Support Coordinator
vor 4 Wochen
Be part of our amazing team supporting homeless or displaced people that are under the influence of alcohol or other drugs and are at risk of harm.
$87,138 + super + not for profit salary packaging benefits Permanent Full Time Contract Location: Darwin NT 0828 Rewarding work – every day you know you're making a real difference Life at Mission Australia When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive.
United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us.
Your Opportunity The Darwin Sobering Up Shelter provides a critical service for homeless and displaced individuals (aged 18 and over) who are under the influence of alcohol or other substances.
It offers a safe space for those at risk of harm, allowing them to recover until they are no longer intoxicated.
The Shelter works closely with the NT Police and Larrakia Night Patrol, ensuring clients are brought in from the greater Darwin and Palmerston areas.
Staff provide compassionate care and assist clients in connecting with services that promote health and wellbeing, all while maintaining a culturally respectful and sensitive environment.
As the Support Coordinator, you will play a vital role in ensuring the smooth operation of the shelter.
You will support the Program Manager and lead staff in providing quality care, while overseeing key operational functions like stock management, staff supervision, and service delivery.
This role requires a hands-on, diplomatic, and organised individual who is committed to creating a safe and supportive environment for clients.
This is a 24-hour service, therefore you must be available for 8-hour shifts covering a 7-day roster (combination of night and day shifts) covering weekends and public holidays.
Your Key Responsibilities Oversee shelter services, ensuring clients receive safe and supportive care during their recovery process.
Provide supervision and guidance to staff to meet best practices in service delivery and ensuring adherence to policies and procedures.
Assist with stock and inventory management, maintain accurate records in MA Connect, and support the Program Manager with various administrative tasks.
Conduct intake assessments, support frontline staff, and ensure culturally sensitive and respectful client interactions that contribute to their health and wellbeing.
Assist with staff scheduling and be available for on-call responsibilities, taking on a full week every 4-6 weeks to ensure operational continuity.
Requirements for Success With a significant background in AOD and/or Community Services sectors, you will be confident in your assessment processes.
Other requirements include: Previous experience in a similar position.
Demonstrated professional approach to the role including maintaining professional boundaries.
Sound verbal and written skills to document case plan outcomes and advocate for the best interest of the client.
Strong computer literacy skills with ability to learn new software programs quickly.
Senior First Aid Certificate or willingness to obtain is desired.
Highly developed administrative skills and the ability to provide support to management.
Proven time management skills.
Self-motivated with inspiring can-do attitude.
Full driver licence with no restrictions.
Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.
Our Culture Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.
We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.
We are committed to creating a diverse and inclusive working environment.
We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible.
So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.
If you live with disability and require support to submit your application, please email .
Your Benefits To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including: Make a meaningful difference to the lives of Australians in need.
Not-for-profit salary packaging, reducing your tax.
Free external, confidential counselling.
Volunteering opportunities.
Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.
How To Apply To be considered for this opportunity, send your application today
Applications for this role are shortlisted as received and we are interviewing through the advertising period.
Apply quickly to be considered for this exciting and engaging role.
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