Learning Manager
vor 1 Monat
Job Description
Challenge yourself to proactively drive, implement, and deliver training solutionsWork closely with stakeholders across the business and drive a positive learning environmentPermanent full-time opportunity based at Qantas Head Office in MascotOur Group Learning & Development function works across Qantas Group businesses and AOCs in the delivery of our Group Learning Strategic direction. We have an unwavering focus on building a flexible and adaptable workforce, driving leadership capability, improving productivity, and creating safe workplaces. We're a high-performing team, and we each have the opportunity to add value and make an impact on the business.
As Learning Manager - Operations Support, you will be responsible for understanding the collective learning and development needs of the Qantas Group corporate businesses in line with the Qantas Group and business strategy. This role has accountability in the governance, strategy, development, and delivery for training and customer experience learning programs for Qantas Group across Integrated Operations Centre (IOC) and relative business units & Ground Support Equipment (GSE).
In this role, you will be embedded in Senior Leadership Communities and provide L&D input for activities in identifying L&D requirements with HR Business partners for strategic and transformation initiatives. The role is to draw strategic conclusions for your portfolio, aligned with Group L&D Strategy and influence the overall Group Learning Strategic direction by ensuring business strategic priorities are accounted for.
Take ownership and drive the development and implementation of strategic training solutions to aid the business in continuous improvement of all aspects of training delivery. Acting as a key business partner on a global scale, this role provides expert advice, leadership, coaching, and strategic solutions, leveraging current adult learning methodologies to ensure the smooth transition of business strategy and operational requirements into training delivery and implementation.
You'll have: 5+ years' experience in training management and/or facilitation rolesRelevant Tertiary qualifications in adult education or business field and/or committed to working towards a relevant professional qualificationProven experience in leading a team and people managementExtensive experience in Training/Learning and Development including strategy, consultation, research, conducting training needs analysis, and project managementProven experience in a work environment subject to regulatory requirementsExceptional interpersonal, presentation, and facilitation skills and ability to adapt style and approachAbility to work in a consultative capacity – challenging, advising, problem-solving, and delivering resultsKnowledge of and ability to lead the delivery of a range of training solutions including accredited learning, on-the-job training, e-learning, and on-demand 'just in time' solutions using a high-impact, facilitative, and learner-centered style across a range of levels and delegate backgroundsDetailed knowledge of the training cycle plus personal and management development principles and able to apply this knowledge to tailor suitable quality solutionsExcellent organisational skills with the ability to multi-task and deliver within prescribed deadlinesAbility to manage and drive up Training & Development internal standards and principles which meet corporate goalsWhy Qantas? You'll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. There are many different opportunities across our team, which means you'll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You'll be supported from day 1 with on-the-job training and coaching as well as our formal training opportunities. While you may start in this role, we've got a great track record of supporting our people to take their career in many different directions; the destinations are endless. The Qantas employee benefits program offers amazing benefits that extend well beyond travel. We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.We'll give you access to thousands of rewards: Through our partnerships, we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure, and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices, and professional memberships.We'll support your wellbeing: Whether it's learning to better support your own and others' mental health, our interactive wellbeing app, or your very own tailored nutrition plan.Our collaborative culture allows us to dream big and deliver successfully, knowing we're supported by the best people. Together we drive positive business outcomes, taking a considered, cost-conscious approach that makes a difference to our customer experience.
Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at the time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.
If you're ready to step into a culture that will challenge and excite you, submit an application and let's explore how we go places together.
Applications close: Thursday, 31 October 2024
Please note: applications will only be considered for candidates who have the right to work in Australia/New Zealand without restriction or sponsorship.
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