Head Of Experience
Vor 4 Tagen
The Department of Health plays a critical role in the Victorian health system and is responsible for shaping it to meet the health needs of all Victorians.
We're focused on supporting Victorians to be as healthy as they can; whether through alerting them to seasonal risks like thunderstorm asthma, notifying them of contact with communicable diseases, safeguarding their drinking water, developing the best health, wellbeing and care facilities in the world, being at the forefront of mental health and wellbeing treatment or accelerating medical research.
It's all part of the way we partner with the community to help every individual lead a healthy life.
About the role : The Head of Events oversees the delivery of high-profile events for Victorian Government ministers and Department of Health executives to support communications and engagement outcomes.
The role manages a team of events professionals who deliver a range of ministerial and stakeholder events, as well as awards programs across the health, mental health and wellbeing and ageing portfolios.
Your organisational skills, eye for detail, flexibility and quick thinking will be crucial in supporting a busy team to deliver a large number of events.
You will lead the Communication and Engagement Branch's relationship with important stakeholders, including Ministerial Offices, Senior Executives across government and a range of health services and external agencies.
You will work closely with branch colleagues, senior executives, and relevant business areas within the department to ensure that delivery of events is of a high standard, effective and are clearly aligned to the department's strategic plan.
How you'll make a difference : Suitable applicants will be able to demonstrate :
Knowledge & Skills Planning and Organisation: Sets clearly defined objectives and priorities and operates accordingly, reviewing and adjusting as required; identifies processes, tasks and resources required to achieve a goal; establishes systems and procedures to guide work and track progress; recognises actual and potential barriers and finds effective ways to deal with them.Service Excellence: Identifies and responds to clients' underlying needs; uses understanding of the client or stakeholder's organisational context to tailor services and ensure a high-quality response; looks beyond the obvious to provide outstanding levels of service; constructively deals with service issues that arise in a timely manner; effectively manages risks to service delivery.Influence and Negotiation: Gains agreement to proposals and ideas; builds behind-the-scenes support for ideas to ensure buy-in and ownership; uses chains of indirect influence to achieve outcomes; involves experts or other third parties to strengthen a case.Self-Management: Invites feedback on own behaviour and impact; uses new knowledge or information about self to build a broader understanding of own behaviour and the impact it has on others; understands strong emotional reactions and seeks ways to more effectively manage them.Personal Qualities Creativity and Innovation: Generates new ideas; draws on a range of information sources to identify new ways of doing things; actively influences events and promotes ideas; translates creative ideas into workplace improvements; reflects on experience and is open to new ways to improve practice.Decisiveness: Takes rational and sound decisions based on a consideration of the facts and alternatives; makes tough decisions, sometimes with incomplete information; evaluates rational and emotional elements of situations; makes quick decisions where required; commits to a definite course of action.Adaptable and Resilient: Works to find new ways to deliver outcomes; recognises the value of different options and includes accordingly; has courage to alter strategies in situations when there are clear indications that existing strategy may not deliver the best outcome; keeps self and others calm when under pressure.Teamwork: Cooperates and works well with others in pursuit of team goals, collaborates and shares information, shows consideration, concern and respect for other feelings and ideas, accommodates and works well with the different working styles of others, encourages resolution of conflict within the group.Qualifications / Specialist Expertise Qualifications - A tertiary qualification in communications or another related discipline, or equivalent experience, would be highly desirable.
Specialist Expertise - The following experience would be highly regarded:
Strong experience in event management or related areaExperience working with Government departments and Ministerial OfficesWhat we offer : The opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world.A wide range of growth and development opportunities within the department and wider Victorian Public Service & Sector.A strong commitment to work-life balance, including a diverse array of flexible working arrangements.How to apply : Applications should include a resume and a cover letter.
Click the 'Apply' button to view further information about the role including key contact details and the advertisement closing date.
We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians.
We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Victorians.
All roles can be worked flexibly and we encourage applications from Aboriginal people, people with disability, LGBTIQ+ and people from culturally diverse backgrounds.
