Front Office Receptionist

vor 4 Wochen


Gold Coast, Österreich Tfe Hotels Adina Apartment Hotels Vollzeit

Vibe Hotel Gold Coast, 42 Ferny Avenue, Surfers Paradise, Queensland, AustraliaWe're looking for a Front Office Receptionist with a twist at Vibe Hotel Gold Coast.For starters, you'll love putting others first and you're smiling when they are – you're the definition of a people person. Being the go-to for guests, managing admin and giving real local advice is all part of the deal.A magnet for happiness, you hold the secrets to a whole city; the kind of places and experiences others shrug off as urban myth.What you don't know, you'll find out to unlock unrivalled staycations. Plus, you'll add your own unique mix of passion, drive, organisation and flex to everything you do (and make it all look effortless).Like us, you always go the extra mile to make guests feel at home. So do we. It's the reason our guests book, repeat book and love us – and it's why we want you on our team.Make no mistake, we're looking for talented people. But the payoff is big; there's endless possibilities, a great team and the chance to make a real difference.Like you, we wake up with a positive mindset, roll up our sleeves and make the most of whatever comes our way. Every day.We value people with authentic charisma, celebrate the uniqueness of every team member and are big on sharing the rewards.If this sounds like your place, then dive in and find more. You deserve it.Responsibilities:Act as the primary point of contact for guests, providing exceptional customer service.Manage administrative tasks related to front office operations.Provide local advice and recommendations to enhance guest experiences.Assist with check-in and check-out processes efficiently.Handle guest inquiries and resolve issues as they arise.Qualifications:Previous experience in a front office or customer service role preferred.Excellent communication and interpersonal skills.Ability to work in a fast-paced environment.Strong organizational skills and attention to detail.Passion for hospitality and guest satisfaction.
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