Estate Host
vor 1 Monat
Front Office & Guest Services (Hospitality & Tourism)We are seeking a creative, energetic and enthusiastic person who understands the value and importance of exceptional service at every juncture to join our Estate Host and Reservations team.Your role will predominantly consist of greeting and welcoming guests, providing information and assistance, some retail (selling Sculpture Park tickets, merchandise and wine) and taking reservations for our restaurants, both in person and over the phone or via email.You will also be involved in the creation of some of our digital content - capturing and editing images and footage of events, the dining spaces and the Sculpture Park and working with the Communications Manager to build a catalogue of content to be used in our socials and email campaigns.You will be calm, confident and engaging, and able to complete shifts of up to eight hours on your feet, with some heavy lifting and lots of walking required.This will be a part time role with regular rostered days, most likely Friday - Monday. As we are open 7 days a week, consistent availability on both Saturdays and Sundays is imperative.Predominantly open during the day, you will enjoy the majority of your shifts finishing by 6pm, but there will be a requirement for you to work at least one evening a week, finishing no later than 9pm. Additional hours may be offered during peak season and as required.About the role:Work with some of the hospitality industry's great leadersSet and maintain an exceptional standard of serviceEnjoy being the first point of contact for all visitors to the property and creating a fantastic first impressionA part time role with regular rostered daysMix up your days with content creation and hostingThe majority of the role will be as a Host. We anticipate you spending approx. ½ day a week on content creation and editingAbout you:At least two years of hospitality industry experienceYou must have a valid RSA, driver's licence and reliable vehicle as we are not serviced by public transportBe a passionate advocate for the Pt Leo Estate brand and all that it encompassesBe able to engage with all guests in a welcoming and friendly manner, helping to make their experience unforgettableHave the desire to learn about the art in the Sculpture Park, our wines and our food and then impart that knowledge to our guests and your teamBe perpetually motivated, reliable and enthusiastic in a very busy environmentSome demonstrated experience of content creation & use of Canva, In Design, Adobe suite etc.You must understand the absolute importance of a quality hosted experience for our guests and the impact you will have on the business' success by being a brand champion and forward-facing Estate leader.Questions regarding the role can be directed to Lucy:When applying, please include your CV and a brief cover letter detailing your hospitality experience and suitability for the role described.Only successful applicants will be contacted & previous applicants need not apply.Your application will include the following questions:How many years' experience do you have as a Host?Which of the following statements best describes your right to work in Australia?Do you hold a current Responsible Service of Alcohol (RSA) certificate?How many years' experience do you have in the hospitality & tourism industry?Do you have a current Australian driver's licence?Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays)
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