New Business Account Manager
Vor 4 Tagen
Get AI-powered advice on this job and more exclusive features.
This range is provided by Foodhub.
Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay rangeA$70,000.00/yr - A$75,000.00/yr
Who Are We? Foodhub is a highly successful tech business providing Online Ordering and POS systems to the restaurant and takeaway industry worldwide.
With over 30,000 clients spanning Australia, New Zealand, UK, Ireland, USA, Canada, and more, we empower our partners to thrive in a competitive market through innovative technology solutions.
Our Mission Our mission is to enhance the consumer experience from the moment an order is placed until it arrives at the door and beyond.
By leveraging a 0% commission model, cutting-edge technology, dedicated customer service, and national advertising campaigns, we ensure our restaurant and takeaway partners are in the best possible hands.
Join Our Team As the food and hospitality sector experiences unprecedented growth, we are looking for a dedicated all-rounder to join our local warehouse team.
This role also involves hands-on work in our Warehouse, making it perfect for someone who enjoys a dynamic and varied work environment.
If you have exceptional communication skills, a passion for delivering outstanding customer experiences, and the drive to help build and support our growing team, we want to hear from you.
Join us at Foodhub and be part of the future of food technology.
About The Role: Reporting to the General Manager, you will be responsible for the Onboarding of brand new clients and working with those clients for their first 3 months with Foodhub and servicing existing clients through inbound calls, setting them up for success on our platform.
Responsibilities: Monitor and oversee all aspects of the account /restaurant on-boarding pipeline and identify processing gaps and delays, to ensure the on-boarding journey is timely and our clients are fully supported throughout.Utilize, manage, and update various client and on-boarding databases to ensure data is up to date and accurately depicts current pipeline activity.Contact restaurants prior, during, and post on-boarding to build brand rapport and assist with any queries to ensure clients are fully comfortable and satisfied with our processes and systems so they will have the best chance of success on our platform.Facilitate and assist in the collection and entry of data such as menus, operational details, forms, and reports required for new account set up.Assist with on-boarding related administration, reporting, and process implementation for our restaurant partners.Monitor hardware dispatch to restaurants, along with installation time frames, to ensure this on-boarding stage is operating in a timely and efficient manner, flagging issues or delays to management where necessary.Arrange various on-boarding functions as needed, such as POS and menu integration for new restaurant sites and coordinating CRM requirements.Coordinate and/or assist with appropriate technical training and support for clients, when required, as part of the on-boarding process.Liaise and collaborate with local, global, and cross-functional department teams to assist in conducting and improving both the client on-boarding and sales experience, in conjunction with exercising appropriate levels of escalation to appropriate teams as directed by the Employer.Provide courteous and professional service to customers via phone, email, or other forms of chat.Respond to incoming customer calls promptly and professionally.Address both inbound and outbound customer concerns, complaints, and inquiries effectively and in a timely manner, ensuring thorough follow-ups.Troubleshoot customer issues effectively, offering solutions or escalating to appropriate departments as needed.Undertake a range of general administrative and clerical duties that may include providing customer service to customers and other stakeholders, utilizing computer and customer management systems and software, and data entry and reporting.Seniority levelAssociate
Employment typeFull-time
Job functionCustomer Service
IndustriesTechnology, Information and Internet, Software Development, and Hospitality
#J-18808-Ljbffr
-
Account Manager
Vor 4 Tagen
Melbourne, Österreich Elsevier VollzeitAccount Manager - New Business DevelopmentAccount Manager - New Business DevelopmentApply locations Sydney time type Full time posted on Posted Yesterday job requisition id R88295About our TeamJoin the vibrant and accomplished Elsevier Health eSales team, comprising of 10 dedicated professionals located across NSW, QLD, VIC, and NZ.Together, we collaborate...
-
Account Manager
Vor 4 Tagen
Melbourne, Österreich Lexisnexis Risk Solutions VollzeitAccount Manager - New Business DevelopmentApply locations Sydney time type Full time posted on Posted Yesterday job requisition id R88295About our TeamJoin the vibrant and accomplished Elsevier Health eSales team, comprising of 10 dedicated professionals located across NSW, QLD, VIC, and NZ.Together, we collaborate with healthcare providers and higher...
-
Account Manager
vor 9 Stunden
Melbourne, Österreich Lexisnexis Risk Solutions VollzeitAccount Manager - New Business DevelopmentApply locations Sydney time type Full time posted on Posted Yesterday job requisition id R88295About our TeamJoin the vibrant and accomplished Elsevier Health eSales team, comprising of 10 dedicated professionals located across NSW, QLD, VIC, and NZ.Together, we collaborate with healthcare providers and higher...
-
Account Manager
Vor 4 Tagen
Melbourne, Österreich Lexisnexis Risk Solutions VollzeitAccount Manager - New Business DevelopmentApply locations Sydney time type Full time posted on Posted 2 Days Ago job requisition id R88295About our TeamJoin the vibrant and accomplished Elsevier Health eSales team, comprising of 10 dedicated professionals located across NSW, QLD, VIC, and NZ.Together, we collaborate with healthcare providers and higher...
-
Account Manager
Vor 4 Tagen
Melbourne, Österreich Elsevier VollzeitAccount Manager - New Business DevelopmentAccount Manager - New Business DevelopmentApply locations Sydney time type Full time posted on Posted Yesterday job requisition id R88295About our TeamJoin the vibrant and accomplished Elsevier Health eSales team, comprising of 10 dedicated professionals located across NSW, QLD, VIC, and NZ.Together, we collaborate...
