Buscojobs | Reception Service Officer

vor 4 Stunden

Central Coast, Österreich Tideri Jobbörse Vollzeit

Job Description
Location : North East Region | Albury / Wodonga
Job type : Casual
Organisation : Department of Families, Fairness and Housing
Salary : $58,539 - $75,175
Occupation : Administration / Secretarial
Reference : VG / DFFH / COPL / 386683
Job posted : 10 / 12 / 2024
Closes : 26 / 12 / 2024
Classification : VPSG2
Contact : Sue Hurst - Reception Services Supervisor
The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.

Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+ equality, veterans, women and youth.
The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.

We are committed to developing and supporting a workforce that is well equipped and highly motivated.
All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities.

THE ROLE
Reception Services Officer - Casual Opportunities Available
The Reception Services Officer role is a critical position within the offices as it provides the first impression of the organisation and fulfills the critical role in assisting clients, staff, visitors, contractors and other stakeholders.
The role ensures customers are provided with accurate information and referred to the correct program area.
The position is critical in ensuring customer service is delivered efficiently and in line with departmental values.

Accountabilities Include
As part of a team, deliver a high quality telephone and reception service to clients, service providers and members of the public by maintaining a welcoming and professional manner, acknowledging all visitors and callers, respecting diversity and responding promptly to their needs in turn.
Attend appropriately to each individual enquiry by taking a helpful approach, establishing the purpose of the visit or call, assessing the service required and providing the appropriate response.
Maintain effectively working relationships, liaise efficiently and professionally with all levels of staff.
COVID-19 VACCINATION
The department strongly recommends (but does not mandate) that employees maintain their COVID-19 vaccination status in accordance with current ATAGI (Australian Technical Advisory Group on Immunisation) advice, given their individual circumstances.
As of June 2023, DFFH does not require evidence of COVID-19 vaccination status.

How To Apply
All VPS employees (and ex-VPS employees with extended access to the Jobs and Skills Exchange website) MUST apply via the Jobs and Skills Exchange (JSE) portal.

Applicants are encouraged to apply online.
Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa.
Work eligibility will be checked as part of the recruitment process.

Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (
Please apply to submit your interest in this position.

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