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  • Sydney, Österreich Inchcape Plc Vollzeit

    Select how often (in days) to receive an alert:Competitive Base Salary + Team-Based IncentivesDo you thrive in a sales environment, driven by the thrill of closing deals and creating exceptional customer experiences?Passionate about cars and eager to join an innovative, world-class team?Your future is here with Trivett Automotive Retail, part of the global...


  • Sydney, Österreich Inchcape Plc Vollzeit

    Select how often (in days) to receive an alert:Competitive Base Salary + Team-Based IncentivesDo you thrive in a sales environment, driven by the thrill of closing deals and creating exceptional customer experiences?Passionate about cars and eager to join an innovative, world-class team?Your future is here with Trivett Automotive Retail, part of the global...

Customer Experience Manager

vor 3 Monaten


Sydney, Österreich Inchcape Vollzeit

Are you passionate about sales and delivering exceptional customer service?Join Trivett, part of the global Inchcape group, and lead our Customer Experience Team as the Customer Experience Manager in creating outstanding customer journeys at our Penrith dealership. In this dynamic role, you'll support the Retail Centre Manager by leading, mentoring, and guiding the team to meet performance goals, ensuring seamless customer interactions and a flexible sales process.You will:Lead, mentor and inspire the Customer Experience Team to deliver exceptional service.Manage sales processes, including finance and insurance (F&I).Resolve escalations and manage customer data in Salesforce and DMS.Assist with onboarding and training new team members.You will have:Proven experience in customer-facing sales and team leadership.Strong communication and multitasking abilities.Automotive industry and F&I experience (desirable).Familiarity with Salesforce (desirable) and a valid driver's license.Why Choose Us?Ongoing development and career growth.Supportive and positive team culture.Additional leave days, including Wellbeing and Volunteering Leave.Ready to make an impact? Apply now and help shape exceptional customer experiences at TrivettOnly shortlisted candidates will be contacted.
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