Video Conferencing Support Technician
vor 1 Woche
About the Opportunity
Due to continued growth, an exciting opportunity has been created to join Programmed as a Video Conferencing Support Technician, working within our Electrical Technologies team.
This role will support and maintain the Microsoft Teams room environment through active, in person monitoring and alerting/support tools. Team members will be required to help with incident and problem management in corporate offices as well as remote support for international teams through phone and email.
Based at our Artarmon office, this permanent full-time role offers the opportunity to make a meaningful impact on the operations and services of a major financial institution, serving the everyday needs of businesses and individual banking customers across Australia.
Nature of the position: Permanent, Full-Time
Location: Sydney
Benefits
Attractive salary package
Long term career potential
Paid parental leave and great discounts with selected retailers
An Employee Assistance Program, which incorporates a tailored wellbeing initiative
Key Responsibilities
Support the installation, configuration & monitoring of all Microsoft Teams room projects into service
Ability to troubleshoot Audio Visual and Video Conference hardware
Manage service requests, incidents, and changes, applying problem-solving skills to maintain high-quality service standards
Maintain accurate data on client assets within internal systems and ensure up-to-date records
Regularly monitor AV system performance, applying software updates and maintenance tasks to maintain system reliability
Work closely with cross-functional teams to plan and execute AV/VC projects, enhancing service quality
About You
Relevant technical certifications (Crestron, Cisco, Microsoft) are advantageous
Experienced in customer service or technical support, ideally in a corporate environment
Knowledge of Service Now and hands on experience using MS Teams & Cisco Webex
Excellent problem-solving skills and the ability to work well under pressure
Experience liaising & troubleshooting with client IT & Network teams (desired but not essential)
Experience managing Microsoft Teams Rooms on Android (desired but not essential)
Experience with room acoustics and DSP implementation (desired but not essential)
About Us
Programmed is a leading provider of operations and maintenance services across all industry sectors including education, health, infrastructure, manufacturing, transport and mining in Australia and New Zealand.
Our Electrical Technologies division is a multi-service provider specializing in the design, implementation, and maintenance of audio-visual and IT solutions for leading private and public sector clients, ensuring seamless workplace connectivity and communication.
We encourage career development, support flexibility and care about your personal wellbeing and safety. Join the Programmed team today.
Work With Us
Submit your application today and join us on our mission to build outstanding people, strong customers, and great communities.
Our Commitment
Programmed and PERSOLKELLY supports a workplace culture of zero harm and encourages this in all that we do.
Programmed and PERSOLKELLY strives for diversity, inclusion and equality of our people. We seek a workforce that is representative of the communities we work in. We encourage people of all cultures, gender, age, sexual orientation or abilities to apply.
To learn more about working with Programmed and PERSOLKELLY, we encourage you to visit our website.
-
Video Conferencing Support Technician
vor 1 Woche
Sydney, Österreich Programmed VollzeitAbout the Opportunity Due to continued growth, an exciting opportunity has been created to join Programmed as a Video Conferencing Support Technician, working within our Electrical Technologies team. This role will support and maintain the Microsoft Teams room environment through active, in person monitoring and alerting/support tools. Team members will be...
-
It Support Analyst
vor 3 Wochen
Sydney, Österreich Hpx Group Pty VollzeitAn exciting opportunity to join a rapidly growing business with an amazing culture. We're looking for an experienced IT Support Analyst with a passion for video conferencing technology to take ownership of our video conferencing infrastructure.The RoleReporting to our IT Support Lead, you will be the go-to expert for managing, maintaining, and...
-
It Support Analyst
vor 3 Wochen
Sydney, Österreich Hpx Group Pty VollzeitAn exciting opportunity to join a rapidly growing business with an amazing culture.We're looking for an experienced IT Support Analyst with a passion for video conferencing technology to take ownership of our video conferencing infrastructure.The Role Reporting to our IT Support Lead, you will be the go-to expert for managing, maintaining, and...
-
Sydney, Österreich Job Hopper VollzeitOpportunity for Aspiring Technicians: Video Doorbell Installation Specialist in GreenacreStarting Pay: $21/hrWe are seeking diligent and enthusiastic individuals to join our team as full-time Video Doorbell Installation Specialists in Greenacre. With us, you will embark on a rewarding career learning the latest in video security technology installation.Our...
-
Sydney, Österreich Tideri Jobbörse VollzeitOpportunity for Aspiring Technicians: Video Doorbell Installation Specialist in Greenacre Starting Pay: $21/hr We are seeking diligent and enthusiastic individuals to join our team as full-time Video Doorbell Installation Specialists in Greenacre.With us, you will embark on a rewarding career learning the latest in video security technology installation.Our...
-
Onsite Audio Visual
vor 4 Wochen
Sydney, Österreich Austcorp Executive Recruitment Pty Ltd VollzeitOnsite AV / UC Support Technician - SydneyAbout the Company:Join an Audio Visual Technology Specialist in Sydney with a strong presence in Corporate, Education and Government Sectors. This is an organisation with deep roots in AV / ICT Technology providing exceptional service and support to their clients around APAC. Rewarding Career Progression...
