G8 Education Limited | Family Support Specialist

Vor 6 Tagen

Central Coast, Österreich Tideri Jobbörse Vollzeit

G8 Education is one of Australia's largest early education and care providers, with more than 400+ centres across Australia and over 10,000 team members who are all helping shape the lives of over 45,000 children every day.
Our core values of passion, innovation, dedication, compassion, and integrity, unite us on our journey to ensure the health and happiness of future generations where we are committed to developing a culture that empowers and rewards our family of early childhood educators, teachers, leaders, and support office team members.

The Opportunity
The Family Support Team are the customer service specialists of G8 Education, playing a pivotal role in the acquisition and support of new families joining G8's network of 430+ Centres and 21 brands.

If selected for this exciting call centre opportunity, you will be responsible for the following:
Deliver high quality customer service in a high-volume contact centre environment, servicing families between 7am-7pm Monday to Friday.
Support families over the phone, live chat and via email, providing initial advice on the G8 early learning centre that will suit their needs and arranging centre tours.
Make outbound calls to assist families through the early learning and care enrolment process to ensure our families are ready to start in centre.
Record and maintain our customer enquiries database within our CRM.
Understand and apply G8 Education policy, legislation, the Federal Government's childcare subsidy and associated processes to effectively respond to customer needs.
Work across multiple technology platforms and databases.
Identify and escalate complex enquiries.
Liaise with our centre network to enhance the quality of support provided to our families and centres.
About You
To be successful for this opportunity, you must have experience in the following areas and possess the below personal qualities:
Minimum of 12 months experience working in a customer service role; previous contact centre experience is highly regarded.
A genuine interest/passion for early education and childcare.
Ability to confidently work across multiple systems and databases.
Strong customer service and relationship building skill-set.
Clear and concise written and verbal communication skills.
Excellent organisation skills and ability to stay focused in a high-volume environment.
Able to work on a 38-hour rotating roster, available to work any shift between the hours of Monday to Friday 7:00am to 7:00pm.
Benefits Include:
Competitive salary package.
Work From Home & Hybrid working conditions encouraged.
Career development opportunities as part of a large ASX-listed company.
Flexible working arrangements and role autonomy.
Access a 50% discount on early education and childcare fees at any G8 Education Centre.
Exclusive access to our employee benefits program covering a wide range of discounts and promotions.
This is a rare opportunity; if you want a diverse, challenging and personally fulfilling role, apply now

Please note the advertising closing date is indicative only.
G8 Education reserves the right to close the advertisement before this date is reached.
Therefore, it is encouraged that you submit your application as soon as possible.

G8 Education is a committed advocate for child protection, safety and wellbeing.
We have a zero tolerance for any form of child abuse or harm.
The safety and wellbeing of children will always be our priority and all team members are expected to embrace this shared commitment.

#J-18808-Ljbffr

  • G8 Education Limited | Family Support Specialist

    Vor 6 Tagen

    Central Coast, Österreich Buscojobs Vollzeit

    G8 Education is one of Australia's largest early education and care providers, with more than 400+ centres across Australia and over 10,000 team members who are all helping shape the lives of over 45,000 children every day.Our core values of passion, innovation, dedication, compassion, and integrity unite us on our journey to ensure the health and happiness...

  • G8 Education Limited | Early Childhood Trainee

    Vor 6 Tagen

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    Bambino's Kindergarten Scarborough Park At G8 Education, our team members across our 430+ locations within Australia are making a difference in the lives of children and their families.With a passion for delivering quality early childhood education and care, we focus on compassion, dedication, integrity, and innovation to help us achieve our potential.We...

  • G8 Education Limited | Practice Partner Lead

    Vor 6 Tagen

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    G8 Education is one of Australia's largest early education and care providers, with more than 420+ centres across Australia and over 10,000 team members who are all helping shape the lives of over 42,000 children every day.Our core values of passion, innovation, dedication, compassion , and integrity unite us on our journey to ensure the health and happiness...

  • G8 Education Limited | Early Childhood Diploma Trainee

    Vor 6 Tagen

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    Kindy Patch Medowie At G8 Education, our team members across our 400+ locations within Australia are making a difference in the lives of children and their families.With a passion for delivering quality early childhood education and care, we focus on compassion, dedication, integrity, and innovation to help us achieve our potential.We believe in giving the...

  • Return To Work Coordinator

    Vor 6 Tagen

    Central Coast, Österreich G8 Education Limited Vollzeit

    G8 Education is one of Australia's largest early education and care providers, with more than 400+ centres across Australia and over 10,000 team members who are all helping shape the lives of over 40,000 children every day.Our core values of passion, innovation, dedication, compassion, and integrity, unite us on our journey to ensure the health and happiness...

  • G8 Education Limited | Assistant Centre Manager

    Vor 6 Tagen

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    The Opportunity Are you looking to join a phenomenal team of exceptional, qualified Early Childhood professionals and be supported and encouraged to excel and further develop your Early Childhood career?Do you want to be valued and appreciated for your hard work?Pelican Childcare Coburg has an exciting opportunity for a passionate Assistant Centre Manager to...

  • G8 Education Limited | Early Childhood Trainee

    Vor 6 Tagen

    Gold Coast, Österreich Tideri Jobbörse Vollzeit

    At G8 Education , our team members across our 430+ locations within Australia are making a difference in the lives of children and their families.With a passion for delivering quality early childhood education and care, we focus on compassion, dedication, integrity, and innovation to help us achieve our potential.We believe in giving the next generation of...

