Intensive Tenancy Support Officer
Vor 3 Tagen
Full-time, permanent opportunity based in Regency Park, with travel to tenants' houses Generous salary packaging available - maximise your take home pay
Make a difference in the lives of vulnerable individuals and families with complex needs with the goal of maintaining tenancy.
What we offer: Flexible working options - tell us what you need for that work-life balance* Access to our fantastic salary packaging options – increase your take home pay by decreasing the amount of tax you pay with $15,899 tax free each year Meal Entertainment and Holiday Accommodation Card provides you with an additional $2,650 tax free per year Paid parental leave, including superannuation paid on parental leave Paid study leave, and financial education assistance up to $6,000 Genuine career development opportunities across Believe Housing Australia and AnglicareSA Discounted motor vehicles and gym memberships BUPA and Medibank health cover discounts Access to our Employee Assistance Program for you and your family Who are we looking for?
Are you looking for a rewarding role where you can use your community services and case management expertise to empower vulnerable individuals to sustain long term tenancies?
Your experience in case management, including assessment, planning, and advocacy, will allow you to develop comprehensive case plans and advocate effectively for your clients' needs.
There is a significant focus on working alongside clients to improve property condition as well as any contributing factors.
You'll be skilled in trauma-informed practices, social justice principles, and understanding the needs of diverse populations, equipping you to provide empathetic and effective support to clients from various backgrounds.
This role is aimed to be intensive, not ongoing support.
The sole purpose is to assess the tenants' situation, identify their gaps, and then connect them to the help they need so they can have a successful tenancy.
What can you expect to be doing?
In this role, you will use your skills and experience to encourage those at risk of becoming homeless to improve the quality of their lives and reach their goals, as well as strengthen their connections within the community.
Provide housing assistance to individuals and families with complex needs, supporting them to achieve positive outcomes.
Work with tenants to improve property conditions and address any underlying issues.
Offer flexible, client-centred interventions addressing issues like physical and mental health.
Develop plans with individuals and families whose tenancy is at risk of termination Promote links with support networks Manage caseloads, record client information accurately, and stay updated on relevant policies and best practices.
What do you need to bring?
Tertiary education in community services or related field, or demonstrable experience in a relevant sector.
Understanding and application of trauma-informed, trauma-responsive, and strength-based approaches.
Knowledge of social justice principles, housing, and homelessness issues.
Proven experience in case management, including assessment, reporting, planning, referral, and advocacy.
Ability to build and maintain effective networks, work autonomously and as part of a team, manage high workloads, and motivate clients towards their goals.
Who is Believe Housing Australia?
Believe Housing Australia is a leading social and affordable housing provider, delivering safe and secure housing, and tenancy services.
Formerly known as AnglicareSA Housing, Believe Housing Australia continues to be a part of the AnglicareSA family and remains a fully owned subsidiary company of AnglicareSA.
The organisations still share core values and a strong belief in the vision of justice, respect, and fullness of life for all.
Believe Housing Australia is a nationally accredited Tier 1 Community Housing Provider with a strong track record in the provision of social and affordable housing throughout South Australia.
The Believe Housing Australia brand was launched in March 2022, however, the business has been operating for more than 20 years.
At Believe Housing Australia, we understand that housing is fundamental to people leading a full life.
Having a place to call home enables individuals and families to believe in a better future, find their sense of belonging, and become all that they want to be.
Believe.
Belong.
Become.
How to Apply: View the attached Job Description via the vacancy's application page on the website for further details on the role requirements.
If this sounds like you, please click on Apply and submit your application - All you need is your resume
We do not accept applications via email but for more information, please contact Claire – Recruitment Business Partner at ****** Applications close 9:00am Friday, 24th January 2025* Please note, screening and interviews may take place prior to the closing date – applications may also close before this date.
YouBelong@AnglicareSA At AnglicareSA/Believe Housing Australia, we want everyone to feel that they can be themselves and that they belong.
We value diversity and inclusion and the benefits this brings to the people who work with us and the communities we serve.
We encourage applications from people with diverse backgrounds and abilities.
Believe Housing Australia is an equal opportunity employer and is committed to providing a work environment free of discrimination and harassment.
We encourage all suitably qualified candidates to apply.
We are committed to the employment of Aboriginal and Torres Strait Islander peoples.
Please contact the person listed above to discuss joining Believe Housing Australia and visit our website for details on our Aboriginal Housing Services.
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