Telethon Kids Institute | Client Support Officer
vor 1 Monat
CliniKids is The Kids Research Institute's first team to integrate world class research with a clinical service.
CliniKids is a unique integration of early intervention services, innovation, and research for children on the autism spectrum.
Our mission is to support young children and their families to reach their full potential through the development and translation of cutting-edge evidence-based supports to fulfil our vision of all children on the autism spectrum growing into happy and healthy adults.
The Opportunity We currently have the opportunity for a Client Support Officer to join our growing team
The Client Support Officer will provide high level client support and management ensuring the clinic focus is customer service orientated.
This role will also provide administrative and diary management support to the clinical team composed of multidisciplinary allied health professionals.
Some of the responsibilities include: Managing complex enquiries and direct complaints / feedbackOnboarding of new clients for effective caseload managementEffective management of electronic calendars, client appointments, client communications and service waitlist informationProvide support and guidance in relation to funding parameters and treatment plan managementManage client payments and accountsThis role is a two-year contract, and a range of FTE options up to full time is available.
The successful candidate needs to be able to work across multiple sites; Subiaco and Joondalup.
About You The successful candidate will have the following skills / experience:
A minimum of 2 years' experience in a similar client or customer facing roleExceptional level of customer care, administration, and organisational skillsSkilled in electronic database management and Microsoft Office Suite, including Microsoft ExcelDiary / appointment management on behalf of business professionals and / or allied health professionalsDemonstrated ability to work independently, set priorities and manage large and varied workloads, while maintaining motivation under pressureExperience working with children and / or their family members, or in a similar client facing roleThe successful candidate will be asked to provide a Working with Children's Check and NDIS Workers Screening Clearance prior to commencement.
We are driving inclusion and diversity as part of the way we work and embrace the diverse career and life experiences of our staff.
If you meet a number of the requirements (and not all), we encourage you to submit your application.
We also encourage you to address any career disruptions (if applicable) you may have had in your cover letter.
About Us Our aim is to create a workplace where people are respected and encouraged to fulfil their potential.
We encourage a workforce that is innovative, eager to acquire knowledge and enhance skills; we embrace all employee differences, foster a culture that supports diversity and inclusion, and are committed to providing reasonable accommodations where required.
Some of our staff benefits include: Additional annual leave over Christmas and Easter.Save on tax and increase your take home pay by salary packaging up to $15,899 of Living Expenses and up to $2,650 on Entertainment Benefits each FBT year.World leader in child health research.Early and Mid-Career Researcher Mentoring Program.Various initiatives providing strategic support to researchers, including funding support.Extensive health and wellbeing program with weekly events.Flexible work options and hybrid working.Modern offices and end of trip facilities, including sit to stand desks.Access to Corporate Health Insurance.Staff purchasing discounts including travel, IT Hardware and stationery.How to Apply If you think this is the right role and an exciting new challenge for you, please click on 'Apply Now' to navigate to our Career Site to view the Job Description and submit your application (covering letter and CV).
Your cover letter (no more than 2 pages) should specifically address your skills and experience outlined in the "About You" section above.
Applications will only be accepted through our career portal.
If you are experiencing technical difficulties with our online portal, please direct your query to
If you require reasonable accommodation in completing this application, please direct your inquiries to
Contact Name: Leah Meehan
Contact Email: Closing Date: 12 / 3 / 2024 - We reserve the right to hire prior to the closing date.
The Kids Research Institute Australia is committed to being champions of gender equity, diversity, and inclusivity.
We actively encourage applications from people of all ages, nationalities, abilities, and cultures, including: Aboriginal and Torres Strait Islander peoples, people with diverse genders, sexes and sexualities and people living with disability.
As such we are a proud Bronze award recipient of the first Australian Athena Swan Science in Australia Gender Equity (SAGE) pilot program.
We acknowledge that when working in environments which contribute to the health and wellbeing of Aboriginal people, it is imperative that Aboriginal people are at the forefront of this work.
We have launched the Aboriginal Employment and Career Development Strategy to increase the number of Aboriginal and Torres Strait Islander staff, students and researchers employed in the Institute who provide guidance and support in our work in Aboriginal health.
