract Customer Service & Call Centre Call Centre - Inbound Position : Customer Service Officer Length of Assignment : 3 months with a possible view to go extend.Days & Hours : Monday to Friday – 8AM to 4PM or 9AM to 5PM Pay rate : $34.59/hr + super Location...
-
Customer Service Officer
vor 1 Monat
Perth, Österreich S&you Australia VollzeitPosition : Customer Service Officer Length of Assignment : 3 months with a possible view to go extend.Days & Hours : Monday to Friday - 8AM to 4PM or 9AM to 5PM Pay rate : $34.59/hr + super Location : Malaga, WA Reporting to : Team Supervisor Benefits: Culture and Work Environment : Our client prides themselves for having a strong supportive and...
-
Customer Service Officer
vor 2 Wochen
Perth, Österreich Karingal VollzeitDo you have excellent organisational skills and a willingness to contribute to a positive culture across all our workplaces?MatchWorks is looking for Customer Service Officer for our Cannington site.At MatchWorks, we believe everyone deserves the opportunity to work.That is why, every year, we help thousands of people from all backgrounds, ages, and...
-
Customer Service Officer
vor 2 Monaten
Perth, Österreich Hawaiian Group VollzeitHawaiianis a leading Western Australian property company with an extensive portfolio which includes shopping centres, office buildings and hospitality assets; employing a team of over 80 people.With an innovative approach to business and strong company values, Hawaiian proudly services and supports the WA community. Through our many programs and...
-
Customer Service Officer
vor 2 Monaten
Perth, Österreich Tsa Group VollzeitJoin Our Team at TSA Group - Australia! Do you live for creating unforgettable customer experiences?Are you all about thriving in fast-paced environments where you can flex your problem-solving and communication skills?If so, TSA Group - Australia is looking for someone just like YOU to join our dynamic team!We're a purpose driven business and our mission is...
-
Customer Service Officer
vor 2 Monaten
Perth, Österreich Downer Group VollzeitWest Perth CBD locations with Free Parking! Monday – Friday initially on 8-4pm then moving to 9-day fortnight. Downer offers you great training, working with a dynamic team. Our Social Infrastructure & Citizen Services team in Perth WA, have a great opportunity for a dynamic Customer Service professional.You will be part of team in the Contact Centre,...
-
Customer Service Officer
vor 2 Monaten
Perth, Österreich Tideri Jobbörse VollzeitHawaiianis a leading Western Australian property company with an extensive portfolio which includes shopping centres, office buildings and hospitality assets; employing a team of over 80 people.With an innovative approach to business and strong company values, Hawaiian proudly services and supports the WA community.Through our many programs and partnerships,...
-
Customer Service Officer
vor 2 Monaten
Perth, Österreich Tsa Group - Australia VollzeitCompany DescriptionJoin Our Team at TSA Group - Australia! Do you live for creating unforgettable customer experiences?Are you all about thriving in fast-paced environments where you can flex your problem-solving and communication skills?If so, TSA Group - Australia is looking for someone just like YOU to join our dynamic team!We're a purpose driven business...
-
Customer Service Officer
vor 1 Monat
Perth, Österreich Tsa Group VollzeitJoin Our Team at TSA Group - Australia!Do you live for creating unforgettable customer experiences? Are you all about thriving in fast-paced environments where you can flex your problem-solving and communication skills? If so, TSA Group - Australia is looking for someone just like YOU to join our dynamic team!We're a purpose driven business and our mission...
-
Customer Service Officer
vor 2 Monaten
Perth, Österreich Tsa Group VollzeitJoin Our Team at TSA Group - Australia!Do you live for creating unforgettable customer experiences? Are you all about thriving in fast-paced environments where you can flex your problem-solving and communication skills? If so, TSA Group - Australia is looking for someone just like YOU to join our dynamic team!We're a purpose driven business and our mission...
-
Customer Service Officer
vor 1 Monat
Perth, Österreich Downer Group VollzeitWest Perth CBD locations with Free Parking!Monday – Friday initially on 8-4pm then moving to 9-day fortnight.Downer offers you great training, working with a dynamic team.Our Social Infrastructure & Citizen Services team in Perth WA, have a great opportunity for a dynamic Customer Service professional. You will be part of team in the Contact Centre, taking...
-
Customer Service Officer
vor 3 Wochen
Perth, Österreich Hawaiian VollzeitHawaiian is a leading Western Australian property company with an extensive portfolio which includes shopping centres, office buildings and hospitality assets; employing a team of over 80 people. With an innovative approach to business and strong company values, Hawaiian proudly services and supports the WA community. Through our many programs and...
-
Customer Service Officer
vor 2 Monaten
Perth, Österreich Tsa Group - Australia VollzeitCompany DescriptionJoin Our Team at TSA Group - Australia!Do you live for creating unforgettable customer experiences? Are you all about thriving in fast-paced environments where you can flex your problem-solving and communication skills? If so, TSA Group - Australia is looking for someone just like YOU to join our dynamic team!We're a purpose driven...
-
Retail Customer Service Officer
vor 3 Wochen
Perth, Österreich Australia Post VollzeitNameRetail Customer Service OfficerSite / LocationPerth Business HubRef #12365528EntityAustralia PostOpening Date18-Nov-2024SuburbPerthStateWestern AustraliaWork TypeFixed Term Full TimeLength of Assignment9 monthsDescription & RequirementsAustralia Post is delivering like never before.From the vehicles that we drive, to the small businesses that make our...
-
Customer Service Officer
vor 2 Wochen
Perth, Österreich Border Express Pty VollzeitBorder Express currently has an exciting opportunity available for an experienced and motivated Customer Service Officer to join the team at our Perth Branch.Duties:Providing high level of service and communication to key internal and external stakeholders;Answering phone calls and escalating as appropriate;Actioning email inquiries promptly and responding...
-
Retail Customer Service Officer
vor 3 Wochen
Perth, Österreich Australia Post VollzeitNameRetail Customer Service OfficerSite / LocationPerth Business HubRef #12365528EntityAustralia PostOpening Date18-Nov-2024SuburbPerthStateWestern AustraliaWork TypeFixed Term Full TimeLength of Assignment9 monthsDescription & RequirementsAustralia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our...
-
Retail Customer Service Officer
vor 3 Wochen
Perth, Österreich Australia Post VollzeitNameRetail Customer Service OfficerSite / LocationPerth Business HubRef #12365528EntityAustralia PostOpening Date18-Nov-2024SuburbPerthStateWestern AustraliaWork TypeFixed Term Full TimeLength of Assignment9 monthsDescription & Requirements Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our...
