Partnerships Director, Apac
Vor 2 Tagen
Partnerships Director, APAC Location: Melbourne, VIC, AU, 3008
Company: IDP Education Ltd
Requisition ID: 2363
About IDP IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research.
An Australian-listed company, we operate in more than 50 countries around the world.
As the global leader in international education, we have focused on building trusted human relationships for more than 50 years.
In recent years, our investment in digital technology and customer research has enhanced these personal connections, enabling us to deliver global success to more students, test-takers and our partners.
One such investment was the acquisition of The Ambassador Platform in 2023.
The Ambassador Platform is the market leader in peer-to-peer recruitment solutions for global education providers within the APAC region.
Reporting to the Senior Partnership Director, the Partnerships Director role will take the lead on The Ambassador Platform's revenue and growth in the APAC region, focusing on driving new business, client retention, and upselling.
You will be a key representative of the business within the APAC market, working closely with clients, internal teams, and our strategic partner, IDP, to localize strategies and ensure sustained growth.
Leadership and Performance Monitoring Leadership
Build, mentor, and lead a high-performing partnerships team, fostering a culture of collaboration, innovation, and accountability.
Serve as a thought leader within the APAC business community, contributing insights on evolving market trends and partnership strategies.
Performance Monitoring & Reporting
Establish and monitor key performance indicators (KPIs) for partnership success, retention, and revenue growth.
Provide regular reports and insights to senior management, offering strategic recommendations based on market analysis and business performance.
Key Accountabilities Revenue Growth and Business Development
Responsible for The Ambassador Platform's revenue and growth in the APAC region.
Directly drive new business revenue through proactive sales activities, identifying and closing partnership deals.
Lead efforts to retain and upsell existing clients, working closely with Customer Success Managers to meet retention and upsell targets.
Client and Partner Engagement
Build and maintain strong relationships with both new and existing clients, partners, and stakeholders.
Act as a key representative of The Ambassador Platform within the APAC region, enhancing brand visibility at industry events and conferences.
Support key client engagement initiatives to ensure satisfaction, retention, and long-term growth.
Market Expansion
Work closely with stakeholders to develop and implement localized strategies for growth, aligning with broader business goals.
Lead cross-functional efforts with marketing, product development, and sales teams to ensure seamless execution of partnership initiatives.
Provide leadership to Customer Success Managers, guiding them in their roles to support client success and growth objectives.
Required Experience 10+ years experience in higher education or EdTech in a commercial role, with a strong focus on the APAC region.
3+ years of leadership experience.
Demonstrated experience in creating and delivering a business development strategy for business development, including creating new commercial models to drive growth.
Ability to develop and deliver a current client retention strategy, with a view to maximizing and retaining existing revenue.
A commercially minded individual with a proven track record of outstanding results.
Proven track record of successfully negotiating and managing complex partnerships.
Demonstrated ability to directly drive new business revenue through sales activity.
Experience managing customer success teams and delivering on retention and upsell targets.
Deep understanding of the APAC market dynamics, including cultural and business nuances.
A strategic thinker who is able to create and execute a long-term plan for the market.
Exceptional communication, negotiation, and interpersonal skills.
A quick learner who has a curious mind and strong problem-solving abilities.
Bachelor's degree in business, Marketing, or a related field.
Experience working in a global business.
Expert knowledge of the ANZ higher education sector and connections within that network.
Experience in management reporting to be able to effectively communicate the status and needs of the APAC business to other stakeholders within the wider company.
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