Crm Manager
Vor 5 Tagen
Direct Marketing & CRM (Marketing & Communications)Full timeA family-owned and truly global international business, the Haircare Group works closely with manufacturers and distributors in supplying salons with high-quality, professional haircare both locally and abroad. They are a team of fiercely enthusiastic, passionate professionals driving the industry forward and committed to excellence, delivering what they do with integrity and respect for each other and the community they serve together.Due to ongoing growth, an outstanding new role as CRM Manager has arisen at their Melbourne office. This role will oversee the company's CRM strategy and lead the Klaviyo integration, ensuring a seamless transition and maximizing customer engagement. They will drive personalized communication and optimize lifecycle marketing efforts.Key Responsibilities:Manage end-to-end development, execution, and continuous optimization of email and SMS personalization campaigns that align with activity plans and business objectives.Continuously refine CRM strategies to support brand, business, and team objectives based on insights, analytics, and reporting.Oversee development and delivery of email marketing campaigns as part of Go-To-Market plans.Maintain database integrity, segmentation, and growth to retain and expand the customer base.Work closely with the B2B E-commerce Manager and Performance Manager to develop integrated communications campaigns and optimize customer lifecycle management.Coordinate with internal brand teams, designers, and agency partners to manage campaign assets and ensure high-quality outputs.Lead A/B testing within email and SMS channels, documenting results to inform future strategies.Compile reports to track KPI achievement, ensuring the team is informed on campaign performance.Manage team workflows, ensuring timely campaign execution, alignment with briefs, approvals, and team communication.Act as the liaison for troubleshooting data or integration challenges with the email platform, collaborating with the Digital Product Manager and IT team where necessary.Lead, guide, and develop future team members to meet objectives and deliverables.Improve CRM processes for efficiency, taking charge of reviews, optimization, and rollout.Key Skills Required:Experience in a similar CRM specialist or management role that demonstrates driving company profitability and growing key customer metrics.Demonstrated experience in Customer Lifecycle and automation management.Excellent project management and communication skills with the ability to balance rigorous attention to detail with swift execution.Strong stakeholder management and communications skills.Experience with A/B testing, messaging, and post-campaign analysis.Hands-on experience working within Email Service Provider and Marketing Automation systems.Excellent analytical, numerical, and planning skills.Pro-active approach with analytical thinking and problem-solving skills to enhance customer experience.Prior experience in campaign management, either agency or client-side.Excellent written and verbal communication skills.
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Engineering Operations Manager
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Melbourne, Österreich Crm Sky VollzeitCRM is looking for Engineering Operation Manager on behalf of our Australia-based client.Main Duties:Manage Engineering operations in the day-of-ops environment with a key focus on schedule integrity, disruption managementActing as the key Engineering management representative providing dynamic leadership within the MOC and Operations Control...
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Crm Manager
Vor 4 Tagen
Melbourne, Österreich Jackson People Solutions VollzeitDirect Marketing & CRM (Marketing & Communications) Full time A family owned and truly global international business having enjoyed incredible success, the Haircare Group work closely with manufacturers and distributors in supplying salons with high quality, professional haircare both locally and abroad.They are a team of fiercely enthusiastic, passionate...
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Crm Manager
Vor 4 Tagen
Melbourne, Österreich Jackson People Solutions VollzeitDirect Marketing & CRM (Marketing & Communications)Full timeA family owned and truly global international business having enjoyed incredible success, the Haircare Group work closely with manufacturers and distributors in supplying salons with high quality, professional haircare both locally and abroad. They are a team of fiercely enthusiastic, passionate...
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Crm Manager
Vor 4 Tagen
Melbourne, Österreich Jackson People Solutions VollzeitDirect Marketing & CRM (Marketing & Communications) Full time A family-owned and truly global international business, the Haircare Group works closely with manufacturers and distributors in supplying salons with high-quality, professional haircare both locally and abroad.They are a team of fiercely enthusiastic, passionate professionals driving the industry...
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Crm Project Manager
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Crm Project Manager
vor 1 Monat
Melbourne, Österreich Milestone It (Milestone Information Technology) VollzeitDuration:3 Months (with potential for extension) Start Date:ASAP About the Role:We are seeking a highly organized and proactive Project Manager to take the reins of a CRM project currently in a strong position.You will be responsible for managing the vendor, maintaining project momentum, and ensuring successful delivery.This is an exceptional opportunity to...
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Dynamics Crm Software Development Manager
vor 2 Wochen
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Melbourne, Österreich Grill'D VollzeitAt Grill'd, we're not just flipping burgers—we're redefining the burger experience!Since opening our doors in Hawthorn, Victoria, in 2004, we've grown to over 170 restaurants across Australia.Our mission is simple: serve delicious, healthy burgers and empower our people to lead the way.We're expanding rapidly, and we owe our success to one thing—our...
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Crm Officer
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Melbourne, Österreich Tennis Australia VollzeitTennis Australia (TA) is one of the largest sports governing bodies, entertainment and sports rights holders, and media production houses in the Asia-Pacific region.We are made of passionate and talented people who reimagine each year how we can be better and deliver a more unique and premium experience for player, fans, and consumers.To help us deliver our...
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Crm Officer
vor 1 Monat
Melbourne, Österreich Healthscope Hospitals VollzeitCRM Officer – 12-month contract, full time, based Melbourne Healthscope is seeking an experienced and motivated CRM Officer to support our growth agenda through expert management of our Customer Relationship Management (CRM) system - Salesforce.This role is pivotal in implementing and maintaining streamlined processes to ensure optimal use of Salesforce...