Senior Customer Resolutions Specialist
vor 2 Monaten
Senior Customer Resolutions Specialist Locations: Sydney, AU-AIA Australia, Melbourne, AU-AIA Australia Time Type: Full time Posted on: Posted Yesterday Time left to apply: End Date: October 19, 2024 (5 days left to apply) Job Requisition ID: JR-52421 BE THE DIFFERENCE At AIA we don't simply believe in being 'the best'. We believe in better – because there's no limit to how far 'better' can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on. The opportunity: We have an exciting opportunity for a 12-month contract to join our dispute resolutions team and take your career to the next level by providing our customers with an exceptional and unrivalled experience. To do this successfully you will: Investigating and resolving complex and/or specialised complaints Liaising with external disputes bodies such as AFCA Managing customer complaints in line with regulatory SLAs Preparing complaints to be presented to independent review committees Providing recommendations to business stakeholders about resolving complaints Successful applications will demonstrate: Experience with IDR/EDR complaints Life Insurance experience Ability to build rapport with Stakeholders across various levels Strong Negotiation skills Why choose AIA: At AIA, we've made a promise to help people live healthier, longer, better lives. And it starts with our own people. Access our training and development to build on your current skills Career development through internal mobility opportunities Work for a business helping millions of Australians and make a difference to someone's life every day Access additional leave days a year to recharge and refresh yourself Enjoy wonderful Health and Wellbeing initiatives that support you Work with supportive and inclusive managers Flexible working arrangement At AIA Australia, we're proud to help guide, support and protect the wellbeing of over 3.5 million Australians. Through life and health insurance, financial wellbeing and our total wellbeing ecosystem that includes AIA Vitality – the world's leading science-backed wellbeing programme – we've started a movement to make Australia the healthiest, best protected nation in the world. Lots of companies like to say they're different. What makes us truly different at AIA, is the difference we make in people's lives. We are proud that this difference has been recognised in the 2023 ANZIIF awards by being named Life Insurance Company of the Year. AIA is different. Are you? Applications close Friday 18th October 2024 BELIEVE IN BETTER At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way. Inspiring and supporting you to thrive - not just at work, but in life.
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Customer Resolutions Specialist
vor 1 Monat
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Customer Resolutions Specialist
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Specialist, Claims Resolution
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Specialist, Claims Resolution
vor 1 Monat
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vor 2 Wochen
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Specialist, Claims Resolution
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vor 1 Monat
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vor 3 Wochen
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vor 1 Monat
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Specialist, Claims Resolution
vor 1 Monat
Sydney, Österreich Insurance Australia Group Limited VollzeitCreate impact as a Claims Resolutions SpecialistJoin the largest general insurance group in Australia and New Zealand. Insurance is so much more than you think.Your RoleJoin our team as a Specialist in Claims Resolution in CTP Liability and Disputes and play a pivotal role in delivering cost-effective and efficient legal services, advice, and advocacy for...
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Disputes Resolution Specialist
vor 1 Monat
Sydney, Österreich Dxc Technology Inc. VollzeitDisputes Resolution SpecialistJob Description: Join the DXC team and contribute to bringing DXC's claims management expertise to icare and the people of New South Wales.The role of the Dispute Resolution Specialist is to act as the representative for DXC throughout the conciliation process.Required skills, experience and qualifications Previous experience as...
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vor 3 Wochen
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Dispute Resolution Specialist
vor 2 Wochen
Sydney, Österreich QBE Insurance VollzeitDispute Resolution SpecialistLocations: AUS - NSW - Parramatta, AUS - VIC - MelbourneTime Type: Full timePosted on: YesterdayEnd Date: November 25, 2024 (14 days left to apply)Job Requisition ID: 330619Primary DetailsPermanent full-time roleThe OpportunityThis is an exciting opportunity for an experienced senior insurance professional to join our highly...