  • Early Childhood Diploma Trainee

    Vor 6 Tagen

    Central Coast, Österreich G8 Education Limited Vollzeit

    Kindy Patch MedowieAt G8 Education, our team members across our 400+ locations within Australia are making a difference in the lives of children and their families.With a passion for delivering quality early childhood education and care, we focus on compassion, dedication, integrity, and innovation to help us achieve our potential.We believe in giving the...

  • Early Childhood Teacher

    Vor 6 Tagen

    Central Coast, Österreich G8 Education Limited Vollzeit

    About Us When you join G8 Education you will immerse yourself in our intensive and supportive Early Childhood Teacher First Steps induction program.3 months of continued support and training allowing time off the floor to collaborate, learn, and grow professionallyECT Buddy providing an extra layer of support as you settle into your roleJoin Community...

  • G8 Education Limited | Assistant Educator Max Term

    Vor 6 Tagen

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    The Adventure Awaits!Are you a seasoned Educator eager to embark on a thrilling journey with a phenomenal team of top-notch Early Childhood professionals?If you're ready to be supported and inspired to reach new heights in your Early Childhood career, this is your chance!Imagine being valued and celebrated for every bit of hard work you put in.At Great...

  • Buscojobs | G8 Education Limited | Human Resources Coordinator

    Vor 6 Tagen

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    G8 Education is one of Australia's largest early education and care providers, with more than 400+ centres across Australia and over 10,000 team members who are all helping shape the lives of over 42,000 children every day.Our core values of passion, innovation, dedication, compassion, and integrity unite us on our journey to ensure the health and happiness...

  • Early Childhood Trainee

    Vor 6 Tagen

    Central Coast, Österreich G8 Education Limited Vollzeit

    Great Begininngs KariongAt G8 Education, our team members across our 430+ locations within Australia are making a difference in the lives of children and their families.With a passion for delivering quality early childhood education and care, we focus on compassion, dedication, integrity, and innovation to help us achieve our potential.We believe in giving...

  • Early Childhood Trainee

    Vor 6 Tagen

    Central Coast, Österreich G8 Education Limited Vollzeit

    Great Begininngs Kariong At G8 Education, our team members across our 430+ locations within Australia are making a difference in the lives of children and their families.With a passion for delivering quality early childhood education and care, we focus on compassion, dedication, integrity, and innovation to help us achieve our potential.We believe in giving...

  • Educator

    Vor 6 Tagen

    Central Coast, Österreich G8 Education Limited Vollzeit

    The Opportunity Are you an experienced Certificate III or Diploma qualified Educator looking to join a phenomenal team of exceptional, qualified Early Childhood professionals and be supported and encouraged to excel and further develop your Early Childhood career?Do you want to be valued and appreciated for your hard work?Rangeville Early Education Centre is...

  • Assistant Centre Manager

    Vor 6 Tagen

    Central Coast, Österreich G8 Education Limited Vollzeit

    The OpportunityAre you looking to join a phenomenal team of exceptional, qualified Early Childhood professionals and be supported and encouraged to excel and further develop your Early Childhood career?Do you want to be valued and appreciated for your hard work?Community Kids Narrabri has an exciting opportunity for a passionate Assistant Centre Manager to...

  • Cook

    Vor 6 Tagen

    Central Coast, Österreich G8 Education Limited Vollzeit

    The Opportunity Are you seeking a greater work/life balance?Do you enjoy being creative in the kitchen and running your own operation?Do you enjoy working with children?Moonee Ponds Kinder Haven is looking for an experienced Cook to join the team to produce high-quality, nutritious meals and snacks for up to 90 children each day.This role is Full-Time,...

  • Assistant Educator Max Term

    Vor 6 Tagen

    Central Coast, Österreich G8 Education Limited Vollzeit

    The Adventure Awaits!Are you a seasoned Educator eager to embark on a thrilling journey with a phenomenal team of top-notch Early Childhood professionals?If you're ready to be supported and inspired to reach new heights in your Early Childhood career, this is your chance!Imagine being valued and celebrated for every bit of hard work you put in.At Great...

  • Assistant Educator

    Vor 6 Tagen

    Central Coast, Österreich G8 Education Limited Vollzeit

    The Opportunity Are you an experienced Certificate III or Diploma qualified Educator looking to join a phenomenal team of exceptional, qualified Early Childhood professionals and be supported and encouraged to excel and further develop your Early Childhood career? Do you want to be valued and appreciated for your hard work? Great Beginnings Kariong is...

  • Assistant Educator

    Vor 6 Tagen

    Central Coast, Österreich G8 Education Limited Vollzeit

    The OpportunityAre you an experienced Certificate III or Diploma qualified Educator looking to join a phenomenal team of exceptional, qualified Early Childhood professionals and be supported and encouraged to excel and further develop your Early Childhood career?Do you want to be valued and appreciated for your hard work?Great Beginnings Kariong is offering...

  • Early Childhood Teacher

    vor 1 Tag

    Gold Coast, Österreich G8 Education Limited Vollzeit

    About Us When you join G8 Education, you will immerse yourself in our intensive and supportive Early Childhood Teacher First Steps induction program.3 months of continued support and training allowing time off the floor to collaborate, learn, and grow professionally.ECT Buddy providing an extra layer of support as you settle into your role.Join Community...