Customer Specialist
vor 2 Monaten
The OpportunityThis is a casual position onsite at our facility in Pemulwuy, with an immediate start.Pet Circle believes in doing things differently, with pets and their owners at the centre of every decision. Our new venture will increase pet owners' accessibility to pet healthcare and provide better choice, value and convenience - enabling pet parents to enhance their pets' quality of life even further.This is an incredible opportunity for a Customer Specialist to help us scale our new venture in the Australian market. As a dedicated Customer Specialist, your role will be crucial to educating and supporting pet parents through every stage of this unique new journey.What you'll be doingDeliver best-in-class customer service in a high-volume and complex contact centre environment. You will be predominantly phone-based and email response, handling inbound and outbound customer contacts ranging from delivery and how-to-order enquiries.Handle all customer queries with the goal of providing an efficient and effective resolution while delighting our customers, going above and beyond to build loyalty and advocacy.Become the Voice of the Customer team. You'll report on customer interactions and share relevant insights and opportunities to drive fast and efficient improvements, playing a critical role in shaping the best purchase experience.Wear many hats and be ready to support different areas of the new venture when needed, including coordinating with delivery partners, executing pricing strategy, and order fulfilment.Your Ideal Skills & ExperienceExperience in a fast-paced, results-driven environment managing internal or external customer requests, such as in a contact centre or customer service role.Experience working with online systems (CRM, ticketing systems, order management software is ideal).Fast learner with strong fluency in web-based tools and platforms.Start-up motivation - growth mindset and adaptability to change.What Awesome Looks LikeExceptional written and verbal communication skills in English - you can compose thoughtful and personalised responses to customers.High EQ to connect with customers, ask quality questions, and anticipate needs.Learning appetite - ready to wear many hats and go above and beyond to solve daily challenges while developing entrepreneurial and business management skills.Customer-centric mindset and natural tendency to solve problems.Outcome-oriented / results-driven - thrives on solving issues efficiently while providing an excellent experience.Excellent problem-solving and listening skills, using strong judgement and patience to manage complex customer requests.Resilience in troubleshooting & dealing with difficult stakeholders.Strong time management skills and naturally well organised - able to work efficiently within time constraints and prioritise tasks.Specific working arrangements:Casual positionShifts: Monday (full day), Tuesday to Friday (half day)100% on-site in our Pemulwuy-based Warehouse.
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Customer Care Specialist
vor 1 Tag
Sydney, Österreich Cuscal Limited VollzeitThis is a Customer Care Specialist role with one of the leading companies in AU right now 🔥 -- Cuscal Limited -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Cuscal Limited 🧐🧐## **Job Description** **We are looking for a Customer Care Specialist to join our...
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Customer Service Specialist
vor 3 Monaten
Sydney, Österreich Tideri Jobbörse Vollzeit* Achieve your dreams by helping others achieve theirs * We support you to grow your career, diverse and inclusive team * Together we can create brilliant customer experiences that matter We have an exciting opportunity for Customer Service Specialist who will be responsible for providing high-quality administrative and customer service support to...
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Customer Marketing Specialist
vor 2 Monaten
Sydney, Österreich Tyro VollzeitThis is a Customer Marketing Specialist role with one of the leading companies in AU right now 🔥 -- Tyro -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Tyro 🧐🧐Tyro is looking for a Customer Marketing Specialist who is passionate about creating meaningful...
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Customer Solutions Specialist
vor 2 Monaten
Sydney, Österreich Pepper Group Limited VollzeitSince 2001 we have transformed ourselves from a small company in Sydney to a 1700-strong force across Australia, Asia and Europe.We're always on the lookout for outstanding people who can keep us moving forward.So why not take the next step in your career and join an ambitious team, committed to high performance and setting people up for success.Job...
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Customer Solutions Specialist
vor 2 Monaten
Sydney, Österreich Pepper Group Limited VollzeitSince 2001 we have transformed ourselves from a small company in Sydney to a 1700-strong force across Australia, Asia and Europe.We're always on the lookout for outstanding people who can keep us moving forward.So why not take the next step in your career and join an ambitious team, committed to high performance and setting people up for success.Job...
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Customer Solutions Specialist
vor 2 Monaten
Sydney, Österreich Tideri Jobbörse VollzeitSince 2001 we have transformed ourselves from a small company in Sydney to a 1700-strong force across Australia, Asia and Europe.We're always on the lookout for outstanding people who can keep us moving forward.So why not take the next step in your career and join an ambitious team, committed to high performance and setting people up for success.Job...
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Customer Specialist
vor 3 Monaten
Sydney, Österreich Tideri Jobbörse VollzeitYour New Role: Our Home Health platform is a leading integrated healthcare business delivering in-home clinical and care services that meet the needs of the wider community.Working within our Sales Team as one of our Customer Specialist Representatives , you will work closely with our Business Development Partners to facilitate and support the growth of our...
