Achieve Australia | It Support Analyst
vor 10 Stunden
We are looking for a motivated IT Support Analyst to join our busy team and split their time between technical support and site visits around Sydney.
07th January, 2025 Purpose of the IT Support Analyst role
As an IT Support Analyst at Achieve Australia, your primary goal is to provide Level 1/Level 2 IT support to our users in a high volume, fast paced environment.
You will be involved in setting up IT hardware, providing Office 365 applications support, infrastructure support, user training, SharePoint administration and site visits in the Greater Sydney area.
Role Responsibilities:
Your work will be split equally between support for sites, including site visits (across Greater Sydney) and Head Office support:
Installation, configuration and support of computer hardware, software, business systems, networks, telephony (including mobile devices), printers and scanners.
Providing onsite support to staff and clients across all Achieve Australia cluster homes and enterprises.
Responding in a timely manner and in line with internal Service Level Agreements (SLA) to ICT service issues and requests (Level 1 and Level 2 Helpdesk Support function).
Providing support to Office 365 environments and ICT infrastructure services to all Achieve Australia sites.
Provision of technical support across the company (this may be in person, remotely or over the phone).
Working with experienced Senior ICT Team members to maintain ICT best practice environments.
Some repair and replacement of equipment as necessary.
Testing of new technology as needed.
To be successful in this role, you will need:
Ability to visit sites across the region.
Candidates without a current NSW driver's licence are subject to a risk assessment.
NDIS Workers Screening Check, Working with Children Check and the eligibility to work in Australia.
A broad knowledge of technical infrastructure from Office 365 applications support, infrastructure to Mobile Device support.
Experience supporting Windows Operating System (Windows 10 and above), Microsoft Products and end user support.
Experience supporting Active Directory, O365 Administration, SharePoint Administration, SDWAN, Service Desk Tools (such as Manage engine), Microsoft Intune MDM, networking skills and remote desktop with computer users.
Interpersonal skills to work with various tech professionals, vendors and computer users.
Great attention to detail and time management skills.
Excellent problem-solving skills and the ability to multitask.
Completed tertiary qualifications or equivalent in an ICT or associated business discipline.
A positive, customer-oriented attitude and the ability to remain calm under pressure.
Aptitude/willingness to improve skill set in the technology support space and add value to an existing support team.
Willingness to travel to multiple sites and at short notice.
Work independently and unsupervised.
Up to 3 years' experience in all of the mandatories listed.
Experience working in the Non-For-Profit organisation will be an advantage.
Achieve Australia has been supporting people with disability for 70 years.
Be part of our proud tradition.
Achieve is a registered NDIS provider delivering integrated clinical, health, social, and disability services.
Join us in providing exceptional support services in accommodation, community participation, supported employment, and support coordination.
We operate across Greater Sydney and the Northern Rivers regions in NSW.
What Sets Us Apart
Our Commitment:
At Achieve, it's more than a job.
Our dedicated staff make a positive difference to the people we support each day and in turn, we support our staff.
We value our team in an environment where everyone can proudly be themselves.
We embrace diversity, recognising the richness that different life experiences, languages, and cultures bring to our clients and to Achieve as an organisation.
Great employee benefits:
Salary packaging options mean you keep more of your take home pay before tax.
Car leasing is another salary packaging option.
Free personal and financial counselling for you and your family.
Range of paid leave and flexible work arrangements.
Support for a healthy lifestyle, including fitness memberships and wellness programs.
Regular training and support to succeed in your role.
A strong record of promoting from within.
Do you need more information?
If you would like a copy of the role description, please email our team on
How to apply:
To register your interest, please click 'Apply Now' and provide a resume and cover letter outlining your suitability for the role.
Achieve Australia is committed to safer recruitment practices, which safeguard and promote the welfare of the people we support, and staff are expected to share this commitment.
To achieve this, your application may be subject to pre-employment checks including reference checks, a Police check, NDIS Worker Check, Working with Children check, right to work in Australia check.
Please note criminal history does not immediately affect employment opportunities.
