Faculty Engagement Coordinator
vor 2 Wochen
Job Category: Administration and Office Support About us The Australian Institute of Company Directors ( AICD ) is committed to strengthening society through world-class governance.
We aim to be the independent and trusted voice of governance, building the capability of a community of leaders for the benefit of society.
Our membership of more than 50,000 includes directors and senior leaders from business, government and the not-for-profit sectors.
Job Description About the team The Operations and Service Delivery team, comprising seven specialised units, operates nationally to offer over 50 diverse services to a wide range of internal and external stakeholders, including members, clients, vendors, and staff.
Our core mission is to deliver exceptional customer experiences that enhance our brand and amplify our impact.
The Faculty Engagement Team manages faculty selection, scheduling, and support to ensure the successful execution of educational courses.
About the role As the Faculty Engagement Coordinator, your role will be pivotal in supporting the effective administration of our faculty.
You will be instrumental in providing timely support for participant-facing processes, ensuring faculty resources are efficiently managed, and overseeing key operational tasks such as financial administration, travel coordination, reporting, and facilitating and managing communication.
This is a fantastic opportunity to contribute to enhancing the faculty experience through continuous process improvement and stakeholder engagement.
Your remit will be broad and will include: Manage the reconciliation of invoices, raise purchase orders, and follow up on outstanding and incorrect invoices.
Maintain and update faculty records across multiple systems, ensuring data accuracy.
Manage the faculty inbox, assisting with workflow tickets and inquiries.
Coordinate travel arrangements for faculty activities.
Provide information and advice to faculty members on education policies, procedures, and regulations.
Support the faculty contracting and onboarding processes.
Coordinate faculty-related communications, including the faculty newsletter and maintenance of the team Intranet page.
Provide administrative support to the Education Operations Manager, including reporting and maintaining systems such as Promapp.
Collaborate with various departments to ensure timely delivery of education resources and services.
Facilitate effective communication between faculty members, departments, and other stakeholders.
Desired Skills and Experience About you You will have strong technical aptitude and previous relevant experience, and you will champion the AICD "OneTeam" approach and values of: Accountability, Respect, Excellence and Collaboration.
In addition, you will also have the following: Proven high-level administration experience, ideally from the education or professional sectors.
Demonstrated experience in financial administration including reconciling invoices and raising purchase orders.
Highly developed interpersonal and stakeholder management skills.
Excellent written and verbal communication skills.
Demonstrated commitment to providing high-quality support to stakeholders.
Proven ability to manage multiple tasks and priorities with excellent time and project management skills.
Proficiency in MS Office and familiarity with databases and IT systems, ensuring smooth operations.
Demonstrated ability to review and improve systems and processes for efficiencies.
Exceptional attention to detail in documentation, reporting, and data entry.
Critical thinking and ability to analyse complex situations, identify key connections, and make informed decisions.
Experience working with external faculty or contractors is highly desirable.
Your career at the AICD Our Values Accountability, Respect, Excellence and Collaboration There are many benefits of joining the AICD, but the following are examples of what you can expect: Hybrid/flexible working arrangements.
Access to salary sacrificing and salary continuance (income protection) insurance.
Personal wellbeing support through AICD's robust employee assistance program for you and your immediate family.
A solutions-focused, and collaborative organisation that celebrates a 'One Team' culture.
The AICD is committed to developing its people through a capability framework and ongoing professional development plan.
We support your career through access to our education platform with a wide range of training courses and webinars, professional coaching, and external education support.
An opportunity to contribute to an organisation that is widely respected and considered the 'gold standard' of governance, policy, and leadership.
An opportunity to attend highly sought-after events with influential speakers.
We welcome applications from people of all ages, genders, sexuality, cultural and linguistic backgrounds, Aboriginal and Torres Strait Islander Peoples and people with a disability.
We provide reasonable adjustments including alternate formats to the recruitment process for individuals with disability.
If you require an adjustment to be made during the recruitment process, please email ****** .
For further information on what it's like to work with us, please visit our Careers and LinkedIn Life pages: Please submit a resume and cover letter detailing why you are the best person for the position by clicking 'Apply'.
Please note, applications close on 19 September 2024.
We will be in touch with shortlisted candidates shortly after this date.
If you have any queries regarding this particular opportunity, please contact Edel Ryan, Talent Acquisition Consultant, via email on ****** .
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