Enterprise Services Manager, Cross Industry Professional Services
Vor 7 Tagen
Enterprise Services Manager, Cross Industry Professional Services AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success.
AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
The Amazon Web Services Professional Services team is looking for Enterprise Service Managers (ESM) that can manage the working relationship with one or more Global accounts, develop a long term Professional Services strategy and execute that strategy with those accounts.
The ESM is a trusted advisor for our largest and most committed customers.
The role includes all aspects of business development, relationship development, delivery oversight and program management in those accounts.
Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer.
Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.
Key job responsibilities Identify & develop specific opportunities and supporting business cases Development of long term Cloud Strategy for customers Deal shaping, including estimations and deal pricing Contract negotiations & closing Planning and implementation of a portfolio of projects, including budget & deliverable responsibilities Mitigation of delivery risks & issues Overseeing delivery of projects in account, ensuring high quality delivery Act as single person of contact for Customer executives, developing deep, trustful relations Educate customers on AWS services and translate those into a clear business value proposition Envision and inspire customers Coaching Customer and Partner teams to be self-sufficient.
Minimum Qualifications - 7+ years of technical specialist, design and architecture experience
- 10+ years of consulting, design and implementation of serverless distributed solutions experience
- 5+ years of cloud based solution (AWS or equivalent), system, network and operating system experience
- 10+ years of external or internal customer facing, complex and large scale project management experience
- Bachelor's degree, or 7+ years of professional or military experience
- Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field.
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Melbourne, Österreich Amazon VollzeitEnterprise Services Manager, Cross Industry Professional ServicesAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and...
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