Service Manager

vor 4 Wochen


Sydney, Österreich Brightwood Group Vollzeit

Brightwood is a multidisciplinary company specializing in building maintenance solutions for some of the world's most recognisable brands.
Do you want to join a fun, productive, growth-focused, and flexible team culture?
Due to our expanding portfolio, we are now seeking an experienced Service Manager to join our maintenance and electrical division.
This role is crucial in ensuring the highest level of customer service while maintaining our exceptional team culture.
You'll be responsible for delivering all aspects of each project to the highest standard.
The RoleManage all ad hoc and quoted works from our customers.Ensure excellent customer communication is maintained throughout the entire job process, from initiation to completion.Lead and mentor field staff to achieve positive outcomes for both our customers and our team.Demonstrate excellent communication and logistical skills.Ensure the team adheres to the highest standards of safety and quality.Provide weekly reports on team productivity.Experience/SkillsStrong attention to detail.High levels of communication skills.Experience in managing technicians, vehicle logistics, and customer expectations.Electrical knowledge is an added bonus, but a general understanding of building maintenance is also beneficial.Your application will include the following questions:
How many years' experience do you have as a service manager?Do you have customer service experience?Which of the following statements best describes your right to work in Australia?#J-18808-Ljbffr


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