-
New Business Account Executive
vor 20 Stunden
Melbourne, Österreich Tbwa ChiatDay Inc VollzeitAdRoll is seeking an Account Executive to join our Sales team.In this role, you are responsible for evangelizing our full funnel performance marketing platform and building strong relationships to win net new logos.We're looking for someone who enjoys hunting and building new relationships, can think strategically, is collaborative, and has the drive to...
-
Stripe | Account Executive, Platforms
Vor 4 Tagen
Melbourne, Österreich Buscojobs VollzeitWho we are About Stripe Stripe is a financial infrastructure platform for businesses.Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.Our mission is to increase the GDP of the internet, and we have a staggering amount of...
-
Account Executive, Enterprise
Vor 4 Tagen
Melbourne, Österreich Buscojobs VollzeitWho we areAbout Stripe Stripe is a financial infrastructure platform for businesses.Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.Our mission is to increase the GDP of the internet, and we have a staggering amount of...
-
Client Account Manager
Vor 4 Tagen
Melbourne, Österreich Healthcare Business Consulting Group VollzeitAre you a smart, fast, driven Client Account Manager who wants to be part of the most dynamic and creative Digital Marketing and Coaching Company in Australia?If you've got a passion for marketing & coaching, you're skilled in interpersonal relationships, and you're a lightning fast learner, you might just be the person we're looking for.We are an online...
-
Lexisnexis Risk Solutions | Account Manager
Vor 4 Tagen
Melbourne, Österreich Tideri Jobbörse VollzeitAccount Manager - New Business Development Apply locations Sydney time type Full time posted on Posted Yesterday job requisition id R88295 About our TeamJoin the vibrant and accomplished Elsevier Health eSales team, comprising of 10 dedicated professionals located across NSW, QLD, VIC, and NZ.Together, we collaborate with healthcare providers and higher...
-
Account Executive, New Business
Vor 4 Tagen
Melbourne, Österreich Buscojobs VollzeitAccount Executive, New Business (Mid-Market) We're looking for an Account Executive, New Business (Mid-Market) to help us develop and close new business with mid-market Hootsuite customers within our landmark industries.You will work in a fast-paced sales environment selling Hootsuite solutions to prospective customers.You will work with our inbound lead...
-
New Business Account Executive
Vor 4 Tagen
Melbourne, Österreich Rewardgateway VollzeitAt Reward Gateway, we're driven by our mission to "make the world a better place to work." Across the globe over 750 of us work together to bring this to life through our products and technology.We help our 4000+ clients and their leaders to transform employee experience that will attract, engage and retain top talent through employee benefits, strategic...
-
Monograph | Account Executive, Enterprise
Vor 4 Tagen
Melbourne, Österreich Buscojobs VollzeitWho we are About Stripe Stripe is a financial infrastructure platform for businesses.Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.Our mission is to increase the GDP of the internet, and we have a staggering amount of...
-
Key Account Manager
Vor 4 Tagen
Melbourne, Österreich Sig Combibloc Group Ltd VollzeitSelect how often (in days) to receive an alert:This role is responsible for managing key accounts, driving new business opportunities, developing strategic business plans, and achieving revenue and profitability targets while fostering long-term relationships with clients and stakeholders.KEY RESPONSIBILITIES Responsible for the key account management of...
-
Melbourne, Österreich Buscojobs VollzeitWho we are About Stripe Stripe is a financial infrastructure platform for businesses.Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.Our mission is to increase the GDP of the internet, and we have a staggering amount of...
-
Accounts Manager/Business Development Officer
vor 20 Stunden
Melbourne, Österreich Als Limited VollzeitAccounts Manager/Business Development OfficerExciting Accounts Management BDO role for Enviro Laboratory.Leverage strong client relationships, drive growth and manage key clients.Apply today!About the RoleALS Environmental is poised for growth and requires a motivated and collaborative Accounts Manager/Business Development Officer to play a pivotal role in...
-
Melbourne, Österreich Dutt VollzeitNational Business Development Manager – New AccountsDUTT is Australia's leading solution-based logistics partner, providing our services into retail, commercial, and education sectors.With over 40+ years of experience, we are excited to take our business to the next level and share our expertise with future clients.Key Responsibilities: Identify and secure...
-
Business Development
Vor 4 Tagen
Melbourne, Österreich Australasian Promotional Products Association VollzeitWe are a multi-award winning firm that is a leader in the creation of promotional products and branded merchandise.Our team strives to deliver solutions that are unique and memorable, meeting each marketing brief, large or small with a personalised service that is the highest standard in the industry.We are looking for an enthusiastic and highly motivated...
-
Business Development Manager
vor 20 Stunden
Melbourne, Österreich The Family Business Consulting Group, Inc. (Fbcg) VollzeitWe're looking for a Business Development Manager, ready to introduce our technology to restaurants throughout Melbourne.Our ideal candidate has a good understanding of outbound sales, a keen interest in both tech and food, and is excited to be part of a young, diverse and vibrant team.About usEatClub is a fast-growing tech company with global...
-
Business Development
Vor 4 Tagen
Melbourne, Österreich Australasian Promotional Products Association VollzeitWe are a multi-award winning firm that is a leader in the creation of promotional products and branded merchandise.Our team strives to deliver solutions that are unique and memorable, meeting each marketing brief, large or small with a personalised service that is the highest standard in the industry.We are looking for an enthusiastic and highly motivated...
