Pace Appointments | National Client Services Manager | Melbourne
vor 1 Monat
We are partnering with a well-established market leader in the freight forwarding industry to recruit a National Client Services Manager .
This pivotal role will oversee a small, high-performing team across Sydney and Melbourne while ensuring outstanding customer service and operational excellence across the business.
Key Responsibilities :
Lead, mentor, and develop a team of Client Services professionals in Sydney and Melbourne, fostering a positive and collaborative work culture.
Manage and nurture key client relationships, ensuring exceptional service and timely solutions for their freight forwarding needs.
Collaborate with internal departments to drive service excellence and operational efficiency.
Develop and implement strategies for client retention, service improvement, and business growth.
Monitor and report on team performance, customer satisfaction, and KPIs, taking proactive steps to address any service gaps.
Ensure compliance with industry regulations and company policies.
Work closely with senior management, providing regular updates on team performance, client feedback, and business opportunities.
Skills & Experience :
Proven experience in a client services management within thefreight forwarding industry Strong leadership and people management skills, with a track record of overseeing teams in multiple locations.
Excellent communication and interpersonal skills, with the ability to build lasting relationships with clients and internal stakeholders.
In-depth knowledge of freight forwarding processes, including international shipping, customs, and logistics.
Highly organized, with the ability to prioritize and manage multiple projects in a fast-paced environment.
Qualifications :
At least 5 years of experience in freight forwarding, with 2+ years in a managerial role .
Why You Should Apply :
This is an excellent opportunity to join a market leader and make a tangible impact on the business.
Collaborative and supportive work environment across Sydney and Melbourne.
Clear career progression opportunities within a growing company.
Please note: This position is only open to Australian residents.
Pace Appointments is not authorised to issue work permits/visas to non residents
How to Apply :
If you are a dynamic and results-driven manager with a passion for customer service in the freight forwarding industry, we want to hear from you
Please send your resume to If you are interested in this role and have the relevant experience, apply now
#J-18808-Ljbffr
-
National Client Services Manager
vor 1 Monat
Melbourne, Österreich paceappointmentsvic VollzeitWe are partnering with a well-established market leader in the freight forwarding industry to recruit a National Client Services Manager .This pivotal role will oversee a small, high-performing team across Sydney and Melbourne while ensuring outstanding customer service and operational excellence across the business.Key Responsibilities : Lead, mentor, and...
-
National Client Services Manager
vor 1 Monat
Melbourne, Österreich paceappointmentsvic VollzeitWe are partnering with a well-established market leader in the freight forwarding industry to recruit a National Client Services Manager. This pivotal role will oversee a small, high-performing team across Sydney and Melbourne while ensuring outstanding customer service and operational excellence across the business.Key Responsibilities:Lead, mentor, and...
-
Warehouse Manager
vor 2 Stunden
Melbourne, Österreich Pace Appointments VollzeitOur client is a fast-growing and dynamic company in need of an experienced professional to oversee their warehouse operations.This is a fantastic opportunity to manage a small but highly impactful team and take ownership of key operational processes.Key Responsibilities: Team Leadership: Manage a team of 4 staff, including 2 Operations Administrators and 2...
-
Factory + Field Engineer
vor 2 Monaten
Melbourne, Österreich Pace Appointments VollzeitPace has been afforded the opportunity to partner with our valued client to connect a suitably experienced Factory Tester and Field Engineer to carry out specialised commissioning, servicing, assembly, and testing of DC Chargers and Commercial and Industrial (C&I) scale Battery Energy Storage Systems (BESS), both in factory and onsite.SCOPE Reporting to the...
-
Client Services Officer
vor 4 Wochen
Melbourne, Österreich Melbourne Sexual Health Centre VollzeitAlfred Health is a leader in health care delivery, improvement, research, and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.Position: Client Service OfficerType: Ongoing, Part Time (64 hours per fortnight)Grade: Managers...
-
Client Services Officer
vor 1 Monat
Melbourne, Österreich Melbourne Sexual Health Centre VollzeitAlfred Health Alfred Health is a leader in health care delivery, improvement, research and education.We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.Ongoing Part Time (64 hours per fortnight) Managers and Administrative Worker Grade 1...
-
Client Services Officer
vor 4 Wochen
Melbourne, Österreich Melbourne Sexual Health Centre VollzeitAlfred Health Alfred Health is a leader in health care delivery, improvement, research and education.We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.OngoingPart Time (64 hours per fortnight)Managers and Administrative Worker Grade...
-
Client Services Officer
vor 4 Wochen
Melbourne, Österreich Melbourne Sexual Health Centre VollzeitAlfred HealthAlfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.OngoingPart Time (64 hours per fortnight)Managers and Administrative Worker Grade...
