F&B Coordinator
vor 1 Monat
Company Description #Be Limitless We are far more than a worldwide leader.
We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love; care for the world; dare to challenge the status quo
#BELIMITLESS Job Description Scope and Objectives You are the administrative backbone of the Banquet Division.
Your role collects and disseminates all the administrative and operational information within the team.
When required you assist with the service aspects of the operation.
Food & Beverage Mission Statement Food & Beverage will be recognized as the market leader by providing consistent and personalized service, by offering innovative concepts and products, not yet available on the market.
We are committed to create an environment where teamwork is honored, honesty and integrity are valued.
Our well trained and professional colleagues will be focused on delivering high quality products and memorable experiences that will strengthen our customer engagement in the resort and through social media.
Fairmont is a place where the well-being of our guests is our main priority.
We will emotionally engage the local and international community, anticipate and exceed their wishes and needs, thus creating guests for life.
Our Food and Beverage outlets will capture the attention of global media, making it the first choice for international awards and social events and becoming the benchmark for Local and international Food & Beverage industry.
Our financial success will strengthen the food and beverage reputation amongst current and new owners, by achieving Top Line Revenue and high EBITA surpassing their budget expectations.
It is our responsibility and commitment to give back to the community by being a true heartist Ambassador.
Our Motto Gracious with people, ruthless with standards and hungry for more.
Grooming Our appearance is a statement of who we are.
Our grooming should create a professional image at work that is why our every team member needs to follow the grooming standards at all the time.
Personal Attributes Motivator & role model Positive attitude and well spoken Result driven Displays initiative Commitment to professional values Team creator Customer / people oriented Creative / open-minded Key Deliverables and Responsibilities Ensure correct grooming standards are followed at all times Follow the Care Programme at all times Attend the weekly Engineering and Housekeeping walkthrough and maintain accurate records Follow up on all financials, LQA, Forbes and Trust You targets Check emails and banquet pigeon hole and update the team with relevant information Maintain the Banquet notice board updated with relevant information Manage the banquets folder and ensure all files & folders are properly organized Update operational schedules and daily attendance sheets Print out BEO's, daily, and weekly forecasts and distribute copies Maintain a master file in F&B Office with the latest updates of all BEOs, forecasts, memos, and related information.
Process all requisitions related to the general store and purchase orders.
Keep track of all departmental purchases with the purchasing department Prepare all casual reports and ensure timely delivery to the accounting department Attend daily briefings and draft minutes to be posted on notice boards Attend monthly departmental meetings and note down minutes and action plan Be aware of daily, monthly and yearly financial targets Report all issues and negative guest feedback on the Glitch system Maintain HACCP & FIFO records as required by the regional governing body Maintain records of training, grooming and selection of casual labour Handle financial procedures according to guidelines set by the finance department Link all facets of service, cuisine and entertainment Follow the personal development plan set by the corporate office Assist with the rostering system and regularly update Oasys Follow Hotel Evacuation Policy in case of an Emergency Establish and maintain effective communication across all divisions Prepare buffet tags based on the information provided in the BEO.
Fill in the Banquets revenue report and send it to the Banquet Director Complete any other relevant admin duties assigned by Banquet Director Assist with the operation as required by Banquet Director Qualifications Luxury environment, banquet experience, F&B service experience, Business Administration, ability to work under pressure and tight deadlines, willingness to work long hours, excellent communication skills, friendly & assertive demeanor, MS Office proficiency, understanding of Budget & P&L, hands-on operational F&B experience.
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