Childcare Customer Service Officer

vor 3 Monaten

Sydney, Österreich Tideri Jobbörse Vollzeit

Childcare Customer Service Officer - Government Contract Immediate start, initial contract through to 20th December with view to extend
$36.09ph + super
Seven Hills location
35 hours per week, Monday to Friday
9:00am - 4:30pm
Working with Children Check required
Certificate/Diploma in Business Administration and/or Children's Services required
Children's Services industry experience highly beneficial including knowledge of early childhood education and care applicable legislation/regulations
This is a fantastic opportunity for a passionate customer service professional within a Government organisation located in Seven Hills.
We are looking for candidates with demonstrated customer service, who are quick learning and thrive in a high volume working environment.
Experience in the childcare industry is highly advantageous.

Responsibilities include: Triage inbound phone calls Responding to customer enquiries Taking messages and redirecting as needed Checking enrolment applications before they are processed by the Customer Service team for final onboarding and invoicing Record keeping and filing using the required systems and procedures Other administrative duties to support the team and enrolment processes Skills and Experience: Exceptional communication skills both written and verbal Certificate/Diploma in Business Administration and/or Children's Services Previous experience within the Children's Services industry is highly regarded Demonstrated inbound call centre experience Tech savvy, strong experience using Microsoft 365 (Word, Excel, Outlook etc.)
Experience with Childcare Management Software would be very beneficial Must be available for the full contract period For further information or interest in the role, please apply now or send a copy of your updated resume to Brooke Dover at
APPLICATIONS CLOSING SOON

Please note, only shortlisted candidates will be contacted.

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