#J-18808-Ljbffr
-
Client Support Officer
vor 1 Monat
Melbourne, Österreich Telethon Kids Institute VollzeitCliniKids is The Kids Research Institute's first team to integrate world class research with a clinical service.CliniKids is a unique integration of early intervention services, innovation, and research for children on the autism spectrum.Our mission is to support young children and their families to reach their full potential through the development and...
-
Volunteers
vor 1 Woche
Melbourne, Österreich Telethon Institute For Child Health Research VollzeitThank you for your interest in volunteering with us at the Telethon Kids Institute.Volunteers play an important role at the Institute, working closely with our research and project teams to make a difference to the lives of children, young people, families, and communities.As a volunteer, you will contribute to research outputs by providing support to a...
-
Project Coordinator, Inklings
vor 1 Monat
Melbourne, Österreich Telethon Kids Institute VollzeitThe Opportunity Babies are born with remarkable abilities to communicate yet sometimes the social and communication skills of babies can develop differently to what we typically expect.The Kids Research Institute Australia's Inklings is a new program for babies aged 6-18 months who are showing early differences in their social interaction and communication...
-
Management Accountant, Commercial Initiatives
vor 1 Monat
Melbourne, Österreich Telethon Institute For Child Health Research VollzeitManagement Accountant, Commercial Initiatives - CliniKidsSubiaco, Western Australia, Australia|req2895Posted: 11/19/2024 - Application Deadline: 12/4/2024West Australia's biggest and only medical research institute dedicated to improving kids' health and wellbeing has been rebranded to The Kids Research Institute Australia.Formerly known as "Telethon Kids...
-
Philanthropy Lead
vor 2 Monaten
Melbourne, Österreich Telethon Institute For Child Health Research VollzeitPosted: 11/19/2024 - Application Deadline: 12/4/2024It is a very exciting time at The Kids Research Institute Australia as we continue to evolve from what began in the 1980's as a vision to create a world-class child health research hub.We have recently changed our name from the Telethon Kids Institute, but we continue to achieve our vision of happy, healthy...
-
Research Assistant
vor 1 Woche
Melbourne, Österreich Telethon Institute For Child Health Research VollzeitThe Opportunity The Australian Strep A Vaccine Initiative (ASAVI) is on a mission to develop a safe and effective vaccine to reduce the disease burden caused by Strep A infection through vaccination.ASAVI is a partnership between Telethon Kids Institute and Murdoch Children's Research Institute.We now have an exciting opportunity available for an experienced...
-
Aws Architect
vor 1 Monat
Melbourne, Österreich Telethon Institute For Child Health Research VollzeitAWS Architect - Geospatial Health & DevelopmentNedlands, Australiareq2899Posted: 11/15/2024 - Application Deadline: 11/30/2024It is a very exciting time at The Kids Research Institute Australia as we continue to evolve from what began in the 1980s as a vision to create a world-class child health research hub.We have recently changed our name from the...
-
Melbourne, Österreich Buscojobs VollzeitTheme Heads – Strong Beginnings, Infectious Diseases, Chronic Diseases, Precision HealthNedlands, Australiareq2917Posted : 11 / 21 / 2024 - Application Deadline : 1 / 11 / 2025As one of Australia's biggest and most respected child health research institutes, we are seeking four science leaders to help drive our new strategic plan, which aims to solve the...
-
Home Link Volunteer With Very Special Kids
vor 1 Woche
Melbourne, Österreich Very Special Kids VollzeitVery Special Kids provides holistic palliative care for children and young people with life-limiting conditions, and tailored support for their families – through life, death and bereavement.Our integrated approach includes emotional, clinical and practical support to improve quality of life and create positive, lasting memories.As Victoria's only...
-
Project Coordinator, End Rhd Program
vor 4 Wochen
Melbourne, Österreich Telethon Institute For Child Health Research VollzeitPursuant of Section 50(d) of the Equal Employment Opportunities Act 1984, the occupant of this position must be of Australian Aboriginal and Torres Strait Islander descent. The Opportunity Do you have a keen eye for detail, strong organisational skills and are looking for an opportunity to contribute to our vision of Happy, Healthy Kids?Join our End...
