Head Concierge
Vor 2 Tagen
Head Concierge - Heritage Lanes, 80 Ann StAt First Contact, we are Australia's premier Corporate Concierge and Workplace Services provider, renowned for our exceptional five-star customer service. Our prestigious clientele includes top-tier banking, finance, telecommunications, and building owners, who rely on us to deliver an unparalleled customer experience.As a service professional, you possess the innate ability to brighten someone's day. With a warm smile and a genuine desire to assist, you effortlessly connect with tenants and engage with individuals from all walks of life.The Opportunity:As the Concierge Lead, you will have the power to delight customers, build meaningful connections, and provide exceptional concierge services and recommendations. Your ability to create magical moments, foster engagement, and anticipate unspoken needs will make you an expert in crafting a vibrant sense of community.Here's a glimpse of what you'll focus on:Develop and nurture relationships with our building's customer partners, ensuring that all concierge services, branding, marketing, and property presentations meet premium-grade standards.Identify and establish partnerships that benefit our customers while promoting their products and services.Embrace and drive change within yourself and the team, consistently delivering extraordinary results.Lead and train a group of service experts who excel at anticipating needs and leaving lasting impressions on our clients.Support and deliver a series of engaging customer events throughout the year, fostering a sense of community within the asset.Oversee the day-to-day operation and maintenance of customer service standards, including concierge services in the building lobby and end-of-trip facilities.Collaborate closely with the property team and asset owners to understand and communicate the customer's requirements.What you'll bring to the role:Previous experience in a customer-facing position within an office, hotel, or hospitality environment.A natural talent for connecting with people from diverse backgrounds, building genuine rapport, and fostering meaningful relationships.Motivation driven by establishing authentic connections and nurturing relationships, meticulous attention to detail, adept at following processes, and dedicated to closing the loop.Why you should choose First Contact:Work-life balance: Enjoy a Monday to Friday schedule with shifts between 7 am and 7 pm, giving you evenings and weekends off. Plus, you'll have paid time off on public holidays.Competitive compensation: We recognize your skills and dedication by offering a salary that exceeds industry standards.Recognition and rewards: Our outstanding reward and recognition program lets you earn vouchers from various retailers, acknowledging your exceptional contributions.Hassle-free wardrobe: Say goodbye to ironing work shirts We provide a supplied corporate wardrobe and convenient dry-cleaning services.Career advancement opportunities: Show your commitment to First Contact, and we'll provide you with a platform to advance your career.Thriving work environment: Our contracts place us in the city's most prestigious and cutting-edge buildings, offering an extraordinary workplace experience.This position requires periods of walking, standing, sitting and/or manual handling.We are excited to receive your application and learn more about how your passion for customer service and community-building will enhance our team
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Concierge Supervisor
Vor 7 Tagen
Brisbane, Österreich Rydges Hotels Limited VollzeitFront Office & Guest Services (Hospitality & Tourism)Incredible team member discounts from your first day on-the-job.Up to 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo, Independent Collection and more.$2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.Awesome winter and summer savings and discounts at Thredbo.Rapid career...
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Concierge Supervisor
Vor 5 Tagen
Brisbane, Österreich Rydges South Bank Brisbane VollzeitFront Office & Guest Services (Hospitality & Tourism)Incredible team member discounts from your first day on-the-job.Up to 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo, Independent Collection and more.$2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.Awesome winter and summer savings and discounts at Thredbo.Rapid career...
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Concierge Supervisor
Vor 4 Tagen
Brisbane, Österreich Rydges South Bank Brisbane VollzeitFront Office & Guest Services (Hospitality & Tourism)Incredible team member discounts from your first day on-the-job.Up to 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo, Independent Collection and more.$2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.Awesome winter and summer savings and discounts at Thredbo.Rapid career...
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Concierge Supervisor
Vor 7 Tagen
Brisbane, Österreich Rydges Hotels Limited VollzeitFront Office & Guest Services (Hospitality & Tourism)Incredible team member discounts from your first day on-the-job.Up to 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo, Independent Collection and more.$2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.Awesome winter and summer savings and discounts at Thredbo.Rapid career...
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Brisbane, Österreich Tideri Jobbörse VollzeitFront Office & Guest Services (Hospitality & Tourism) Incredible team member discounts from your first day on-the-job.Up to 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo, Independent Collection and more.$2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.Awesome winter and summer savings and discounts at Thredbo.Rapid career...
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First Contact | Head Concierge
vor 6 Stunden
Brisbane, Österreich Tideri Jobbörse VollzeitHead Concierge - Heritage Lanes, 80 Ann St At First Contact, we are Australia's premier Corporate Concierge and Workplace Services provider, renowned for our exceptional five-star customer service.Our prestigious clientele includes top-tier banking, finance, telecommunications, and building owners, who rely on us to deliver an unparalleled customer...
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Brisbane, Österreich Tideri Jobbörse VollzeitFront Office & Guest Services (Hospitality & Tourism) Incredible team member discounts from your first day on-the-job.Up to 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo, Independent Collection and more.$2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.Awesome winter and summer savings and discounts at Thredbo.Rapid career...
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Village Manager
vor 3 Wochen
Brisbane, Österreich Sodexo VollzeitAdd expected salary to your profile for insights Are you a hospitality manager and a great communicator with a passion for people and business? If you have the skills and experience to manage a high performing customer-centric team, Sodexo may have the opportunity for you!We seek applications for the Village Manager role at Gove, Nhulunbuy, NT.This is a...
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Support Hub Coordinator
vor 2 Monaten
Brisbane, Österreich Thiess Group VollzeitEveryday, all around the world, Thiess supports and celebrates our people.We recognise talent and reward transparency.We champion diversity and embrace change.Join us.Hone your skills and develop new ones.Take on big challenges and grow, through mentorship, collaboration and empowerment.Thiess is the place to make things happen.About The Role We are...
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Support Hub Coordinator
vor 2 Monaten
Brisbane, Österreich Thiess VollzeitSupport Hub Coordinator Job ID: 930582 Job Type: Permanent Full Time Location: Australia - Brisbane Categories: Administration / Support / Secretarial Applications close: 17 Oct 2024 E. Australia Standard Time Make your mark with Thiess Everyday, all around the world, Thiess supports and celebrates our people. We recognise talent and reward transparency. We...
