Customer Manager
vor 1 Monat
Add expected salary to your profile for insightsAt WorkCover Queensland our vision is to be the best worker's compensation insurer, to make a positive difference to people's lives and to keep Queenslanders working. Our flexible work environment allows you to be your best every day and contribute to the big picture.Our organisation is made up of individuals who collaborate and seek to engage others, working together as One Team. We embrace diversity and value people who bring personal energy and authenticity to everything they do. If you're someone with a strong values-oriented compass and you want to achieve sustainable outcomes, you will find a great community at WorkCover.You'll contribute to:Lead, coach, and mentor a Claims Management team to ensure that performance indicators and objectives are achieved, and the team is successfully managed through organisational change.Relationship manage a portfolio of industry-aligned customers and actively undertake relationship-building activities with key stakeholders.Provide guidance and support on statutory and common law claims management and premium issues.Develop, encourage, and implement strategies for work practice improvements.Manage customer feedback and escalations and provide feedback and coaching to team members.Work as a collaborative member of the WorkCover leadership team, engaging across Portfolios and Divisions, sharing knowledge and learning with peers, providing feedback on initiatives and championing the success of others.A bit about you:Ability to create a team culture that allows people to grow and develop.Proven ability to lead a team to achieve goals and build mutually rewarding relationships between members.Ability to interact and empathise with customers to understand their position and how we can best deliver outcomes for them.Demonstrated ability to provide constructive feedback and guidance in a positive manner.A proven ability to effectively plan and think ahead with the ability to organise responsibilities, meet deadlines and maximise work output.A bit about us:Working in a collaborative team environment within a supportive and engaged organisation, you'll enjoy a hybrid work model, access to personalised learning and development opportunities and the holistic support of our health and wellbeing program. We offer industry competitive salaries, a generous superannuation scheme (including co-contribution) and study assistance. You can find out more about our Employee Benefits by visiting Working at WorkCover Qld.How do I apply?Please submit your resume and covering letter to Angela Ng, Manager Talent Acquisition with applications closing at 6pm, Friday 1st November.We are committed to finding amazing people to fill our vacancies but acknowledge that some standard recruitment processes do not always allow people, especially those from marginalised groups to shine. If there are any adjustments we can make or support we can offer in our recruitment process that will enable you to best present yourself and fully demonstrate your capability, please let us know how.Pre-employment checks will be conducted on all prospective employees. This will include a Right to Work in Australia Check, Police Check, Education Check, Reference Check and where appropriate a Visa Check. The information provided will be treated as confidential in accordance with the Information Privacy Act 2009 (Qld).WorkCover Queensland is committed to building a safe and respectful workplace, celebrating difference and where all of our people feel included. Aboriginal and Torres Strait Islander people are encouraged to apply
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Customer Manager
vor 4 Wochen
Brisbane, Österreich Tideri Jobbörse VollzeitAccount & Relationship Management (Sales) Full time Attractive salary package plus bonus opportunity About the role: We are currently seeking a Customer Manager to join our Brisbane based team.This position reports to the Customer Account Executive in our Coal business and will see you manage a portfolio of existing customers.You are a relationship builder...
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Customer Manager
vor 4 Wochen
Brisbane, Österreich Aurizon VollzeitAccount & Relationship Management (Sales)Full timeAttractive salary package plus bonus opportunityAbout the role:We are currently seeking a Customer Manager to join our Brisbane based team. This position reports to the Customer Account Executive in our Coal business and will see you manage a portfolio of existing customers. You are a relationship builder...
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Customer Success Manager
vor 2 Wochen
Brisbane, Österreich Hinchen Recruitment Group VollzeitAccount & Relationship Management (Sales)CUSTOMER SUCCESS MANAGERJoin a leading SaaS company in Brisbane as a Customer Success Manager!Engage with government agencies to maximise value from a unique evidence management platform.Lead training, gather feedback, and advocate for customer needsDrive Client Success: Act as the primary point of contact for...
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Customer Service Manager
Vor 3 Tagen
Brisbane, Österreich Employment, Small Business And Training VollzeitCustomer Centre; Customer and Digital; Engagement; Brisbane CityAre you ready to lead a dynamic team dedicated to delivering exceptional customer service?Do you thrive on fostering a culture of continual improvement and innovation?We are seeking a passionate and motivated Customer Service Manager to join the Department of Trade, Employment and Training...
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Customer Success Manager
vor 2 Monaten
Brisbane, Österreich Nextdc Limited VollzeitAt NEXTDC we are building the heart of Australia's high-tech future.We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies.As an Australian head officed, ASX100 listed company we currently operate 16 data...
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Customer Service Manager
vor 2 Wochen
Brisbane, Österreich Briz Freight VollzeitThe Customer Service Manager will lead the customer service team to deliver exceptional support and enhance customer satisfaction. The ideal candidate will possess strong leadership and communication skills, a proven track record in customer service management, and a commitment to fostering a customer-centric culture.Duties:Collaborate with various...
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Customer Success Manager
vor 3 Wochen
Brisbane, Österreich Hinchen Recruitment Group VollzeitCUSTOMER SUCCESS MANAGERJoin a leading SaaS company in Brisbane as a Customer Success Manager!Engage with government agencies to maximise value from a unique evidence management platform.Lead training, gather feedback, and advocate for customer needs. Your Key Responsibilities:Drive Client Success: Act as the primary point of contact for government agencies...
