Customer Fleet Support Representative
Vor 2 Tagen
At Komatsu Australia you'll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together.
We encourage people with diverse backgrounds to apply for this role.
The Opportunity: Join our Kalgoorlie branch as a Customer Fleet Support Representative, where you'll act as a vital link between Komatsu and our customers.
You will provide technical support to customers' maintenance teams, assisting with troubleshooting and resolving equipment issues.
Located 45 minutes from our Kalgoorlie branch, you'll be the primary point of contact for a key client site, focusing on fleet health management of Komatsu equipment.
You'll build strong relationships with the site management team while ensuring Komatsu's operational standards and Customer Support Charter are consistently met.
Roster: 8 / 6 or 4 / 3
Salary: Base salary + Super + 5% Annual Bonus + Tool of Trade Vehicle + Laptop + Mobile Phone
Role Located: FIFO ex Perth or Kalgoorlie located
Komatsu benefits: Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefitsFinancial: Income Protection Insurance provided through our company superannuation fundCareer: Recognition, awards, flexibility, further education studies and internal career developmentHealth: Corporate discount with Bupa, Total Wellbeing Solution with Telus HealthTravel: Discounts with Avis, Qantas, Crown, IHG and travel agentsReferral Program: $3,000 referral payment for referring a successful new employee to KomatsuWhat we are looking for: HV Electrician (preferred) or Heavy Diesel trade qualificationAble to effectively communicate with customers' team at all levels and provide a professional serviceAbility to work away remotely at the customer siteHave strong negotiation skills and attention to detailStrong technical problem-solving skills and hands-on experience with heavy vehicle maintenanceCurrent Driver's licenseReady to get started?
Simply hit the apply now button Komatsu offers a zero-harm culture in the workplace and competitive remuneration package.
We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations.
Komatsu is endorsed by Work180 and committed to a workplace where women can thrive.
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