Customer Experience Specialist
vor 2 Monaten
Customer Experience SpecialistRequisition ID: 8172Introducing Suntory OceaniaCraft your future with Suntory Oceania, a new $3b multi-beverage partnership between Suntory Global Spirits and Suntory Beverage & Food. Underpinned by quality, craftsmanship and a strong sense of purpose, our exciting new partnership will be powered by two manufacturing sites, five distribution centres and more than 1500 Suntorians across Australia and New Zealand.Our market-leading portfolio will have over 40 brands, including Jim Beam and Maker's Mark Bourbon, Hibiki Japanese Whisky, Canadian Club Whisky, -196, V Energy, Maximus, and Suntory BOSS Coffee. As One Suntory, we will be positioned as the fourth largest beverage player in the region, ready to ignite the category, creating more beverage moments from sunrise to sunset. Together, we will bring the best of Suntory to Oceania.The OpportunityThe Customer Experience Specialist role offers an exciting, fast-paced opportunity where your primary focus will be delivering exceptional service to our clients across Australia & New Zealand. This onsite position is integral to managing our communication channels and ensuring our clients receive top-notch support as we transition to becoming Suntory Oceania.Key Responsibilities:Handle and manage customer inquiries via phone, email, and chat with professionalism and efficiency.Utilize systems such as Outlook, SAP, and C4C to manage orders, follow up on deliveries, and address new business inquiries.Perform high-volume data entry, resolve stakeholder queries, and manage administrative tasks.Collaborate with and support internal teams, including Credit, Sales, and Logistics.Adjust to ongoing system and business transformations to support our evolving needs.What's in your Toolkit?Customer Service or Contact Centre experience.A friendly, approachable demeanour that fosters strong relationships.Excellent verbal and written communication abilities.Relationship Building Skills.Capability to thrive in a changing environment and manage multiple priorities.Enthusiasm for working with renowned brands and a desire to grow your career within our organization.Unleash your SpiritAs Suntorians we believe in Dreaming Big and Growing for Good. We take pride in our sustainability, diversity, equity, and inclusion initiatives, striving to grow responsibly and inclusively. If you are ready to unleash your spirit with Suntory Oceania, then please apply today.We want our interview process to be as inclusive as possible. If you require any adjustments as part of the process, do not hesitate to let us know.
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Customer Experience Specialist
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Customer Experience
vor 1 Monat
Sydney, Österreich Venues Nsw VollzeitCustomer Experience - Customer Experience CoordinatorLevel 1M/40, 44 Driver Ave, Moore Park NSW 2021, Australia Req #127Monday, 11 November 2024Venues NSW is a commercially focused agency of the NSW Government, encompassing the Sydney Cricket Ground and Allianz Stadium as well as major sporting and cultural stadiums and precincts in Sydney, Olympic Park,...
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Customer Experience
vor 1 Monat
Sydney, Österreich Tideri Jobbörse VollzeitCustomer Experience - Customer Experience Coordinator Level 1M/40, 44 Driver Ave, Moore Park NSW 2021, Australia Req #127 Monday, 11 November 2024 Venues NSW is a commercially focused agency of the NSW Government, encompassing the Sydney Cricket Ground and Allianz Stadium as well as major sporting and cultural stadiums and precincts in Sydney, Olympic Park,...
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Customer Experience
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Sydney, Österreich Venues Nsw VollzeitCustomer Experience - Customer Experience CoordinatorLevel 1M/40, 44 Driver Ave, Moore Park NSW 2021, Australia Req #127Monday, 11 November 2024Venues NSW is a commercially focused agency of the NSW Government, encompassing the Sydney Cricket Ground and Allianz Stadium as well as major sporting and cultural stadiums and precincts in Sydney, Olympic Park,...
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Specialist Experience Researcher
vor 1 Monat
Sydney, Österreich Commonwealth Bank VollzeitExperience Research Specialist You are a Mid-Level Researcher focusing on the needs of the staff and customer every step of the way. Our team drives the Staff & Customer Experience vision across all digital touch points.Through collaboration, we can deliver the best customer experience across our award-winning digital platforms. Do work that matters As a...
