Service Advisor

vor 1 Monat


Melbourne, Österreich A.P. Eagers Limited Vollzeit

Add expected salary to your profile for insightsAt Eagers Automotive we are working towards our vision of being Australia's most admired Automotive Group and we have the talent to make it happen, with a legacy spanning over a century of rich company history, and a workforce of over 8,000 employees spread across Australia and NZ, and a footprint in every capital city there are endless options for progressing your career.
We are more than just automotive retailing; we are a multi-faceted cohort of great people doing great things.About the RoleMelbourne City Volkswagen, located in Port Melbourne, currently has an exciting opportunity for a Service Advisor to join our team.As a Service Advisor, you'll be the key link between our customers and the service department, providing expert advice and ensuring a seamless experience for every guest.
With no Saturday work and a company vehicle included, this role offers the perfect balance of professional growth and lifestyle.Key Responsibilities:Deliver excellent customer service and build lasting relationships.Provide expert advice and guidance on vehicle servicing and maintenance.Create appointments from customer enquiries and maintain accurate records.Maximise all sales opportunities through skilled negotiation and communication.Meet and exceed individual KPIs and contribute to team goals.About YouWe're looking for a motivated professional with:Strong work ethic and the ability to follow direction.A team-oriented attitude with a focus on honesty and reliability.Previous experience in Service Advising or a similar customer-focused role.Proven success meeting KPIs and delivering excellent customer service.Exceptional telephone manner and adaptability to diverse situations.If you are an experienced Service Advisor or have a customer service background with solid sales and negotiation skills, we want to hear from youWhat We Offer:Uncapped earning potential: Competitive base salary and rewarding commission structure.No Saturday work: Enjoy your weekends and achieve work-life balance.Company vehicle: Provided as part of your benefits.Learning and Development: Access to over 150 training courses through our partnership with AIM.Extensive Employee Benefits: Discounts on vehicle purchases, parts, and servicing, as well as private health insurance discounts and an industry-leading Employee Assistance Program.About Melbourne City Volkswagen and Eagers AutomotiveMelbourne City Volkswagen is part of Australia's largest and most dynamic automotive retailer, Eagers Automotive.
With over 250 dealerships, we represent 33 car brands and 11 truck and bus brands.
Our success is built on delivering exceptional customer experiences and fostering an environment where our employees thrive.We are an equal opportunity employer and encourage individuals from all backgrounds to apply.Eagers Automotive - Moving TogetherReady to take the next step in your career?
Apply today and join our team at Melbourne City Volkswagen#J-18808-Ljbffr


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