Please contact us if you require any adjustments to participate in the recruitment process.
Preferred applicants may be required to complete a police check and other pre-employment checks including proof of 3 vaccinations (including booster) against COVID-19.
Information provided will be treated in the strictest confidence.
#J-18808-Ljbffr
-
Head Of Department
vor 1 Monat
Melbourne, Österreich Head Medical VollzeitThis is a fantastic opportunity to secure a substantive position as a Head of Department within General Medicine in one of Australia's most liveable and affordable cities – Hobart, Tasmania.Attractive salary package up to AUD600k (dependent upon experience) and access to salary packaging.Relocation and accommodation assistance.Commitment to ongoing...
-
Head Of Department
vor 1 Monat
Melbourne, Österreich Head Medical VollzeitHead of Department - Tasmania - Head MedicalThis is a fantastic opportunity to secure a substantive position as a Head of Department within General Medicine in one of Australia's most liveable and affordable cities – Hobart, Tasmania.Attractive salary package up to AUD$600k (dependent upon experience) and access to salary packaging.Relocation and...
-
Head Of Department
vor 2 Wochen
Melbourne, Österreich Head Medical VollzeitHead Medical Melbourne3 days agoDescriptionThis is a fantastic opportunity to secure a substantive position as a Head of Department within General Medicine in one of Australia's most liveable and affordable cities – Hobart, Tasmania.Attractive salary package up to AUD600k (dependent upon experience) and access to salary packaging. Relocation and...
-
Head Of Digital Experience
vor 2 Monaten
Melbourne, Österreich Parks Victoria VollzeitCompetitive Salary with a healthy work-life balance Take charge of the digital experience for this renowned agency Be a part of the park experience! About the role As the Head of Digital Experience, you will provide customers and stakeholders with the best digital experience possible.You will lead the organisation in understanding customer needs, behaviour,...
-
Head Of Digital Experience
vor 2 Monaten
Melbourne, Österreich Parks Victoria VollzeitCompetitive Salary with a healthy work-life balanceTake charge of the digital experience for this renowned agencyBe a part of the park experience!About the roleAs the Head of Digital Experience, you will provide customers and stakeholders with the best digital experience possible. You will lead the organisation in understanding customer needs, behaviour, and...
-
Head Of Guest Experience
vor 1 Monat
Melbourne, Österreich Crown Resorts VollzeitBETTER BEGINS HERECrown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you'll be part of the team, empowered to explore more, experience more and...
-
Head Of Guest Experience
vor 1 Monat
Melbourne, Österreich Crown Resorts Limited VollzeitBETTER BEGINS HERECrown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people.We value passion, creativity, and an appetite for change - for the better.Here, you'll be part of the team, empowered to explore more, experience more and supported...
-
Head Of Guest Experience
vor 1 Monat
Melbourne, Österreich Crown Resorts VollzeitBETTER BEGINS HERECrown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people.We value passion, creativity, and an appetite for change - for the better.Here, you'll be part of the team, empowered to explore more, experience more and supported...
-
Head Of Workplace Experience
vor 4 Wochen
Melbourne, Österreich This Is An It Support Group VollzeitWe're seeking a Head of Workplace to lead our workplace strategy and service delivery across a geographically dispersed portfolio.With a team of +70 dedicated professionals, this is your opportunity to drive transformation, foster a customer-centric culture, and deliver solutions that enhance colleague engagement, well-being, and productivity.Job summary In...
-
Head Of Workplace Experience
vor 4 Wochen
Melbourne, Österreich This Is An It Support Group VollzeitWe're seeking a Head of Workplace to lead our workplace strategy and service delivery across a geographically dispersed portfolio. With a team of +70 dedicated professionals, this is your opportunity to drive transformation, foster a customer-centric culture, and deliver solutions that enhance colleague engagement, well-being, and productivity.Job summaryIn...