-
Pace Appointments | Customs Broker | 2 Days Wfh
vor 1 Woche
Melbourne, Österreich Buscojobs VollzeitThe Company International freight and customs focused company with offices all over the world and a list of blue chip clients that grow by the year.With an office of 50 in their Sydney headquarters in a modern open plan layout with free parking at their site near the airport.Strong tenured staff that have developed from junior operators into leadership...
-
Melbourne, Österreich Tideri Jobbörse VollzeitPace Vic is excited to partner with a market leading organisation built upon trust and forming long-term partnerships throughout their respective industries.Taking a committed approach to continuously finding talent to expand their hungry and committed team, they are now looking to take their supply chain to the next level.They are on the lookout for an...
-
Pace Appointments | Business Development Manager
vor 3 Wochen
Melbourne, Österreich Buscojobs VollzeitBusiness Development Manager - International Forwarding 11 / 11 / 24Qld - Gold CoastFull-TimeRef : 1082337Pace Appointments QLD are proud to partner with an innovative, forward-thinking, and customer-centric freight and logistics provider.Independently owned and operated with a highly experienced team and strong global reach, they ensure their customers...
-
National Contracting Manager
vor 2 Monaten
Melbourne, Österreich Red Appointments VollzeitAbout the Role:This is a rare and exciting opportunity to join a Tier 1 Electrical Contractor as National Contracting Manager and play a key role within the executive team.Reporting directly to the CEO and supporting State General Managers (GMs), you will be responsible for leading national design and construction projects within the electrical sector.The...
-
Customs Broker X 3
vor 1 Monat
Melbourne, Österreich Pace Appointments VollzeitWe are currently working on 3 very different Customs Brokers positions from perm part time to full time roles.Most importantly, your knowledge and experience are highly sought after!The day-to-day duties may be similar, but these 3 positions could not be more different!From company size, structure and culture to specific job responsibilities and...
-
Melbourne, Österreich Insurance Appointments VollzeitMANY INSURANCE BROKING VACANCIES – MELBOURNE/FRANKSTON – SALARIES: $60K – $140KWe are Australia's longest established specialist General Insurance Recruitment Company.Our Clients include an extensive range of local, smaller, large, and International Brokers. LOCATIONS: MELBOURNE and FRANKSTON CBD and many differing suburbs in the metro area.THE ROLES:...
-
Melbourne Tractors | Service Advisor | Williamstown
vor 2 Monaten
Melbourne, Österreich Melbourne Tractors VollzeitJoin our Dynamic Team as a Service Advisor Are you passionate about delivering exceptional customer service? Do you love a fast-paced environment where each day brings new customer challenges? If so, we want to talk to you!About the company: Melbourne Tractors is a family owned dealership with over 35 years of partnering our customers and delivering,...
-
Alfred Health | Client Services Officer | Melbourne
vor 4 Wochen
Melbourne, Österreich Tideri Jobbörse VollzeitAlfred Health Alfred Health is a leader in health care delivery, improvement, research and education.We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.Ongoing Part Time (64 hours per fortnight) Managers and Administrative Worker Grade 1...
-
Regional Payroll Manager, Asia Pac
vor 3 Monaten
Melbourne, Österreich Lineage Logistics VollzeitLineage is the world's largest temperature-controlled industrial REIT and logistics solutions provider, with a global network of over 400 facilities, spanning 25 countries across North & South America, Europe and Asia-Pacific. Working a Lineage is not just a job - it's an opportunity to innovate and put your mark on how food moves from the farm to dinner...
-
Client Manager | Melbourne, Au
vor 1 Monat
Melbourne, Österreich Aon VollzeitClient Manager, Global & CorporateA core Client Segment within Aon Risk Solutions, Corporate & Global specializes in the provision of exceptional Insurance and Risk Management Services to a broad portfolio of National and top ASX listed businesses, including major multinational organisations.The Client Manager is responsible for service delivery for a key...
-
The Alfred | Client Services Officer | Melbourne
vor 4 Wochen
Melbourne, Österreich Tideri Jobbörse VollzeitAlfred Health is a leader in health care delivery, improvement, research, and education.We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.Position: Client Service Officer Type: Ongoing, Part Time (64 hours per fortnight) Grade: Managers...
-
Client Manager | Melbourne, Au
vor 1 Monat
Melbourne, Österreich Aon VollzeitClient Manager, Global & CorporateA core Client Segment within Aon Risk Solutions, Corporate & Global specializes in the provision of exceptional Insurance and Risk Management Services to a broad portfolio of National and top ASX listed businesses, including major multinational organisations.The Client Manager is responsible for service delivery for a key...
