Senior Account Manager

Hi, we're Phiture — the mobile growth consultancy working with the teams behind leading apps like Adobe, Headspace, and LEGO®. We're on a mission to become the #1 company in our industry, and we need great people to make it happen.

**WHAT TO EXPECT**

We are seeking a highly motivated and experienced Senior Account Manager to join our European client service team at Phiture. In this role you will have the opportunity to work with cutting-edge technology, top-tier clients, and a talented team of marketing professionals. With a focus on delivering exceptional results, you will be responsible for managing client relationships, developing strategies, and driving revenue growth. This is a unique opportunity to be part of an industry that is constantly evolving, and to make a real impact in the app marketing landscape.

**WHAT YOU'LL DO**
- Managing 4-6 client accounts, driving strategy, securing upsells and renewals
- Help to lead projects from beginning to end while fostering relationships directly with clients and the agency team
- Base-level client contact, management of status meetings, organizing information shared by and with the client, and ensuring agency procedures are followed
- Gain and maintain knowledge of client businesses, industries, and competition.
- Initiate/draft scope documents and chaperone proposals for client review and approval
- Reliable account forecasting and controlling client KPIs.
- Generate and realize business opportunities on accounts with a focus on long-term relationships, cross-selling, and acquisition of new projects.
- Ensure a great outcome of each project by connecting all involved departments (designer, translator and others).

**WHAT YOU BRING TO US**
- 5+ years of experience in Account & Project Management
- Understands the business issues clients face in a variety of industries
- Possesses superior communication skills, both internal and client facing
- Self-Starter who is proactive, positive, and adaptable with a problem-solving approach
- Has strong relationship management, organizational and project management skills
- Manages up and knows when to escalate internal and/or client concerns
- Identifies opportunities for growth and incremental opportunities with client partners
- Strong interest in technology or digital marketing
- Collaborative and able to work effectively across different teams and personalities
- Open, collaborative leadership style with the ability to motivate and inspire others.
- Understanding the challenges of large corporate companies, digital landscape, and solution-orientated mindset.
- Excellent spoken and written english skills are required, any additional language is a plus
- Based in Europe

**WHAT WE OFFER YOU**:

- Unlimited remote work within your home country and up to 90 days of international remote work every year
- The opportunity to boost your salary with our quarterly bonus scheme and share in the company's financial success
- Full and free mental health support from licensed therapists through our partnership with the Oliva
- Regular team events and a yearly, all-expenses-paid company offsite
- A yearly €1,000 budget for your personal development
- One training day a month to focus on your personal and professional growth
- Accelerated career development supported by quarterly feedback and progression sessions via Culture Amp, the online people and culture platform
- Flexible working hours so you can find the working patterns that best suit you
- Up to 30 days of paid vacation every year — plus more for special occasions
- An individual career roadmap and personal development plan to support a progressive learning curve
- A flexible working space at our spacious, pet-friendly headquarters in one of Berlin's lively districts
- Onboarding package full of branded Phiture gear and a company MacBook
- Opportunity to actively influence change by joining our internal Culture, Climate Action, and Diversity & Inclusion teams
- A monthly remote work allowance to help you spruce up your home office space — plus your own monitor and desk chair
- Birthday, anniversary, and seasonal gifts from responsibly sourced local businesses