Technical Account Manager, Es

Vor 5 Tagen


Melbourne, Österreich Tideri Jobbörse Vollzeit

As a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.

You work backwards from your customer to define a support strategy, deliver expert advice on AWS services in support of questions, project and launch planning and ongoing operational issues.

TAMs are engaged at the account level, providing recommendations and proactive advice through all phases of the cloud adoption life cycle.

Key job responsibilities Every day will bring new and exciting challenges on the job while you:
Act as a single point of contact to Enterprise Accounts Understand your customers outcomes and business goals Make AWS service improvement recommendations that fit with your customer strategy and architecture Evaluate, analyze and present periodic reviews of operational performance to customers Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning Champion and advocate for customer requirements within AWS (e.g.
feature request) Participate in customer requested meetings (onsite or via phone) Leverage key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns Share knowledge and innovate with some of the leading technologists around the world Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible Plan and execute successful business-critical events including product launches, migrations, and modernizations for your customers on AWS.
Minimum Qualifications Experience in at least two of the following technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development.
Internal enterprise or external customer-facing experience with the ability to clearly articulate and present to small and large audiences.
5+ years of experience in similar roles such as a Senior Technical Consultant, Solutions Architect, IT Manager/Engineer or other similar technical role.
Computer Science or Math background.
Working knowledge of software development practices and technologies.
Experience working with AWS technologies.
Solid understanding of technology budget management.
About the team AWS values diverse experiences.
Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.
If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.
We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious.
Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.
Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer.
That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance We value work-life harmony.
Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.
When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community.
We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is committed to a diverse and inclusive workplace.
Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.#J-18808-Ljbffr



  • Melbourne, Österreich Specsolutions Vollzeit

    Account & Relationship Management (Sales) Are you ready to advance your career in the world of CAD technologies?Invenio is looking for a dynamic and passionate Technical Account Manager to join our team based in Box Hill – Head Office.This full-time hybrid role blends technical support with customer account management, offering the perfect opportunity to...


  • Melbourne, Österreich Nutanix Vollzeit

    Hungry, Humble, Honest, with Heart. The Opportunity Do you have strong expertise in virtualization, cloud services, and data center infrastructure?If so, join our Professional Services team at Nutanix as a Technical Account Manager (TAM) in Canberra (Australia) and become a trusted advisor to our valued customers, while gaining access to cross-functional...


  • Melbourne, Österreich Orkes Inc. Vollzeit

    About Us Orkes is a platform for developers to build durable, distributed event-driven applications.Based on the popular open-source orchestration engine Conductor, Orkes lets developers focus on faster go-to-market with applications, scaling them to handle billions of workflows without having to worry about failures, scalability, or visibility into the...


  • Melbourne, Österreich Deputy Vollzeit

    This is a Associate Technical Account Manager role with one of the leading companies in AU right now 🔥 -- Deputy -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Deputy 🧐🧐The Technical Account Manager (TAM) will play a pivotal role in ensuring seamless...


  • Melbourne, Österreich Tbwa ChiatDay Inc Vollzeit

    We build tools to help the best software teams stay happy and productive.We've rethought how CI/CD should work and have built a platform that is fast, reliable, secure, and is able to scale to the needs of the most demanding high-growth tech companies including Shopify, Pinterest, Wayfair, Cruise, PagerDuty, Culture Amp, and Canva.About the Role Buildkite...


  • Melbourne, Österreich Deputy Vollzeit

    This is a Associate Technical Account Manager role with one of the leading companies in AU right now 🔥 -- Deputy -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Deputy 🧐🧐Deputy is a global SaaS workforce management company headquartered in Sydney, San...


  • Melbourne, Österreich Deputy Vollzeit

    At Deputy, we empower businesses to build thriving workplaces - ones where staff are engaged, customers are served well, businesses are legally compliant, and companies' profits thrive. Our reach extends across 100+ countries worldwide, serving more than 330,000 workplaces.Deputy is a global SaaS workforce management company headquartered in Sydney, San...


  • Melbourne, Österreich Glintech Vollzeit

    -Do you have a passion for IT and Technology and take your customer base on their journey?We are seeking a dynamic and experienced Technical Account Manager to join our Managed Services Team.This role requires someone who takes pleasure in exceeding client expectations and possesses the technical expertise to comprehend a customer's technical challenges.The...


