Medical Secretary
vor 2 Wochen
Medical Secretary Administration Leeds Full Time Permanent 37.5 hours Competitive Salary and excellent benefits Spire Leeds Hospital is looking to recruit an experienced Medical Secretary to join our team and support our valued Consultants in providing a high-quality service.
As Medical Secretary, your main tasks are to provide a full medical secretarial service to Consultants. The post requires excellent communication skills, computer literacy, and the ability to remain calm when dealing with clients.
ACCOUNTABILITIES AND ACTIVITIES:To provide an efficient secretarial service to all Consultants.To type all Consultants' clinic notes and letters to General Practitioners and external agencies, meeting deadlines (48 -72 hours).To answer patient queries, using tact and diplomacy when dealing with issues of a sensitive nature.To liaise with Consultants and their secretaries in order to resolve patient queries/complaints in a timely manner.To be solely responsible for at least six Consultants, handling all clinic correspondence, telephone calls, and queries relating to the allocated Consultant, displaying a high level of accuracy, presentation, and attention to detail.To communicate effectively with GP surgeries and other healthcare professionals (i.e., Occupational Health Nurses, physiotherapists, etc.).To provide copy clinic letters when needed.To open Consultants' mail and distribute.To type discharge summaries/operation notes, etc., dictated by Consultants.To log all incoming clinic/theatre typing, insurance claim forms, DWP forms, etc., and distribute appropriately.To order Consultants' paper, office stationery, etc.To liaise closely with Outpatient Department, Medical Records, NHS Team, and other departments within the hospital.To assist in the training of new and trainee Medical Secretaries.To undergo all mandatory training required (i.e., fire, health and safety, etc.).To ensure consistent provision of service during holiday/sickness periods, by providing adequate cover of private typing.To contribute to the development of departmental procedures.To familiarize with company policies and procedures.To deliver exemplary customer service to all users of the service (consultants, patients, and co-workers).To assist with any other reasonable duties required as per the Senior Medical Secretary.QUALIFICATIONS, TRAINING & EXPERIENCE:Good standard of education.Excellent communication skills.Professional telephone manner.A good knowledge of medical, anatomical, and physiological terminology.Knowledge of IT systems.RSA level II or equivalent.Contract type:Permanent, Full-time
Benefits:We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
35 days annual leave inclusive of bank holidaysEmployer and employee contributory pension with flexible retirement options'Spire for you' reward platform - discount and cashback for over 1000 retailersPrivate medical insuranceLife assuranceFree Car parkFree DBSFree UniformOur Values:We are extremely proud of our heritage in private healthcare and of our values as an organization:
Driving clinical excellenceDoing the right thingCaring is our passionKeeping it simpleDelivering on our promisesSucceeding and celebrating togetherOur people are our difference; it's their dedication, warmth, and pursuit of excellence that sets Spire Healthcare apart. We commit to our employees' well-being through work-life balance, ongoing development, support, and reward.
Spire Healthcare is a leading independent hospital group that has been putting patients at the heart of everything we do for over 40 years. We have 39 hospitals, 10 clinics, and a Specialist Cancer Care Centre across England, Wales, and Scotland.
Spire Healthcare is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all.
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