Customer Coordinator
Vor 3 Tagen
Posted Date: 6 Jan 2025Location: Perth Precinct, WA, AUWesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia.
At WesTrac our primary focus is our people.
We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.Reporting to the Technology Operations Support Manager, the Technology Customer Coordinator will be accountable for providing the complete customer care experience regarding WesTrac service, repair and general service provision queries.As the single point of contact between the customer and the Technology Team, the Customer Coordinator is responsible for the effective and efficient coordination of the scope, scheduling, pricing and invoicing of the work required, whilst ensuring that the customer's install, repair and service of MineStar technology product are achieved within the agreed timeframe and budget.
Responsibilities include work order opening, parts ordering, parts tracking, cost control, customer interactions, invoicing (including policy, rework, warranty and post-sale credits) and invoice dispute resolution.Paramount to the functionality of this position is the requirement to ensure that the customer needs are investigated thoroughly, and the solutions offered add value to both the customer and WesTrac, thereby ensuring customer relationship longevity.Location: Anderson Place - Perth PrecinctRoster: 5 Days 2 Off 10.5HRS (Monday to Friday)Type: Secondment Opportunity until the end of June.To be successful the following is required:Experience with work order management systemDemonstrated customer service skillsHighly developed communication skills (interpersonal, written and verbal)Advanced stakeholder engagement skills with the ability to establish and maintain successful working relationshipsIntermediate computer literacy skills (including Microsoft Office)Demonstrated analytical, problem solving and negotiation skills to enable effective resolution of issues within the workplace and/or customer disputesWhat we offer:Opportunity to get a $5,000 referral bonus as part of our Recommend and Spend programJob security with a consistent pipeline of workUnrivalled training and development via The WesTrac InstituteFamily-friendly, Perth-based rostered work - Stay home every nightFantastic team environment and inclusive work cultureMade for More Rewards program with discounts at retailers like Woolworths, Caltex, Apple, Crown, Qantas and many morePaid parental leave, discounted health insurance, income protection insurance, and salary sacrifice optionsRelocation and Visa sponsorship assistance for candidates on the skilled occupation list may be available to candidates in Australia and Overseas, dependent on the role.WesTrac Pty Ltd is committed to achieving a diverse and engaged workforce.
We are an equal opportunity employer and encourage applications from female, Aboriginal and Torres Strait Island candidates.WesTrac is an endorsed employer for women via WORK180 - who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion and equality.Job#3442
#J-18808-Ljbffr
-
Customer Coordinator
Vor 2 Tagen
Perth, Österreich Westrac VollzeitPosted Date: 6 Jan 2025Location: Perth Precinct, WA, AUWesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia.At WesTrac our primary focus is our people.We know that our success is the result of more...
-
Customer Logistics Coordinator
vor 1 Monat
Perth, Österreich Aurizon VollzeitLocation:Perth (Welshpool)Remuneration:Attractive salary plus bonus opportunity.About Our Bulk West Division:Our Bulk West division is an expanding growing logistics offering that includes rail operations, ports and terminals, containerised freight, and trucking.About the Role:As the Customer Logistics Coordinator (Freight), you will take a leading role in...
-
Customer Experience Coordinator
vor 3 Monaten
Perth, Österreich Virgin Experience Days Limited VollzeitAbout UsFor almost 45 years, ABN Group has been a pioneer in the building, property, and finance industries, making the dream of home ownership a reality for thousands in Western Australia and Victoria. Our market-leading companies include Dale Alcock Homes, Homebuyers Centre, Webb & Brown-Neaves, PACT, Resolve Finance and Home Collective. We've crafted over...
-
Customer Experience Coordinator
vor 3 Monaten
Perth, Österreich Whitman County Public Health VollzeitAbout Us For almost 45 years, ABN Group has been a pioneer in the building, property, and finance industries, making the dream of home ownership a reality for thousands in Western Australia and Victoria.Our market-leading companies include Dale Alcock Homes, Homebuyers Centre, Webb & Brown-Neaves, PACT, Resolve Finance and Home Collective.We've crafted over...
-
Customer Logistics Coordinator
vor 2 Monaten
Perth, Österreich Tideri Jobbörse VollzeitRemuneration – Attractive salary plus bonus opportunity.Our Bulk West division is an expanding growing logistics offering that includes rail operations, ports and terminals, containerised freight, and trucking.As the Customer Logistics Coordinator (Freight), you will take a leading role in promoting and coordinating customer service within the business...
-
Aurizon | Customer Logistics Coordinator | Perth
vor 1 Monat
Perth, Österreich Tideri Jobbörse VollzeitLocation: Perth (Welshpool) Remuneration: Attractive salary plus bonus opportunity.About Our Bulk West Division: Our Bulk West division is an expanding growing logistics offering that includes rail operations, ports and terminals, containerised freight, and trucking.About the Role: As the Customer Logistics Coordinator (Freight), you will take a leading role...