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Senior Customer Service Specialist
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Sydney, Österreich Qudos Bank VollzeitSenior Customer Service Specialist An exciting opportunity to join an amazing team and grow your banking career as a Senior Customer Service Specialist.What will you do? As a Senior Customer Service Specialist, you will provide assistance to the Customer Service Specialists, helping our team members with complex inquiries and escalations.You will be...
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Senior Customer Experience Specialist
vor 1 Monat
Sydney, Österreich Inchcape Plc VollzeitElevate Your Career as a Senior Customer Experience Specialist! Competitive Base Salary + Team-Based Incentives Are you a driven professional with a passion for cars and delivering premium customer experiences?Ready to join a world-class team redefining the automotive industry?Your next chapter begins with Trivett Automotive Retail, part of Inchcape, a...
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Customer Care Specialist
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Sydney, Österreich Commonwealth Bank Of Australia VollzeitCustomer Care SpecialistWe're on the lookout for Full-time Customer Care Specialists who genuinely care about having real, meaningful conversations with our customers; and who want to grow their career with us.At CommBank, we believe in rewarding your development and performance.Do work that matters We like to say that the Direct Banking team is at the heart...
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Customer Care Specialist
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Sydney, Österreich Commonwealth Bank Of Australia VollzeitCustomer Care SpecialistWe're on the lookout for Full-time Customer Care Specialists who genuinely care about having real, meaningful conversations with our customers; and who want to grow their career with us.At CommBank, we believe in rewarding your development and performance.Do work that matters We like to say that the Direct Banking team is at the heart...
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Customer Service Specialist
Vor 6 Tagen
Sydney, Österreich Pepper Group Limited VollzeitSince 2001 we have transformed ourselves from a small company in Sydney to a 1700-strong force across Australia, Asia and Europe.We're always on the lookout for outstanding people who can keep us moving forward.So why not take the next step in your career and join an ambitious team, committed to high performance and setting people up for success.Job...
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Customer Service Specialist
vor 1 Woche
Sydney, Österreich Pepper Group Limited VollzeitSince 2001 we have transformed ourselves from a small company in Sydney to a 1700-strong force across Australia, Asia and Europe.We're always on the lookout for outstanding people who can keep us moving forward.So why not take the next step in your career and join an ambitious team, committed to high performance and setting people up for success.Job...
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Customer Success Specialist
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Sydney, Österreich The Onset Group VollzeitA leading climate-tech startup is revolutionizing the real estate sector with their prop-tech platform, aiming to eliminate wasteful resources.They are on the lookout for a Customer Success Specialist.With a mission to enhance and preserve the environment through tech solutions, the company is focused on scaling its SaaS offering by expanding its customer...
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Customer Marketing Specialist
vor 1 Monat
Sydney, Österreich Tyro Payments Limited VollzeitCustomer Marketing SpecialistApply locations Sydney, NSW time type Full time posted on Posted 3 Days Ago job requisition id JR283Why work for TyroWe're not just like every other bank.Tyro has always been a tech company at heart, but fostering a diverse and inclusive environment, and a passion for continuous learning has always been one of the most important...
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Customer Service Specialist
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Sydney, Österreich Kase Building Group VollzeitOur culture is team orientated and we believe in integrating work and life.We value mutual trust, celebrate success, invest in professional development, and foster an enjoyable working environment that is based on collaboration and high performance.As such we aim to match the candidate to our culture not just the role.We are seeking an experienced and...
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Customer Experience Specialist
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Customer Experience Specialist
vor 1 Monat
Sydney, Österreich Healius Limited VollzeitAs we optimise to a future-ready way of working, there's an exciting shift happening. We are transforming into a stronger, more agile organisation.As part of this exciting transformation, we are looking for talented Customer Experience Specialists to join our team based at North Ryde.Laverty Pathology is a part of Healius Ltd., an ASX listed business and one...
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Customer Success Specialist
vor 3 Monaten
Sydney, Österreich Equifax, Inc. VollzeitWhat you'll do The Customer Success Specialist (CSS) - Core is responsible for the proactive management, delivery and support of services provided to Equifax's Core customers to ensure their services are first class.Accountabilities include customer relationship management, service level management, proactive client outage, incident and enquiry escalation...
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Customer Service Specialist
vor 2 Monaten
Sydney, Österreich Tideri Jobbörse VollzeitOur culture is team orientated and we believe in integrating work and life.We value mutual trust, celebrate success, invest in professional development, and foster an enjoyable working environment that is based on collaboration and high performance.As such we aim to match the candidate to our culture not just the role.We are seeking an experienced and...