-
Head Of Member Experience
vor 1 Monat
Melbourne, Österreich At VollzeitAdd expected salary to your profile for insights.Defence Bank is a member-owned bank that has been proudly serving the Defence Community for 49 years. With 26 branches across Australia and our award-winning app, Defence Bank is where our members need us – anywhere, anytime.The bank provides financial products and services to the Australian Defence Force...
-
Head Of Member Experience
vor 1 Monat
Melbourne, Österreich Defence Bank Limited VollzeitClick on the opportunity title to create a career portal account and apply. We recommend you have your resume and cover letter ready so you can upload it when requested. Thank you for taking the time to consider joining Defence Bank. We wish you every success with your application.Job Category: Marketing, communications, corporate affairs, and productAbout...
-
Head Of Member Experience
vor 1 Monat
Melbourne, Österreich Defence Bank Limited VollzeitClick on the opportunity title to create a career portal account and apply. We recommend you have your resume and cover letter ready so you can upload it when requested. Thank you for taking the time to consider joining Defence Bank. We wish you every success with your application.Job Category: Marketing, communications, corporate affairs, and productAbout...
-
Customer Experience
vor 2 Monaten
Melbourne, Österreich Indebted VollzeitAbout InDebted InDebted provides future-thinking organisations with products and solutions to support overdue consumers through debt.Backed by technology with a human touch, we use machine learning and AI to personalise the collections journey and champion positive customer experiences — all so we can change the world of consumer debt for good.Founded in...
-
Head Of Experience
Vor 4 Tagen
Melbourne, Österreich Everi Pty VollzeitThe Department of Health plays a critical role in the Victorian health system and is responsible for shaping it to meet the health needs of all Victorians.We're focused on supporting Victorians to be as healthy as they can; whether through alerting them to seasonal risks like thunderstorm asthma, notifying them of contact with communicable diseases,...
-
Head Of Membership Engagement
vor 2 Monaten
Melbourne, Österreich Revise Recruitment VollzeitHead of Membership Engagement & Experience - NFPAbout the CompanyOccupational Therapy Australia (OTA) is the not-for-profit peak body representing over 11,000 occupational therapists and students nationwide.The OTA is dedicated to supporting members through value-driven services, advocacy, and resources, helping to advance the healthcare sector.OTA ensures...
-
Head Of Membership Engagement
vor 1 Monat
Melbourne, Österreich At VollzeitHead of Membership Engagement & Experience - NFPHead of Member Engagement & ExperienceOccupational Therapy Association (OTA)Hybrid/Flexible – 2 x WFH, 3 x WFOCompetitive salary plus superFull time, Maternity LeaveMelbourne, Fitzroy, 3065About the CompanyOccupational Therapy Australia (OTA) is the not-for-profit peak body representing over 11,000...
-
Head Of Community Engagement And Experience
vor 1 Monat
Melbourne, Österreich ELTHAM College (Australia) VollzeitHead of Community Engagement and ExperienceCompetitive salary + 11.5% superannuationThe Head of Community Engagement and Experience is responsible for the leadership, management and execution of the admissions, marketing (including student recruitment and retention), communications, community engagement and experience function for ELTHAM College. The role...
-
Head Of Communications And Engagement
vor 1 Monat
Melbourne, Österreich State Of Victoria VollzeitWe are seeking a passionate and strategic leader to join Parks Victoria as Head of Communications & Engagement.Opportunity to undertake a senior and influential roleLead the communications and engagement for this renowned agencyBe a part of the park experience!About the roleAs the Head of Communications & Engagement, you will lead Parks Victoria in the...
-
Head Of Communications And Engagement
vor 1 Monat
Melbourne, Österreich State Of Victoria VollzeitWe are seeking a passionate and strategic leader to join Parks Victoria as Head of Communications & Engagement.Opportunity to undertake a senior and influential roleLead the communications and engagement for this renowned agencyBe a part of the park experience!About the role As the Head of Communications & Engagement, you will lead Parks Victoria in the...