#J-18808-Ljbffr
-
It Support Analyst
Vor 2 Tagen
Sydney, Österreich Achieve Australia VollzeitWe are looking for a motivated IT Support Analyst to join our busy team and split their time between technical support and site visits around Sydney.07th January, 2025Purpose of the IT Support Analyst roleAs an IT Support Analyst at Achieve Australia, your primary goal is to provide Level 1/Level 2 IT support to our users in a high volume, fast paced...
-
It Support Analyst
vor 10 Stunden
Sydney, Österreich Achieve Australia VollzeitWe are looking for a motivated IT Support Analyst to join our busy team and split their time between technical support and site visits around Sydney.07th January, 2025 Purpose of the IT Support Analyst role As an IT Support Analyst at Achieve Australia, your primary goal is to provide Level 1/Level 2 IT support to our users in a high volume, fast paced...
-
Disability Support Worker
Vor 2 Tagen
Sydney, Österreich Achieve Australia VollzeitJoin our new disability service in Sutherland.We have permanent part-time contracts on offer with salary packaging opportunities.Apply now!23rd December, 2024Purpose of the Disability Support Worker roleAs a Support Worker at Achieve Australia, your primary goal is to provide person-centered quality support services to people with a disability.You will...
-
Disability Support Worker
vor 2 Wochen
Sydney, Österreich Achieve Australia VollzeitJoin our new disability service in Sutherland.We have permanent part-time contracts on offer with salary packaging opportunities.Apply now!23rd December, 2024Purpose of the Disability Support Worker roleAs a Support Worker at Achieve Australia, your primary goal is to provide person-centered quality support services to people with a disability.You will...
-
Disability Support Worker
Vor 2 Tagen
Sydney, Österreich Achieve Australia VollzeitJoin our new disability service in Sutherland.We have permanent part-time contracts on offer with salary packaging opportunities.Apply now!23rd December, 2024 Purpose of the Disability Support Worker role As a Support Worker at Achieve Australia, your primary goal is to provide person-centered quality support services to people with a disability.You will...
-
Senior Disability Support Worker
Vor 2 Tagen
Sydney, Österreich Achieve Australia VollzeitWe are looking for experienced Senior Support Worker to join our team and provide 2:1 support to our client.Apply now for a unique opportunity.25th November, 2024Purpose of the Senior Support Worker roleWe have a permanent part-time opportunity for a Senior Disability Support Worker to join our team on a 24/7 rotating roster.This is 2:1 support for a client...
-
Casual Disability Support Worker
vor 1 Monat
Sydney, Österreich Achieve Australia VollzeitJoin our day program in Epping for day shifts or afternoon shifts on casual rates.Apply now and join our supportive team!20th November, 2024Purpose of the Disability Support Worker roleAs a Support Worker at Achieve Australia, your primary goal is to provide person-centered quality support services to people with a disability.You will support our clients to...
-
It Support Analyst
vor 4 Wochen
Sydney, Österreich Dcv Technologies VollzeitIT Support Analyst We have a fantastic opportunity for a junior IT Support Analyst (Recent UK University graduate with a degree in Computer Science / Computing / similar) with at least 6 months + 1st line IT Support experience and previous administration of Microsoft Active Directory, Azure, M365 & Office 365 as well as experience in supporting Windows 10 &...
-
Lead It Systems Support Analyst
vor 3 Monaten
Sydney, Österreich West Recruitment Pty Ltd VollzeitEmail: : 9689 8988West Sector: TechnologyJob Summary- National wholesale distribution company- Brilliant team environment- Salary to $120,000 + Super + Profit shareJob DescriptionAbout your employerWest Technology is pleased to be partnering with a thriving national wholesale distribution company based in Western Sydney.You'll be part of a vibrant and fun...
-
Lead It Systems Support Analyst
vor 3 Monaten
Sydney, Österreich Tideri Jobbörse VollzeitEmail: Call: 9689 8988 West Sector: Technology Job Summary - National wholesale distribution company- Brilliant team environment- Salary to $120,000 + Super + Profit share Job Description About your employerWest Technology is pleased to be partnering with a thriving national wholesale distribution company based in Western Sydney.You'll be part of a vibrant...
