Operations Manager
Vor 2 Tagen
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Are you a dynamic leader with a passion for hospitality and a track record of operational excellence?
The Glenmore Hotel, a Sydney icon located in The Rocks, is seeking an Operations Manager to join our senior leadership team.
As 2IC to the General Manager, this pivotal role will drive operational success across the venue, ensuring seamless service delivery, staff engagement, and a memorable guest experience.
About the Role As Operations Manager, you will:
Oversee day-to-day operations across all areas of the hotel, including bar, dining, gaming and events.Lead and mentor managers to achieve business goals and uphold service excellence.Collaborate closely with the General Manager to implement strategies for revenue growth and cost control.Ensure compliance with company policies, industry standards, and regulatory requirements.Deliver exceptional customer experiences by maintaining high standards of quality, service, and cleanliness.Monitor and manage budgets, stock, and operational expenses.Act as a leader during peak service times, ensuring smooth and efficient operations.About You - You will bring Proven experience in a senior operational role within the hospitality industry.Strong leadership and people management skills, with the ability to inspire and develop teams.Excellent communication and interpersonal abilities to liaise with diverse stakeholders.A proactive approach to problem-solving and decision-making under pressure.Sound knowledge of hospitality operations, financial management, and compliance.What We Offer A competitive salary package commensurate with experience.Career development opportunities within our wider group of venues.A vibrant and supportive team culture in a stunning heritage location.About Us The Glenmore Hotel is part of Welcome Hospitality, a leading group with a portfolio of unique venues dedicated to delivering exceptional dining, events, and entertainment experiences.
Join us and play a vital role in shaping the future of one of Sydney's most iconic venues.
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