-
Digital Support Technician
vor 2 Wochen
Sydney, Österreich Jemena Group VollzeitDigital Support Technician - Level 2 About Us Jemena is an Australian energy company that owns and operates over $11.5 billion worth of gas and electricity transportation assets across Australia, supplying millions of households and businesses with essential services every day.About the role: The Digital Support Technician is responsible for providing...
-
Onsite Audio Visual
vor 1 Monat
Sydney, Österreich Austcorp Executive Recruitment Pty Ltd VollzeitOnsite AV / UC Support Technician - Sydney About the Company: Join an Audio Visual Technology Specialist in Sydney with a strong presence in Corporate, Education and Government Sectors.This is an organisation with deep roots in AV / ICT Technology providing exceptional service and support to their clients around APAC.Rewarding Career Progression...
-
It Support Technician
vor 1 Monat
Sydney, Österreich New Forests VollzeitThe below information outlines the role title, location and details of our vacancy. Please review and select "apply" to formalise your interest. You may also pass the details of this role onto another person by using the "Nominate Someone" button.Vacancy NameVacancy No: VN090DescriptionNew Forests seeks an energised candidate, excited about the world of AI...
-
Onsite Audio Visual
vor 3 Wochen
Sydney, Österreich Tideri Jobbörse VollzeitOnsite AV / UC Support Technician - Sydney About the Company: Join an Audio Visual Technology Specialist in Sydney with a strong presence in Corporate, Education and Government Sectors.This is an organisation with deep roots in AV / ICT Technology providing exceptional service and support to their clients around APAC.Rewarding Career Progression...
-
Av And Technology Specialist
vor 2 Monaten
Sydney, Österreich Westpac Group VollzeitPermanent, full-time role Sydney based role How will I help? This position exists to deliver high quality AV and Technology support to the Westpac Group's employees and facilities, and liaise with third party AV suppliers to deliver technology for meetings and events.Key responsibilities include consultation, set-up and monitoring of internal events, and...
-
Equipment Staging Technician
vor 1 Woche
Sydney, Österreich Telstra Corporation VollzeitEquipment Staging Technician - Kemps Creek, NSWJob SummaryJob DescriptionWho We AreWe're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.This includes making Telstra the place you want to work. For...
-
Equipment Staging Technician
vor 1 Woche
Sydney, Österreich Telstra Corporation VollzeitEquipment Staging Technician - Kemps Creek, NSWJob Summary Job DescriptionWho We AreWe're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.This includes making Telstra the place you want to work. For...
-
Equipment Staging Technician
vor 1 Woche
Sydney, Österreich Telstra Corporation VollzeitEquipment Staging Technician - Kemps Creek, NSWJob SummaryJob DescriptionWho We AreWe're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.This includes making Telstra the place you want to work. For...
-
Senior It Support Specialist
vor 2 Monaten
Sydney, Österreich Tideri Jobbörse VollzeitPosition Summary: The Senior IT Support Specialist will have dual responsibilities, one, providing technical expertise to resolve escalated incidents and issues associated with the IT platform and two, directing a Support Services Team in support of 700+ employees across multiple geographic locations.This role is responsible for leading and overseeing all...
-
Equipment Staging Technician
vor 1 Woche
Sydney, Österreich Telstra Corporation VollzeitEquipment Staging Technician - Kemps Creek, NSWJob Summary Job DescriptionWho We AreWe're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.This includes making Telstra the place you want to work. For...
-
Sydney, Österreich TikTok VollzeitThis is a Graduate Technical Support/Operations Engineer, Video Arch role with one of the leading companies in AU right now 🔥 -- TikTok -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at TikTok 🧐🧐We are looking for talented individuals to join us in 2025. As a...
-
Customer Success Manager, Anz
vor 4 Stunden
Sydney, Österreich Pexip VollzeitPexip is looking for a new Rockstar working for our ANZ team, based in Sydney. The role is for a Customer Success Manager that will be based in Sydney and will report to our Regional Leader for Australia and New Zealand. The candidate will benefit from the ability to work flexibly, using Pexip's advancedAbout the companyExperience better video meetings, no...
-
Sydney, Österreich Seisma Group VollzeitTechnical Support Analyst | Finance enterprise | 6 months +Help Desk & IT Support (Information & Communication Technology)Contract/TempWe are always looking for incredible consultants to join our teams as our workforce expands geographically around Australia and New Zealand.Our clients are across banking and finance, agriculture, entertainment, government &...
-
Sydney, Österreich Tideri Jobbörse VollzeitTechnical Support Analyst | Finance enterprise | 6 months + Help Desk & IT Support (Information & Communication Technology) Contract/Temp We are always looking for incredible consultants to join our teams as our workforce expands geographically around Australia and New Zealand.Our clients are across banking and finance, agriculture, entertainment, government...