-
Lead It Systems Support Analyst
vor 2 Monaten
Sydney, Österreich West Recruitment Consulting VollzeitEmail: ******Call: 9689 8988West Sector: TechnologyJob Summary- National wholesale distribution company- Brilliant team environment- Salary to $120,000 + Super + Profit shareJob DescriptionAbout your employerWest Technology is pleased to be partnering with a thriving national wholesale distribution company based in Western Sydney.You'll be part of a vibrant...
-
Sydney, Österreich Achieve Australia VollzeitMarketing and Communications Production SpecialistManage the flow of exciting multimedia projects and events while keeping the fun alive in our dynamic marketing team.Join Our Marketing Dream Team!Are you the ultimate multitasker who loves keeping creative chaos organised?Do you have a knack for turning big ideas into seamless, high-quality productions?We're...
-
Assistant In Nursing
vor 1 Monat
Sydney, Österreich Achieve Australia VollzeitJoin our accommodation service in North Ryde and grow your career in disability. We offer permanent part time hours starting in January. Apply now!05th December, 2024Purpose of the Assistant in Nursing roleAs an Assistant in Nursing at Achieve Australia, your primary goal is to provide person-centered quality support services to people with a disability. You...
-
Registered Nurse
Vor 2 Tagen
Sydney, Österreich Achieve Australia VollzeitJoin our disability accommodation service in Summer Hill on a permanent part-time basis including nights.Apply now!20th December, 2024Purpose of the Registered Nurse roleAs a Registered Nurse at Achieve Australia, your primary goal is to provide person-centered quality clinical services to people with a disability.You will monitor and review health care...
-
Registered Nurse
Vor 2 Tagen
Sydney, Österreich Achieve Australia VollzeitJoin our disability service in Ryde on a permanent part-time basis and work a range of shifts including nights.Apply now!12th December, 2024 Purpose of the Registered Nurse role As a Registered Nurse at Achieve Australia, your primary goal is to provide person-centered quality clinical services to people with a disability.You will monitor and review health...
-
It Business Systems Analyst
vor 1 Monat
Sydney, Österreich Finxl It Professional Services VollzeitBusiness/Systems Analysts (Information & Communication Technology) Full time FinXL I.T Professional Services is an innovative Australian owned company providing our clients with technology enabled business solutions and consulting services.As the go-to mid-tier Service Provider for many Australian and International clients, FinXL enjoys a diverse client...
-
It Business Systems Analyst
vor 1 Monat
Sydney, Österreich Finxl It Professional Services VollzeitBusiness/Systems Analysts (Information & Communication Technology)Full timeFinXL I.T Professional Services is an innovative Australian owned company providing our clients with technology enabled business solutions and consulting services. As the go-to mid-tier Service Provider for many Australian and International clients, FinXL enjoys a diverse client...
-
Registered Nurse
vor 4 Wochen
Sydney, Österreich Achieve Australia VollzeitJoin our disability services in Ryde and Hornsby and provide clinical practice leadership to our support teams. Apply now for a great opportunity!09th December, 2024Purpose of the Registered Nurse roleAs a Registered Nurse at Achieve Australia, your primary goal is to provide person-centered quality clinical services to people with a disability. You will...
-
Registered Nurse
vor 2 Monaten
Sydney, Österreich Achieve Australia VollzeitNorth Ryde locationPermanent part-time contractRegular roster and salary packaging opportunitiesPurpose of the Registered Nurse role As a Registered Nurse at Achieve Australia, your primary goal is to provide person-centered quality clinical services to people with a disability.You will monitor and review health care plans and focus on clinical and health...
-
Registered Nurse
vor 1 Monat
Sydney, Österreich Achieve Australia VollzeitNorth Ryde locationPermanent part-time contractRegular roster and salary packaging opportunities Purpose of the Registered Nurse role As a Registered Nurse at Achieve Australia, your primary goal is to provide person-centered quality clinical services to people with a disability.You will monitor and review health care plans and focus on clinical and health...