-
Project Coordinator, Inklings
vor 4 Wochen
Melbourne, Österreich Telethon Institute For Child Health Research VollzeitThe Opportunity Babies are born with remarkable abilities to communicate yet sometimes the social and communication skills of babies can develop differently to what we typically expect.The Kids Research Institute Australia's Inklings is a new program for babies aged 6-18 months who are showing early differences in their social interaction and communication...
-
Koorie Student Support Officer
vor 3 Monaten
Melbourne, Österreich Box Hill Institute VollzeitTargeted VacancyThis is designated as an Indigenous Identified role.Only Aboriginal or Torres Strait Islander people may apply for this position.About Us: Box Hill Institutes acknowledges that our campuses are situated on the ancestral lands of the Wurundjeri people of the Kulin Nations.We give thanks to the Wurundjeri as the Traditional Custodians of these...
-
Research Assistant
Vor 6 Tagen
Melbourne, Österreich Buscojobs VollzeitThe Australian Strep A Vaccine Initiative (ASAVI) is on a mission to develop a safe and effective vaccine to reduce the disease burden caused by Strep A infection through vaccination.ASAVI is a partnership between Telethon Kids Institute and Murdoch Children's Research Institute.We now have an exciting opportunity available for an experienced Research...
-
Business Support Officer
vor 2 Monaten
Melbourne, Österreich Box Hill Institute Employees, Location, Alumni VollzeitAbout the role:A highly rewarding opportunity to join Box Hill Institute as the Business Support Officer to the Dean of our Higher Education College!The Business Support Officer is responsible for managing the administrative and financial functions of the Higher Education College, ensuring efficient delivery of services and compliance with relevant...
-
Student Accessibility Liaison Officer
vor 3 Wochen
Melbourne, Österreich Box Hill Institute VollzeitBased at our Elgar Road Campus, Box HillPro Rata PACCT 5 $73,730.51 per annum (exclusive of superannuation)About the role: A highly rewarding opportunity to join Box Hill Institute as our Student Accessibility Liaison Officer.This position is ongoing, part-time 4 days per week.The Student Accessibility Liaison Officer is responsible for providing advice and...
-
Senior Communications Officer
vor 2 Wochen
Melbourne, Österreich Lowitja Institute VollzeitSenior Communications Officer Make an impact: drive change through strategic communication Are you passionate about improving the health and wellbeing of Aboriginal and Torres Strait Islander peoples?Join Lowitja Institute as a Senior Communications Officer and contribute to reshaping communication strategies that advance impactful health research and...
-
Student Accessibility Liaison Officer
vor 1 Woche
Melbourne, Österreich Box Hill Institute VollzeitAbout the role: A highly rewarding opportunity to join Box Hill Institute as our Student Accessibility Liaison Officer.This position is ongoing, part time 4 days per week.The Student Accessibility Liaison Officer is responsible for providing advice and support to students with a diagnosed disability and/or health condition that impacts on their ability to...
-
Child And Family Practitioner
vor 2 Monaten
Melbourne, Österreich Kids First VollzeitChild and Family Practitioner - Disability Focus Reference: 6691925 Full time permanent position SCHADS Level 5 + Super + NFP Salary Packaging Enjoy monthly RDOs and Hybrid Working to manage you work life balance Located in Heidelberg; on the lands of the Wurundjeri people Who are we? With a proud history and a progressive mindset, Kids First is a leading...
-
Student Engagement Officer
vor 2 Monaten
Melbourne, Österreich Box Hill Institute VollzeitAbout the role:An exciting opportunity to join Box Hill Institute as our Adult Migration English Program (AMEP) Student Engagement Officer until December 2025!The Student Engagement Officer role forms part of the Box Hill Institute AMEP team and is the first point of contact for new and existing AMEP clients/prospective students.Within this role you will be...
-
Risk And Compliance Officer
vor 2 Wochen
Melbourne, Österreich Lowitja Institute VollzeitRisk and Compliance Officer Are you a proficient risk and compliance expert ready to make a meaningful impact?Join Lowitja Institute as a Risk and Compliance Officer and take a pivoltal role in enhancing the governance and operational integrity of our organisation, supporting the success of our initiatives that advance the health and wellbeing of Aboriginal...
