Crm & Sales Operations Specialist
vor 1 Monat
SKUTOPIA is a fast-growing Australian Technology Driven third party logistics Company (3PL).
We're building innovative ecosystems that power the booming e-commerce industry.
Our team is driven to create innovative products, a sustainable planet and society, and on a mission to democratise and decarbonise logistics.
At SKUTOPIA, we offer unique products that are revolutionizing the e-commerce industry.
Our SaaS solution empowers businesses to efficiently manage orders, inventory, shipping, and warehousing across multiple storefronts.
Our RaaS (Robotics as a Service) solution, a testament to our deep technology focus, enables merchants to fulfil online orders at unprecedented speed and quality, leveraging our in-house software, AI, and computer vision technologies.
About The Role As the CRM & Sales Ops Specialist at SKUTOPIA, you will be responsible for managing the SKUTOPIA HubSpot CRM database across 2 company verticals, the CMS across 2 verticals (webflow & wordpress) and supporting the sales team with sales enablement requirements.
This role is a conduit between sales & marketing supporting the growth of SKUTOPIA.
This role is integral to the company's growth and will provide you with ample opportunities to be involved in diverse projects and initiatives.
The fast-growing nature of SKUTOPIA offers room for professional growth and development.
In this role, you will.. CRM: Manage the implementation and configuration of HubSpot CRM for multiple verticals (Marketing & Sales)Serve as the primary contact for HubSpot CRM reporting requests, including revenue and KPI reporting for Sales and Marketing OperationsAct as the HubSpot CRM database administrator, improving workflows, building sequences, custom fields, and data flow management processesDevelop and maintain dashboards, reports, contact lists, notifications, and routine tasks to support the Sales teamEnsure data quality and integrity through data migration, cleansing, and ongoing monitoring in HubSpotOversee user access and permissions within HubSpot, working with team leaders to define roles and access levelsUse data and analytics to identify bottlenecks in the sales process and drive process improvementsCMS: Own the CMS for two marketing sites, supporting site builds, optimisations, and ongoing maintenanceCollaborate with the marketing team to implement SEO best practices and improve website performance with support from agenciesManage the creation and updating of website pages, ensuring consistent branding and messagingMonitor and report on website traffic, engagement, and conversion metrics, providing actionable insights to marketing teamsWork with internal stakeholders to enhance user experience and ensure timely publication of content and assist with content creationSupport A/B testing and other experimentation initiatives to improve site performance and conversion ratesSupport sales teams in lead generation and appointment bookingSupport the sales team in creating appropriate research, collateral and documentation to support the sales processSupport the marketing team in creating appropriate collateral and documentation to support the sales processCommunicate team news, sales wins, and updatesCollaborate with the technology team to implement new tools or platforms, as neededProvide training, upskilling, and mentorship to new and current employees in the CRMIn this role we think you will need.. Expertise in HubSpot CRM, with experience in database management and sales process automationExperience with CMS' particularly webflow & wordpressMarketing experience 3+ yearsProven problem-solving abilities and a proactive mindsetAbility to collaborate effectively with sales and marketing teamsExperience in data analysis, reporting, and identifying trendsAttributes..Highly organised, with strong attention to detail and the ability to manage multiple prioritiesAbility to thrive in a fast-paced, high-growth environmentA can-do attitude is a mustWhat's in It for You?Opportunity to work in a dynamic, purpose-driven company shaping the future of logisticsCompetitive salary and benefits package, including performance-based incentivesCareer growth opportunities in a high-impact roleA supportive and inclusive workplace that values innovation, collaboration, and personal developmentBeing a part of a company that deeply values our culture and our peopleWork with an amazing bunch of peopleWhen you join us, you'll be an important pillar of a rapidly growing startup.
From day one you will be challenged to take risks, think big and make an impact while getting lots of love and support from the team.
With our expected growth over the next 12 months, this is a role with plenty of breadth and variety where you can grow with us and be proud of what we achieve together.
We proudly welcome people from all diverse backgrounds.
When you join SKUTOPIA, we want you to bring your whole self to work and we value your unique contribution.
What's next? If you're keen to find out more, apply now with your resume and we'll be in touch soon.
After an initial screening call, you can expect an initial 'getting to know you' meeting to provide more detail about the role and answer your questions.
We may then provide a skills-based task followed by a final interview.
Still on the fence? We know that statistically, some groups are less likely to apply for a role than others, depending on their perception of whether they meet some or all of the criteria.
If you have most of the things we're looking for, we encourage you to apply
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