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Customer Care Manager
vor 1 Woche
Brisbane, Österreich Sigma Healthcare Limited VollzeitCareer Opportunities: Customer Care Manager (14203)Requisition ID 14203 - Posted - Customer Service - Full Time - QueenslandThe CompanyMPS Connect has more than 20 years' experience in medication management. Today, we specialise in providing total medication management solutions to the aged care industry in two ways.The first is our MPS Medica medication...
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Customer Care Manager
Vor 7 Tagen
Brisbane, Österreich Sigma Healthcare Limited VollzeitCareer Opportunities: Customer Care Manager (14203)Requisition ID 14203 - Posted - Customer Service - Full Time - Queensland The Company MPS Connect has more than 20 years' experience in medication management.Today, we specialise in providing total medication management solutions to the aged care industry in two ways.The first is our MPS Medica medication...
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Senior Customer Success Manager
vor 3 Wochen
Brisbane, Österreich Dragontail Systems Ltd VollzeitSenior Customer Success Manager, Technical OperationsDragontail Systems is the leading B2B provider of revolutionary optimization software for the food and delivery industry with a global footprint.We're proud to be part of YUM! Brands, a company with over 55,000 restaurants in more than 150 countries and territories primarily operating the company's...
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Senior Customer Success Manager
vor 3 Wochen
Brisbane, Österreich Dragontail Systems Ltd VollzeitAccount & Relationship Management (Sales)Full timeSenior Customer Success Manager, Technical OperationsDragontail Systems is the leading B2B provider of revolutionary optimization software for the food and delivery industry with a global footprint.We're proud to be part of YUM! Brands, a company with over 55,000 restaurants in more than 150 countries and...
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Senior Customer Success Manager
vor 3 Wochen
Brisbane, Österreich Dragontail Systems Ltd VollzeitSenior Customer Success Manager, Technical Operations Dragontail Systems is the leading B2B provider of revolutionary optimization software for the food and delivery industry with a global footprint.We're proud to be part of YUM!Brands, a company with over 55,000 restaurants in more than 150 countries and territories primarily operating the company's...
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Key Customer Manager
vor 1 Monat
Brisbane, Österreich Epiroc VollzeitAccount & Relationship Management (Sales)Full timeEpiroc is a leading productivity partner for the mining, infrastructure, and natural resources industries. With cutting-edge technology, Epiroc develops and produces innovative drill rigs, rock excavation and construction equipment, and provides world-class service and consumables. The company was founded in...
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Key Customer Manager
vor 1 Monat
Brisbane, Österreich Epiroc Group VollzeitKey Customer ManagerFunctional area: OtherOnsite or Remote: HybridCountry/Region: AUCity: BrisbaneLocation: Brisbane, QLD, AU, 94005Date of posting: Oct 18, 2024Epiroc is now hiring a Key Customer Manager for our Eastern Region based in Brisbane. This is a key position within the Epiroc sales organisation, providing both our existing and potential customers...
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Key Customer Manager
vor 18 Stunden
Brisbane, Österreich Epiroc Group VollzeitKey Customer ManagerFunctional area: OtherOnsite or Remote: HybridPrimary Skills:Country/Region: AUCity: BrisbaneLocation: Brisbane, QLD, AU, 94005 Orange, NSW, AU, 2800Date of posting: Nov 28, 2024Epiroc is now hiring a Key Customer Manager for our Eastern Region based in Orange.This is a key position within the Epiroc sales organisation, providing both our...
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Key Customer Manager
vor 1 Monat
Brisbane, Österreich Epiroc VollzeitEpiroc is now hiring a Key Customer Manager for our Eastern Region based in Brisbane. This is a key position within the Epiroc sales organisation, providing both our existing and potential customers with productive and innovative equipment solutions that represent longer term sustainable value for their business bottom line. As the Key Customer Manager, you...
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Customer Service Manager
vor 1 Monat
Brisbane, Österreich Rentokil Initial Plc VollzeitABOUT THE COMPANY Rentokil Initial has a fantastic opportunity for a Customer Service Manager for various businesses to join our team based in Brisbane. Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business - we employ some 36,000 colleagues across 66 countries - and offer a wide range of learning and...
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Customer Service Manager
vor 2 Monaten
Brisbane, Österreich Rentokil Initial Plc VollzeitABOUT THE COMPANYRentokil Initial has a fantastic opportunity for a Customer Service Manager for various businesses to join our team based in Brisbane. Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business - we employ some 36,000 colleagues across 66 countries - and offer a wide range of learning and...
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Customer Service Manager
vor 2 Monaten
Brisbane, Österreich Rentokil Initial Plc VollzeitABOUT THE COMPANY Rentokil Initial has a fantastic opportunity for a Customer Service Manager for various businesses to join our team based in Brisbane.Rentokil Initial is a member of the FTSE 100 of leading companies.This is a growing and successful business - we employ some 36,000 colleagues across 66 countries - and offer a wide range of learning and...
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Customer Success Manager
vor 1 Monat
Brisbane, Österreich aXcelerate VollzeitWe will be performing maintenance on Swag Jobs this Saturday October 19th, 10:00pm to 11:00pm AEDT.Brisbane, Queensland 4000, Australia • Full-timeDescriptionAbout usaXcelerate is a leading SaaS provider of training management systems for vocational education and training (VET) providers in Australia. We are driven by our desire to help customers transform...
