Customer Service Representative
vor 3 Monaten
What you'll do We're hiring 10 Customer Service Representatives in our Brisbane based contact centre. This is 1 of our exciting entry level opportunities for those starting or continuing their career in customer service where you will support customers with their Fit2Work background checks and employment screening services. As part of this contact centre role you will be responsible for identifying and meeting the needs of the customer and providing a high level of customer service while providing information and answering questions, and explaining products and services. You will be joining a diverse team and supported by an experienced team leader where you will be provided with structured training for 3-4 weeks. There are ample opportunities for career progression and great company benefits including an extra leave, discounts, as well as training and development. You will also be available to work across a roster from 07:00am - 5:00pm, Monday-Friday, although we are usually able to align rosters to our team's first preferences. This is a full-time role based in the Brisbane CBD; however, the team works from home on Mondays and Fridays. Key responsibilities include: Deliver excellent customer service via phone, email, and chat assisting with inquiries. Guide customers through the background check and screening process aligned to various government requirements, helping them solve problems related to their background check processes. Respond to client and consumer queries in a timely manner meeting KPI's, providing excellent customer service. Handle complaints in a highly professional manner. Execute the fulfilment/delivery of all product and services in accordance with SLA's, following standard processes and procedures. Work closely with other teams to escalate and resolve more complex issues. Ensure compliance with privacy and security guidelines when handling sensitive customer data. Maintain a positive and solution-oriented approach to ensure a positive experience for our customers. Ability to adapt and learn new skills and processes quickly as products and requirements change. What experience you need: Some experience in customer-facing roles (retail, hospitality, call centres, etc.) is beneficial but not essential as full training will be provided. Demonstrated ability to solve customer problems and work with customer frustrations. Attention to detail and problem-solving skills. Ability to work efficiently in a team-oriented environment. Familiarity with computer skills (e.g., Microsoft Office, Google Workspace). What could set you apart: Similar experience in the Banking & Finance sector. Proven experience in handling complaints.
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Customer Service Representative Ii
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Brisbane, Österreich Customer Labs VollzeitSelect how often (in days) to receive an alert:Title: Customer Service Representative IIRequisition Id: 9440Job Function: Field Services OperationsCareer Area: OperationsAbout Us:At Stericycle, we deliver solutions and drive innovations that protect the environment, people, and public health.This includes working to create a more sustainable, shared...
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vor 3 Wochen
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Brisbane, Österreich E E Wine Inc. VollzeitDescriptionA third generation, family-owned business, EE Wine, Inc., now trading as Wine Energy, employs more than 150 service-conscious individuals and operates a fleet of 30 trucks and vehicles.We sell over 33 million gallons of heating oil and other petroleum products every year and serve nearly 3000 residential and commercial customers throughout...
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vor 5 Stunden
Brisbane, Österreich Randstad Australia VollzeitRandstad is partnering with a leading provider in the healthcare diagnostics industry, renowned for their commitment to excellence in patient care and innovative solutions.We are currently seeking a motivated and detail-oriented Customer Service Representative to join their Brisbane based team.About the RoleAs a Customer Service Representative, you'll play...
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Brisbane, Österreich Randstad Education Australia VollzeitRandstad is partnering with a leading provider in the healthcare diagnostics industry, renowned for their commitment to excellence in patient care and innovative solutions.We are currently seeking a motivated and detail-oriented Customer Service Representative to join their Brisbane based team.About the RoleAs a Customer Service Representative, you'll play...
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Customer Service Representative
vor 1 Woche
Brisbane, Österreich Randstad Australia VollzeitRandstad is partnering with a leading provider in the healthcare diagnostics industry, renowned for their commitment to excellence in patient care and innovative solutions. We are currently seeking a motivated and detail-oriented Customer Service Representative to join their Brisbane based team.About the RoleAs a Customer Service Representative, you'll play...
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Customer Service Representative
vor 1 Woche
Brisbane, Österreich Randstad Australia VollzeitRandstad is partnering with a leading provider in the healthcare diagnostics industry, renowned for their commitment to excellence in patient care and innovative solutions. We are currently seeking a motivated and detail-oriented Customer Service Representative to join their Brisbane based team.About the RoleAs a Customer Service Representative, you'll play...
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vor 2 Wochen
Brisbane, Österreich Randstad Australia VollzeitRandstad is partnering with a leading provider in the healthcare diagnostics industry, renowned for their commitment to excellence in patient care and innovative solutions. We are currently seeking a motivated and detail-oriented Customer Service Representative to join their Brisbane based team.About the RoleAs a Customer Service Representative, you'll play...
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Customer Service Representative Gympie
vor 1 Monat
Brisbane, Österreich Commonwealth Bank Of Australia VollzeitCommonwealth Bank of Australia – Brisbane QLDThorough training program to kickstart your banking careerAccess to extensive employee benefits & discountsBe part of a collaborative and high-performing culturePlease note this is a Full Time opportunity - 38hrs Monday to FridayDo work that mattersAs the public face of CommBank, the Retail Banking Services...
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Customer Service Representative Gympie
vor 1 Monat
Brisbane, Österreich Commonwealth Bank Of Australia VollzeitCommonwealth Bank of Australia – Brisbane QLDThorough training program to kickstart your banking career Access to extensive employee benefits & discounts Be part of a collaborative and high-performing culture Please note this is a Full Time opportunity - 38hrs Monday to FridayDo work that matters As the public face of CommBank, the Retail Banking Services...
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Customer Service Representative Gympie
vor 1 Monat
Brisbane, Österreich Commonwealth Bank Of Australia VollzeitCommonwealth Bank of Australia – Brisbane QLDThorough training program to kickstart your banking career Access to extensive employee benefits & discounts Be part of a collaborative and high-performing culture Please note this is a Full Time opportunity - 38hrs Monday to FridayDo work that matters As the public face of CommBank, the Retail Banking Services...
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Customer Service Representative Ii
vor 3 Monaten
Brisbane, Österreich Tideri Jobbörse VollzeitSelect how often (in days) to receive an alert: Title: Customer Service Representative II Requisition Id: 9440 Job Function: Field Services Operations Career Area: Operations About Us: At Stericycle, we deliver solutions and drive innovations that protect the environment, people, and public health.This includes working to create a more sustainable, shared...
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Brisbane, Österreich Efinancialcareers Ltd. VollzeitCustomer Service Representative GympieCommonwealth Bank of Australia Brisbane, AustraliaThorough training program to kickstart your banking careerAccess to extensive employee benefits & discountsBe part of a collaborative and high-performing culturePlease note this is a Full Time opportunity - 38hrs Monday to FridayDo work that mattersAs the public face of...
