Senior Director Professional Services Pre-sales

**Your next adventure at VMware is only a click away**

At VMware, we are committed to helping our people grow professionally. Our talented employees exemplify our shared values and continue to drive our company to new heights.

**Why will you enjoy this new opportunity?**

This is a key role within the EMEA PS Leadership Team. It will allow you to have a significant impact on our customer’s experience & success in addition to being at the core of a sales team's strategy as a member of an innovative and game changing company where diversity and passion are key and provide a unique human & employee experience.

If you like challenges and are a self-starter with a true passion for technologies & customer outcomes, then this job is for you

At VMware, we strongly support and believe in our people, their imagination, ingenuity, and talent that knows no limits. You will be part of an international team that deeply values execution, passion, integrity, customers, and community.

Our customers’ outcomes are achieved by the successful delivery, adoption, and consumption of a VMware solution. The solution must be a composite of technology, business and IT processes, and the right teams and organisation design to fulfil the desired outcomes. PS Pre-Sales plays a critical role in ensuring we can deliver these customer outcomes by ensuring the overall solution we propose is correctly scoped to meet the customer’s business objectives. When we are successful, our PS Pre-Sales team work closely with the customer from early in the sales cycle to understand their needs and demonstrating thought-leadership to develop a services proposal that is tightly aligned with VMware’s technologies that will deliver customer value, meeting their desired outcomes.

Our PS Pre-Sales organisation routinely engages with C-level, VP and Director level executives in our customers and at VMware, providing perspective and guidance on long-term business/technology strategy, transformation, investments, and innovation. To do this, they will draw upon the depth and breadth of their technical and business management knowledge and convey complex ideas simply and effectively at all levels. In addition to pre-sales, sales and scope development expertise, our Client Solution Architects possess in-depth knowledge of VMware technology and adjacent Data Centre technologies and industry trends

**Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?**
- You will report directly to our VP Professional Services EMEA and will be responsible for the EMEA wide team that scope our services solutions for our EMEA customers. You will leverage your experience and passion in Services Pre-Sales to lead a high-performing team of Client Solution Architects to define innovative solutions that deliver business outcomes fand value or our customers during their transformational journey with VMWare
- Your expertise in navigating a large-scale transformation will allow you to enable the team to effectively scope and position SaaS based solutions and ‘Day 2’ services
- Your strong technical and strategic background will assist you in developing and building your team who have a trusted advisor role with their customers. A key part of the role will be team development and coaching/mentoring of managers and team members for their professional growth
- You will bring a strategic focus and best practices to support sustainable growth, influencing and aligning resources to support your team and your business to achieve greater outcomes
- You will successfully collaborate with PS sales, core sales, core pre-sales and our Partners to define and execute on a strategy to grow product and services ARR and to drive adoption and consumption of VMware technologies resulting in high levels of customer satisfaction and retention
- You will be developing and supporting a customer centric team culture of execution, purpose, innovative thinking, diversity & inclusivity.

**The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?**
- Enhancing and optimizing the EMEA PS Pre-Sales organisation using your expertise in leading and developing similar technical specialist team in other large organisations
- Collaborating with Regional and Global PS Sales leaders to ensure alignment of resources against the most important customer opportunities
- Your decisive and inclusive leadership style will allow you to further develop a world-class Pre-Sales Client Solution Architecture team developing and retaining the existing top talent and by hiring the best from the industry
- Leading the PS Pre-Sales team to ensure they are equipped to deliver their responsibilities; operate as a single team; and are consistently excellent in all they do
- Building awareness and familiarity with Services and Product sellers and with Product Pre-Sales leadership
- Ensuring t