  • Melbourne, Österreich Airtree Ventures Pty Vollzeit

    We build tools to help the best software teams stay happy and productive.We've rethought how CI/CD should work and have built a platform that is fast, reliable, secure, and is able to scale to the needs of the most demanding high-growth tech companies including Shopify, Pinterest, Wayfair, Cruise, PagerDuty, Culture Amp, and Canva.About the Role Buildkite...


  • Melbourne, Österreich Deputy Vollzeit

    At Deputy, we empower businesses to build thriving workplaces - ones where staff are engaged, customers are served well, businesses are legally compliant, and companies' profits thrive.Our reach extends across 100+ countries worldwide, serving more than 330,000 workplaces.Deputy is a global SaaS workforce management company headquartered in Sydney, San...


  • Melbourne, Österreich Tideri Jobbörse Vollzeit

    At Deputy, we empower businesses to build thriving workplaces - ones where staff are engaged, customers are served well, businesses are legally compliant, and companies' profits thrive.Our reach extends across 100+ countries worldwide, serving more than 330,000 workplaces.Deputy is a global Saa S workforce management company headquartered in Sydney, San...


  • Melbourne, Österreich Tideri Jobbörse Vollzeit

    At Deputy, we empower businesses to build thriving workplaces - ones where staff are engaged, customers are served well, businesses are legally compliant, and companies' profits thrive.Our reach extends across 100+ countries worldwide, serving more than 330,000 workplaces.Deputy is a global SaaS workforce management company headquartered in Sydney, San...


  • Melbourne, Österreich Deputy Vollzeit

    At Deputy, we empower businesses to build thriving workplaces - ones where staff are engaged, customers are served well, businesses are legally compliant, and companies' profits thrive. Our reach extends across 100+ countries worldwide, serving more than 330,000 workplaces.Deputy is a global SaaS workforce management company headquartered in Sydney, San...


  • Melbourne, Österreich Deputy Vollzeit

    At Deputy, we empower businesses to build thriving workplaces - ones where staff are engaged, customers are served well, businesses are legally compliant, and companies' profits thrive.Our reach extends across 100+ countries worldwide, serving more than 330,000 workplaces. Deputy is a global SaaS workforce management company headquartered in Sydney, San...


  • Melbourne, Österreich Deputy Vollzeit

    At Deputy, we empower businesses to build thriving workplaces - ones where staff are engaged, customers are served well, businesses are legally compliant, and companies' profits thrive. Our reach extends across 100+ countries worldwide, serving more than 330,000 workplaces. Deputy is a global SaaS workforce management company headquartered in Sydney, San...


  • Melbourne, Österreich Pismo Soluções Tecnologicas Ltda. Vollzeit

    Technical Account Manager, InternationalAustraliaPismoOur mission at Pismo is to replace the outdated infrastructure that still powers the backend of most digital payments.We are a technology company known for our leading core banking and payment platform.Our platform provides cloud-native solutions for core banking and payments, paving the way for a new...


  • Melbourne, Österreich Roc Consulting Vollzeit

    Technical Account Manager | Electronic SecurityThis business specializes in comprehensive access control and security solutions nationwide.With over 50 years of experience, they offer services including access control, locksmithing, and security integration, catering to various sectors such as schools, hospitals, and commercial facilities.They combine...

  • Account Manager

    vor 1 Monat


    Melbourne, Österreich Tideri Jobbörse Vollzeit

    Product Management & Development (Information & Communication Technology) Full time The Manager, Product & Technical Accounts (Australia & New Zealand) is responsible for providing technical and operational support and expertise to local partnership activity, and driving a market-localised product experience that enhances sustained subscriber and revenue...


  • Melbourne, Österreich Amazon Vollzeit

    Technical Account Manager-ISV, ES - APJC - ANZJob ID: 2817022 | Amazon Web Services Australia Pty LtdAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers for software industries in building applications and services on the AWS platform.You...


  • Melbourne, Österreich Zscaler Vollzeit

    Our Customer Success Strategy & Operations team uses valuable data and market research to help our customers succeed and drive value. Our teams collaborate to identify solutions using competitor and industry trend analysis, providing valuable insights for strategic decision-making. We're responsible for facilitating smooth transitions during organizational...