Aktuelle Jobs im Zusammenhang mit Head Of Member Experience - Melbourne - Defence Bank Limited
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Head Of Member Experience
vor 2 Monaten
Melbourne, Österreich Australia And New Zealand Banking Group Limited VollzeitSelect how often (in days) to receive an alert:Head of Member Experience - ANZ Staff SuperDepartment: R&P SuperannuationDivision: Talent & CultureLocation: MelbourneAbout UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the...
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Head Of Department
vor 1 Monat
Melbourne, Österreich Head Medical VollzeitThis is a fantastic opportunity to secure a substantive position as a Head of Department within General Medicine in one of Australia's most liveable and affordable cities – Hobart, Tasmania.Attractive salary package up to AUD600k (dependent upon experience) and access to salary packaging.Relocation and accommodation assistance.Commitment to ongoing...
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Head Of Department
vor 2 Monaten
Melbourne, Österreich Head Medical VollzeitHead of Department - Tasmania - Head MedicalThis is a fantastic opportunity to secure a substantive position as a Head of Department within General Medicine in one of Australia's most liveable and affordable cities – Hobart, Tasmania.Attractive salary package up to AUD$600k (dependent upon experience) and access to salary packaging.Relocation and...
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Head Of Department
vor 3 Wochen
Melbourne, Österreich Head Medical VollzeitHead Medical Melbourne3 days agoDescriptionThis is a fantastic opportunity to secure a substantive position as a Head of Department within General Medicine in one of Australia's most liveable and affordable cities – Hobart, Tasmania.Attractive salary package up to AUD600k (dependent upon experience) and access to salary packaging. Relocation and...
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Melbourne, Österreich Tideri Jobbörse VollzeitClick on the opportunity title to create a career portal account and apply.We recommend you have your resume and cover letter ready so you can upload it when requested.Thank you for taking the time to consider joining Defence Bank.We wish you every success with your application.Job Category: Marketing, communications, corporate affairs, and product About...
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Head Of Digital Experience
vor 2 Monaten
Melbourne, Österreich Parks Victoria VollzeitCompetitive Salary with a healthy work-life balance Take charge of the digital experience for this renowned agency Be a part of the park experience! About the role As the Head of Digital Experience, you will provide customers and stakeholders with the best digital experience possible.You will lead the organisation in understanding customer needs, behaviour,...
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Head Of Digital Experience
vor 2 Monaten
Melbourne, Österreich Parks Victoria VollzeitCompetitive Salary with a healthy work-life balanceTake charge of the digital experience for this renowned agencyBe a part of the park experience!About the roleAs the Head of Digital Experience, you will provide customers and stakeholders with the best digital experience possible. You will lead the organisation in understanding customer needs, behaviour, and...
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Head Of Stadium Marketing
vor 18 Stunden
Melbourne, Österreich Afl - Australian Football League VollzeitCareer Opportunities: Head of Stadium Marketing & Experience (11830)Requisition ID 11830 - Posted - Victoria As an organisation, the AFL works tirelessly in all states and at all levels to enhance and grow the game – from grassroots to elite.Together, we put on the game, deliver important events, communicate with our fans, run community programs, develop...
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Head Of Workplace Experience
vor 1 Monat
Melbourne, Österreich This Is An It Support Group VollzeitWe're seeking a Head of Workplace to lead our workplace strategy and service delivery across a geographically dispersed portfolio.With a team of +70 dedicated professionals, this is your opportunity to drive transformation, foster a customer-centric culture, and deliver solutions that enhance colleague engagement, well-being, and productivity.Job summary In...
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Head Of Desk
Vor 7 Tagen
Melbourne, Österreich Buscojobs VollzeitHead of Desk - Sydney Office As a Senior Member of our Front Office team, the Head of Desk has responsibility for leading a sales team, establishing sales objectives and implementing sales programs.They are instrumental in ensuring a positive, supportive and motivational culture here at Ebury, maintaining and improving sales performance through the training,...
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Head Of Department Physiotherapy
vor 2 Monaten
Melbourne, Österreich Government Of Western Australia Department Of Health VollzeitUnit/Directorate: Sir Charles Gairdner Osborne Park Health Care Group (SCGOPHCG) - Allied Health - PhysiotherapyAre you looking for an organisation that listens to what you have to say, supports flexible working arrangements, health and wellbeing and is focused on engagement and culture? We are seeking an experienced and dynamic Head of Physiotherapy to lead...
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Customer Experience
vor 3 Monaten
Melbourne, Österreich Indebted VollzeitAbout InDebted InDebted provides future-thinking organisations with products and solutions to support overdue consumers through debt.Backed by technology with a human touch, we use machine learning and AI to personalise the collections journey and champion positive customer experiences — all so we can change the world of consumer debt for good.Founded in...
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Head Of Stadium Marketing
vor 1 Monat
Melbourne, Österreich Afl VollzeitThe AFL is Australia's premier sporting organisation supporting two constantly evolving national competitions, AFL and AFLW.Our purpose is to progress the game, so everyone can share in its heritage and possibilities.We have a strong workforce presence in most States and Territories of Australia including Northern Territory, QLD, NSW / ACT, Victoria and...
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Head Of Stadium Marketing
vor 1 Monat
Melbourne, Österreich Afl VollzeitThe AFL is Australia's premier sporting organisation supporting two constantly evolving national competitions, AFL and AFLW.Our purpose is to progress the game, so everyone can share in its heritage and possibilities.We have a strong workforce presence in most States and Territories of Australia including Northern Territory, QLD, NSW / ACT, Victoria and...