-
Sales Coordinator
vor 2 Wochen
Perth, Österreich Adaptalift Group VollzeitJoin one of Australia's largest materials handling companiesExciting Sales Coordinator role supporting a dynamic national sales teamWelshpool Office Based | $80k-$85kAbout Adaptalift Group:As one of Australia's largest and fastest-growing materials handling hire and sales companies, we have over 40 years of heritage as a privately owned, family-operated...
-
Wip Coordinator
vor 1 Monat
Perth, Österreich Westrac VollzeitWesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac, our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve...
-
Recruitment Coordinator
vor 1 Monat
Perth, Österreich True Resources VollzeitAdd expected salary to your profile for insightsWe are looking for a new Recruitment Coordinator to join the team.True Resources is growing, and we need the right people and support for the journey!We are now seeking a Recruitment Coordinator to join our Perth-based team to join us in supporting our drilling sector clients.This is an exciting role where you...
-
Workshop Maintenance Coordinator
vor 3 Monaten
Perth, Österreich Tideri Jobbörse VollzeitWorkshop Maintenance Coordinator Location: Kewdale, WA About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world.Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small.We have been supporting our customers for more than 130 years.The opportunity: Our Toll...
-
Delivery Coordinator
vor 4 Wochen
Perth, Österreich Autoleague VollzeitFull timeDo you pride yourself on providing every customer with a positive and memorable experience?Join our team at Canning Vale Toyota today!We are currently seeking an experienced and enthusiastic Delivery Coordinator who will deliver a personalised customer experience.Your role will involve booking in cars for customer handover, liaising with workshop...
-
Ground Transport Coordinator
vor 2 Monaten
Perth, Österreich Perth Airport Pty VollzeitPerth Airport is currently looking for an experienced and enthusiastic Ground Transport Project Coordinator.What you'll do:The Ground Transport Project Coordinator, through a customer-centric approach, will assist in the optimisation of customer experience as we transition to a period of expansion and project delivery across our estate.This role will...
-
Service Coordinator
vor 4 Wochen
Perth, Österreich Australian Fire Industries VollzeitAdd expected salary to your profile for insightsRole PurposeYou will be responsible for responding to staffing requests, rostering staff to clients and meeting the expectations of our clients, participants, referring organisations and staff in a timely manner. Technical Responsibilities and Accountabilities Answering phone calls and assisting with client and...
-
Service Coordinator
vor 4 Wochen
Perth, Österreich Australian Fire Industries VollzeitAdd expected salary to your profile for insightsRole PurposeYou will be responsible for responding to staffing requests, rostering staff to clients and meeting the expectations of our clients, participants, referring organisations and staff in a timely manner. Technical Responsibilities and Accountabilities Answering phone calls and assisting with client and...
-
Service Coordinator
vor 4 Wochen
Perth, Österreich Australian Fire Industries VollzeitAdd expected salary to your profile for insightsRole PurposeYou will be responsible for responding to staffing requests, rostering staff to clients and meeting the expectations of our clients, participants, referring organisations and staff in a timely manner.Technical Responsibilities and AccountabilitiesAnswering phone calls and assisting with client and...
-
Reservations Coordinator
vor 2 Monaten
Perth, Österreich State Buildings VollzeitDescriptionAbout the roleAs the initial point of guest contact, the Reservations Coordinator will create a positive first impression of COMO The Treasury and State Buildings. Under the direction of the Reservations Supervisor, you will use extensive product knowledge to engage with guests to determine the best accommodation and dining suggestions to enhance...
-
Customer Support Coordinator
vor 2 Wochen
Perth, Österreich Cbre Group, Inc. VollzeitEntry Level - Provide High Level Customer Service and Facilities Administration Support Work with a high-performing facilities team on one of CBRE's strategic clientsPerth | Mooroo | Land of the Whadjuk Noongar peopleA leading commercial property owner who creates spaces where people thrive has a permanent position within our Customer Support Facilities...
-
Customer Support Coordinator
Vor 7 Tagen
Perth, Österreich CBRE VollzeitEntry Level - Provide High Level Customer Service and Facilities Administration SupportWork with a high-performing facilities team on one of CBRE's strategic clientsPerth | Mooroo | Land of the Whadjuk Noongar peopleA leading commercial property owner who creates spaces where people thrive has a permanent position within our Customer Support Facilities...
-
Customer Support Coordinator
vor 3 Wochen
Perth, Österreich CBRE VollzeitEntry Level - provide high level customer service and facilities administration support Work with a high performing facilities team on one of CBRE's strategic client Perth | Mooroo | Land of the Whadjuk Noongar people A leading commercial property owner who creates spaces where people thrive have a permanent position within our Customer Support Facilities...
-
Csd Administration Coordinator
vor 2 Monaten
Perth, Österreich Virgin Australia Airlines VollzeitWe're on a mission to bring new and uplifting experiences to our guests, transforming flying from simply 'nice', to something wonderful.Like any good mission, this one starts with our people.Which is why we encourage our team to embody the fun, laid back, authentic spirit we've become famous for. Because when they're free to be themselves, they're better...
