Food Programme Manager
vor 20 Stunden
About TikTok TikTok is the leading destination for short-form mobile video.
At TikTok, our mission is to inspire creativity and bring joy.
TikTok's global headquarters are in Los Angeles and Singapore, with offices in New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us Creation is the core of TikTok's purpose.
Our products are built to help imaginations thrive.
Together, we inspire creativity and enrich life - a mission we aim to achieve every day.
Every challenge, no matter how ambiguous, is an opportunity to learn, innovate, and grow as one team.
At TikTok, we create together and grow together.
Team Introduction The Food and Beverage team promotes best practices and supports the business by creating unique employee and client food and beverage experiences.
Our team focuses on implementing industry knowledge across our global portfolio, providing special food and beverage opportunities, creating leading operating standards, and deploying innovative ideas that engage our team.
Responsibilities Leadership: Lead and develop food programmes and teams.Programme Management: Operationalise strategic and data-driven optimisation plans.
Project manage, troubleshoot, and systematically identify, change, and develop programmes to meet current and future requirements.
Apply research, trends, digital upgrades, and stakeholder requirements.Quality Control: Maintain, review, and ensure high standards of food quality, presentation, and taste, ensuring consistency with data-driven measures.Operations Management: Oversee and optimise operations, food preparation, inventory, staffing, scheduling, regional coverage, and maintenance.Resource Management: Manage and optimise budgets, procurements, and resources.Health & Safety: Partner with the safety team to ensure food safety regulations, sanitation, health codes, and all related matters are handled promptly.Financial Management: Manage and optimise budgets, expenses, and cost-saving/investment measures that align with company optimisation principles.Stakeholder Engagement: Build and maintain relationships with cross-functional stakeholders and programme participants.
Apply feedback and programme enhancements to support programme objectives.Data Management, Compliance & Reporting: Create and drive data-driven analysis, insights, and recommendations.
Manage compliance and reporting requirements.Brand & Risk Management: Evolve the programme brand and mitigate risks or disruptions.Other duties as needed.Qualifications Minimum Qualifications Bachelor's degree and/or equivalent experience in food science, nutrition, hospitality management, catering management, general business management, etc.Strong project management, financial and resource management, operations, and quality experience.5-7 years of professional experience in relevant food industries; catering service/vendor provider management and structure.Strong communication, organization, user-focused, systematic thinking, data-driven analytical and problem-solving skills.Experience in on-site catering management in technology companies with the ability to navigate different applications and platforms to drive data-driven solutions.Preferred Qualifications Proficiency in MS Office (Word, PowerPoint, Excel, and Project).Experience in stakeholder and vendor management.Willingness to travel to other sites.TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.
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