Foster Community Program Coordinator
vor 1 Woche
Veterinary Services & Animal Welfare (Farming, Animals & Conservation)
Full time
RSPCA Queensland is a non-government, community-based charity dedicated to improving the lives of domestic, farmed, and native animals in Queensland.
Our mission statement is simple but powerful: Together We Change Lives.
About the role Are you passionate about animal welfare, community engagement, and building relationships?
We're looking for a dedicated Foster Care Coordinator to join our team and help ensure the success of RSPCA Queensland's foster care program.
In this role, you will recruit, train, and support foster carers while coordinating animal placements to meet their individual needs.
You'll foster strong relationships within the community and ensure a positive experience for foster carers, animals, and staff alike.
This role will also involve creating and managing initiatives to enhance the foster care program while aligning with RSPCA's strategic goals.
If you're ready to make a difference in the lives of animals and the people who care for them, we want to hear from you
What you'll do Foster Carer Recruitment and Support:Identify, recruit, and interview potential foster carers.Coordinate onboarding and training for new carers, ensuring alignment with program protocols.Provide ongoing guidance, support, and resources to foster carers.Address concerns or challenges raised by carers and provide timely solutions.Build strong, lasting relationships with carers to ensure retention and a positive fostering experience.Animal Placement and Monitoring:Match animals with suitable foster carers based on their needs and capabilities.Regularly monitor and assess the health, well-being, and progress of foster animals.Conduct check-ins with foster carers to track progress and resolve any issues.Program Management and Administration:Maintain accurate records of foster placements, including animal details, medical records, and communications.Report on program statistics, including foster numbers, adoption outcomes, and feedback.Implement and manage initiatives to align with RSPCA's Animal Services strategic plan.Set and monitor targets in collaboration with the Head of Animal Services to reduce animal length of stay.Community Engagement and Training:Facilitate and lead foster carer support groups.Organise and attend community events to recruit carers and facilitate animal placements.Develop and deliver training resources for staff, volunteers, and foster carers.Collaborate with other departments to ensure exceptional support and communication with stakeholders.Confidently handle animals to support foster placements and ensure their well-being.Who are we looking for? A formal qualification in Animal Care or equivalent experience in the animal care or welfare industry.2–3 years' experience in a customer-focused role and at least 2 years in animal care or welfare.Strong verbal and written communication skills, including public speaking and conflict resolution.Excellent relationship-building skills and a customer-service mindset.Proficiency in Word, Excel, and other relevant software programs.Experience in project management and team leadership is highly regarded.General knowledge of animal handling and a commitment to ongoing professional development.Sound understanding of animal welfare legislation and policies.Exceptional time management, organisational, and problem-solving skills.Physical ability to handle a minimum weight of 10 kilograms.Passion for animal welfare and alignment with RSPCA's mission, vision, and values.Benefits and culture: Access to counselling and mental health support services, paid parental leave, flexible working arrangements, companion animal leave, and study leave.On-site parking, free animal adoption options, staff discounts with retailers, free pet vaccines, and 40% off Royal Canin pet food.Opportunities for professional development and career progression.Countless chances to interact with the animals in our care.Be part of a purpose-driven organisation where your work has a direct impact on animal welfare.Equity: We are an equal-opportunity employer, firmly committed to ensuring a fair and inclusive hiring process.
We welcome applicants from all backgrounds, regardless of race, gender, age, religion, identity, or experience, to join our diverse team.
Interested? Apply now
Shortlisting will commence before the closing date, so apply today to be part of our mission
Successful candidates will be subject to a Police Check and may be required to undergo a pre-employment medical assessment.
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