Accommodation Services Manager
Vor 5 Tagen
Aged & Disability Support (Community Services & Development)
Full time Competitive Salary + RDO + Vehicle Allowance We provide outstanding, customer-focused health, aged care and disability services to Australians in their own homes, and in the community via our 2 healthcare brands, Plena and Claro.
The Opportunity : We are seeking an experienced Accommodation Services Manager to join our team.
The Accommodation Services Manager will provide leadership and continuously improve Supported Accommodation Services for people living with disability.
Specifically, the role will be responsible for the leadership of a team of staff across a small portfolio of accommodation sites who together ensure the provision of high-quality direct care services for people with a disability and complex support needs to meet individual client needs.
This role will be responsible for ensuring clients' needs are being met alongside ensuring support workers are upholding their duties in a prompt and professional manner.
You will be responsible for, but not limited to : Lead and develop the support worker teamsManage the day-to-day running of the allocated sitesEnsure medication plans, distribution and administration are carried outRespond to unplanned support call requestsIdentify any disputes or complaints and escalate in a timely mannerRespond to incidents and feedback in a timely mannerLiaise with the SDA property manager to advise of any property repairs and/or incidentsComplete monthly audit on fire drills, first aid kits and WHS monthly auditingParticipate in internal and external auditsTo be successful in this role you will have : Minimum 2 years' proven leadership in health, particularly client/case management, quality management, incident management and resolution;Knowledge of the changing environment in the disability/health sectorStrong people management and team leadership skillsExemplary customer service skillsWillingness to take ownership and hold people accountableHigh level of computer literacy with experience in Microsoft Office and data management systemsExcellent verbal and written communication skills, particularly in dealing with sensitive informationAbility to thrive in a fast-paced and challenging environmentAdditional Requirements : Current National Police CheckNDIS Worker Screening CheckEvidence of current work rights in AustraliaCurrent Australian Driver's licenseWhat's in it for you : Opportunity to work for a rapidly growing disability and aged care providerFriendly team environment with a great community care spiritEmployee Assistance Program for staff and their familiesFlexible work initiatives for real work-life balance include a month RDOEmployee of the monthShine AwardsWhereFit - Fitness perks and discountsNovated vehicle leasingAnnual performance reviewsHow to apply : To apply select the apply' button below and you will be redirected to our website to commence your application.
Please note : Candidates may be shortlisted and interviewed prior to closing date, apply today
We pride ourselves on being an equal opportunity employer, committed to supporting an inclusive & diverse workplace.
We encourage and welcome applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, people of all ages, cultural identities, gender identities and expressions & LGBTIQA+ people.
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