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Head Of Advice
Vor 2 Tagen
Melbourne, Österreich Hostplus VollzeitHow will you make an impact? Are you passionate about making a positive impact to our members' dignified retirement?Are you ready to lead the charge in transforming financial advice?Hostplus is on the lookout for a dynamic and visionary Head of Advice to join our team.The opportunity The Hostplus Advice team was recognised as Industry Funds Services 2024...
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Head Of Experience
vor 2 Wochen
Melbourne, Österreich Everi Pty VollzeitThe Department of Health plays a critical role in the Victorian health system and is responsible for shaping it to meet the health needs of all Victorians.We're focused on supporting Victorians to be as healthy as they can; whether through alerting them to seasonal risks like thunderstorm asthma, notifying them of contact with communicable diseases,...
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Head Of Experience
vor 2 Wochen
Melbourne, Österreich Everi Pty VollzeitThe Department of Health plays a critical role in the Victorian health system and is responsible for shaping it to meet the health needs of all Victorians.We're focused on supporting Victorians to be as healthy as they can; whether through alerting them to seasonal risks like thunderstorm asthma, notifying them of contact with communicable diseases,...
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Head Of Advice
Vor 6 Tagen
Melbourne, Österreich Hostplus VollzeitHow will you make an impact?Are you passionate about making a positive impact to our members dignified retirement?Are you ready to lead the charge in transforming financial advice? Hostplus is on the lookout for a dynamic and visionary Head of Advice to join our teamThe opportunityThe Hostplus Advice team was recognised as Industry Funds Services 2024 Advice...
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Head Of Lifecycle Marketing And Automation
vor 2 Monaten
Melbourne, Österreich Cbus Super VollzeitHead of Lifecycle Marketing and AutomationAbout CbusCreated by workers, for workers, Cbus Super is one of Australia's most successful Superannuation funds. For almost four decades we've proudly represented those who help shape Australia, hard-working individuals who deserve to make the most of their retirement, no matter the industry. As an award-winning...
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Head Of Lifecycle Marketing And Automation
vor 2 Monaten
Melbourne, Österreich Cbus Super Fund VollzeitHead of Lifecycle Marketing and AutomationAbout CbusCreated by workers, for workers, Cbus Super is one of Australia's most successful Superannuation funds. For almost four decades we've proudly represented those who help shape Australia, hard-working individuals who deserve to make the most of their retirement, no matter the industry. As an award-winning...
Head Of Member Experience
vor 2 Monaten
Click on the opportunity title to create a career portal account and apply. We recommend you have your resume and cover letter ready so you can upload it when requested. Thank you for taking the time to consider joining Defence Bank. We wish you every success with your application.Job Category: Marketing, communications, corporate affairs, and productAbout us.Defence Bank is a member-owned bank that has been proudly serving the Defence Community for 49 years. With 26 branches across Australia and our award-winning app, Defence Bank is where our members need us – anywhere, anytime.The bank provides financial products and services to the Australian Defence Force and its unique community, reinvesting profits for the benefit of our members. We are a leader in our sector and our people led, technology enabled environment, celebrates the individual talents, personalities, interests and needs of our people.Winner of the Best Reward & Recognition program 2024 and a finalist for Employer of Choice 2024, it is not only our employees who think our bank is truly one of the best places to work.Job DescriptionThe opportunity.Reporting to the Chief Marketing and Product Officer, this key leadership role ensures that our members can count on us by leading and shaping the member experience (notably product, proposition and services).This specialist position is accountable for:Playing a pivotal role in uplifting the member experience and engagement and ensuring that member-centric thinking is embedded in every area of the Bank.Undertaking dynamic analysis (supported by external and internal quantitative and qualitative research) to identify member key buying reasons.Developing an over-arching and enduring value proposition that supports the Bank's focus on the Defence community and their key life moments.Building the voice of member personas, leading to the design and optimisation of the end-to-end member journeys across all channels.Designing in detail the components of the value proposition (this includes leading the design and detailing of products and services that make up the value proposition).In partnership with Product Heads and Continuous Improvement leads, steer the build and implementation of products and services detailed in the value proposition.Targeting and delivering continuous improvement across identified pain points in the Member experience across the product and services offered by the Bank.Executing regular and comprehensive competitor market scans to ensure Defence Bank continues to remain relevant to our key market.Desired Skills and ExperienceAbout you.You are a critical thinker with strong problem-solving skills, strategy development and product design skills, with an established ability to analyse and synthesise data into actionable insights that will strengthen the Bank's member value proposition.To be considered for this role you will have at least 10 years' experience in retail banking or financial services. You are tertiary qualified with a Commerce, Marketing or Finance related degree. You possess experience in developing and executing a customer strategy and roadmaps and pride yourself on your ability to influence across functional teams and drive change at all levels.The successful candidate will have an incredible opportunity to:Present to all levels of the organisation to influence priorities and action.Lead initiatives that support the Member experience.Build strong collegiate relationships across the Bank.We count on you. And you can count on us.We have a great range of employee benefits including:Savings and discounts across our range of products and services.Additional days of paid leave await a successful candidate.A generous annual corporate wardrobe allowance.Access to our internal "reward and recognition" platform - vouchers, discounts, e-cards and much moreInterested? We'd like to hear from you. Click to apply.Defence Bank is committed to providing equal opportunities for employment and seeks to have a team that reflects our diverse community. We encourage anyone interested in our role and a career at Defence Bank to apply.All successful candidates will be required to complete employment checks prior to an offer of employment.Only short-listed applicants with Australian Working Rights will be contacted to discuss their application.
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